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Wilco Home Services

Wilco Home Services (page 4 of 15)

4.2 from 295 reviews · View Statistics

Reviews

  • Customer Service
    4.4 (32)
  • Timeliness
    4.6 (32)
  • Job Satisfaction
    4.3 (30)
  • Rates and Fees
    3.8 (31)
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This company does not follow through on what they promise.

published

This company promised same day service as I did not have hot water. After I waited all day, on my ringing them, they advised they could not come that day. They obviously cannot keep the promise of same day service.

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  • Verified customer

Very professional and good communications

published

He arrived shortly after I made the call. He was very friendly and knowledgable.

After looked into the toilet, he explained to me on the issue and the options to fix it.

He needed to travel far to get the new toilet and install it the next day. He kept me informed and call me 30 mins before he arrived for installation.

The installation went well. Everything was cleaned up before he left.

I am very pleased with the service.

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Natalia

NataliaMelbourne

Great service!

published

Friendly service over the phone and an extremely helpful & thorough plumber, who explained everything very well and went over and above to clear our blocked pipes and identify the cause of the blockage. Will definitely use them again.

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Good old fashioned service with a smile.

published

Thank you Jason for trouble shooting and solving our gas plumbing problem today. Your manner and professionalism were very much appreciated, saving us continued concern and money.

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Glass in topsoil

published

Broken promises, incomplete job and poor quality topsoil that included broken tiles and glass. Avoid, avoid. Failed to keep appointments. Protruding pipe in gutter. Worst experience ever.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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Job well done!!

published

The job involved re-lining a section of some 5 meters re-lining and digging of a section of vertical shaft. this was all done in one day, no mess was left and all earth and rocks left from the job removed. The work started/finished at the time programmed.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Thank you Walter for your good feedback.We appreciate your time.
Many Thanks
Wilco Team

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I would recomend it.

published

Very pleased with the job. The workers were very informative with every step and encouraged us to come and observe.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

We value your time on providing good feedback for the plumbers who attended your job.
Many Thanks
Wilco Team

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Good service!

published

They did really good job, and they fix the small things when they found out during the work. Thanks for the help!

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Thank you very much Terry
We look forward to helping you again in the future should you have any further plumbing issues.
Many thanks
Wilco Team

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Effective and efficient

published

Both my wife and myself found Daniel and his workers friendly and informative in the work being carried out to reline oue sewer line. Minimal disturbance and quickly carried out. Would recommend based on our experience.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Thank you very much Bruce. I am glad to hear the boys did a great job at your property.

Many Thanks
Wilco Team

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No Turn Up at My Cost

published
1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Hi J.T
Thank you for your feedback. All feedback will help improve our services to our customers. Please contact our office so that we can discuss what happened and to make sure we better our service.
Many Thanks
Wilco Team

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Rip Off

published

These 'plumbers' who are really 'pressure salesmen' quoted me $1580 to do a small job that I had done the next day for $480 by Neutral Bay Plumbers. I am a single pensioner but they also charged me $30 to get out of the truck and give me a quote. Do not go near these people under any circumstances.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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Noel

NoelSydney, NSW

  • 2 reviews

Perfect electrical connections on all lightinus at home.

published

Service is outstanding and very prompt too. We would recommend Wilco Plumbing to our family members in the near future.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Hi Noel
thank you for your taking the time to leave your good feedback about the boys work. We value your time.
Many Thanks
Wilco Team

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Drain / Sewer Repair

published

Team arrived on time. Job initially assessed with caveat more might be needed after pipes inspected. More extensive repairs were advised after camera inspection. The work was explained fully and done over the next three days. The staff were polite and considerate. I was happy with the job done.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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Holz

HolzSydney, NSW

  • 2 reviews

Friendly and efficient service

published

All the Wilco employees I dealt with were very well mannered and took a lot of care with the work they carried out.
They were all young and friendly and worked efficiently.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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Leaking shower and cistern replacement plus taps

published

Andrew the plumber arrived on time, assessed the work required, advised us of any pitfalls, and then proceeded with the job. All carried out professionally and pleased with the outcome.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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  • Verified customer

Didn’t live up to advertisements

published
3 comments
Wilco Home Services
Wilco H.Wilco Home Services
Lisa
Lisa

Thank you. I did ring the number on the invoice I received and discussed the matter. I was told that someone would contact me but that has not happened as yet

Wilco Home Services
Wilco H.Wilco Home Services

Thank you Lisa for your response.
Can you please provide us with the Invoice Number so we can attend to.
Thanks
Wilco Team

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Excellent customer service

published

I called this company on Tuesday night I had a blockage and I couldn’t use any toilets in my house. A plumber by the name of Nathan came to my house, he was extremely polite and professional.
I recommend this company to everyone that has a emergency, the call out fee was cheap and the price of the job was reasonable.
You could say I am a very happy customer. Thank you Nathan and Wilco.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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Shane o

Shane oPenrith nsw

Broken toilet & sewage pipes in back yard

published

Rang for quote came out next day on time very pleasant guy called Danial tried to presure flush lines to get camara in line but to no avail said he could here the leak under ground which he showed me dug it all up with back hoe sure enough all pipes broken and just had it .stuck to the quote he gave me and put all new pipes and tidied yard up very good job would give them 10/10 anytime . They brought bark and top Quilty soil to redo grass & garden then hosed and tidied up

1 comment
Wilco Home Services
Wilco H.Wilco Home Services
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Cancelled on three occasions then wouldn't advise how they came up with their quote

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2 comments
Wilco Home Services
Wilco H.Wilco Home Services
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Friendly professional service

published

Very impressed that plumber arrived within the time stated. Explained what he needed to do before commencing work and had the high tech tools to carry it out. I would certainly recommend Wilco Home Services and use them again if needed.

1 comment
Wilco Home Services
Wilco H.Wilco Home Services

Hi Cherly
Thank you for taking the time to leave your good feedback on our site. We are happy the work was done leaving you impressed.
Many Thanks
Wilco Team

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