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Wilco Home Services

Wilco Home Services

4.2 from 295 reviews · View Statistics

Reviews

  • Customer Service
    3.0 (2)
  • Timeliness
    3.5 (2)
  • Job Satisfaction
    2.0 (1)
  • Rates and Fees
    1.0 (2)
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Anna Beattie

Anna BeattieSydney, NSW

  • 2 reviews
  • 1 like

Replacing a small cistern tap

published

Called from a letterbox card. Would not provide hourly rate - spent 15mins replacing a $12 tap to the cost of $280. Say they charge by the job- total ripoff and no interest in cost concerns raised after finding out how cheap the tap was! Don't use

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This company has changed and not for the better

published

This company used to be good but they have changed their model significantly since I used them last. The cost they charge rates are way higher now. Good for them but not for the customer. It needs to be more balanced

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  • Verified customer

Didn’t live up to advertisements

published
3 comments
Wilco Home Services
Wilco H.Wilco Home Services
Lisa
Lisa

Thank you. I did ring the number on the invoice I received and discussed the matter. I was told that someone would contact me but that has not happened as yet

Wilco Home Services
Wilco H.Wilco Home Services

Thank you Lisa for your response.
Can you please provide us with the Invoice Number so we can attend to.
Thanks
Wilco Team

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Kaveh

KavehSydney

  • 3 reviews
  • 7 likes
  • Verified customer

Expensive quote

published

I called Wilco for a toilet replacement. They showed up on time and very friendly.
However the quote they gave me was twice as much as the most expensive other quotes that I got. Others gave me between 900-1200$.
Wilco 2400$. This has a name.

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Always get a second quote!

published

Wilco did the job but at a significant cost. Just on $1,000 dearer than an identical hot water unit quoted from another plumber, and given job was $2,300 that is a massive mark up.

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