Replacing a small cistern tap
Called from a letterbox card. Would not provide hourly rate - spent 15mins replacing a $12 tap to the cost of $280. Say they charge by the job- total ripoff and no interest in cost concerns raised after finding out how cheap the tap was! Don't use
This company has changed and not for the better
This company used to be good but they have changed their model significantly since I used them last. The cost they charge rates are way higher now. Good for them but not for the customer. It needs to be more balanced
- Verified customer
Didn’t live up to advertisements
I waited 2days for the service . It wasn’t same day . I waited 2 hours past their expected arrival . I understand a job can take longer but it does not live up
To advertising . I have a leaking sistern and connecting tap, a leaking kitchen tap and a leaking pipe to the second toilet as well as a hot water tap that needed repairing. The quote was for
$ 1,62983 because apparently my pies are too old to repair just what is needed. My house was built in 1985. The plumber’s name was [name removed]. He even told me replacing washers was a waste ...
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- Verified customer
I called Wilco for a toilet replacement. They showed up on time and very friendly.
However the quote they gave me was twice as much as the most expensive other quotes that I got. Others gave me between 900-1200$.
Wilco 2400$. This has a name.
Always get a second quote!
Wilco did the job but at a significant cost. Just on $1,000 dearer than an identical hot water unit quoted from another plumber, and given job was $2,300 that is a massive mark up.
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