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WinConnect

WinConnect

2.7 from 210 reviews · View Statistics
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Reviews

  • Transparency
    1.3 (3)
  • Customer Service
    1.3 (3)
  • Rates and Fees
    1.3 (3)
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Terry
TerryGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

Just money rip off

published

They charge an astronomical amount of money for move-in as well as move-out.
Rates are among the highest.
It's a rip-off, and there is no choice as it's apartment building.

Incentivised Review No
ServicesElectricity
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Reap off company

published

They are too costly prob works in favor if strata but renters suffers I moved in 6 months I paid $900 and my other electricity provider in a different location 6 months costed about $600 I have to take it up with obudsman as it looks fraud.

Transparency
2/5
Customer Service
2/5
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Odin
Odin Sydney, NSW

Change your perspective

published
Transparency
1/5
Customer Service
1/5
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RKR
RKRGreater Melbourne (Inner), VIC
  • 2 reviews

These guys force everyone to take their service in this apartment

published

They don’t give second option to the residents, so we had to chose their service. When it comes to rates they charge huge compare to others. Overall Winconnect is worst

Transparency
1/5
Customer Service
1/5
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Questions & Answers

Molly Smith
Molly Smithasked

I would like to be able to carbon offset my electricity and gas use. Where do I find the link on the Win website. Apartment dweller

No answers
Lawrence Bryan
Lawrence Bryanasked

whats your phone number

No answers
Esther K.
Esther K.asked

Win Energy is horrible!! They are still billing me when I already moved out of last year. I only have them as my energy billing company because the whole building apartments at Liberty Tower have them as an embedded electricity provider. They are the worst billing company I have ever had. I have been calling numerous times to tell them I moved out and I don't wanna be with them and yet they are still charging me. They just sent me an emergency electricity connection on the weekend for $800.00 and I don't have time to keep on calling them on my lunch breaks and wait for hours. The customer representatives have really bad phone manners and the service is absolutely terrible. They do not help anyone at all. All they care about are their high rates and getting paid. I do not recommend Win Energy at all to anyone! Worst customer experience and I bet my name is probably going bad in credit ratings because of them!

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Details

CategoryEnergy Providers
Services ProvidedElectricity
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