Just money rip off
They charge an astronomical amount of money for move-in as well as move-out.
Rates are among the highest.
It's a rip-off, and there is no choice as it's apartment building.
Reap off company
They are too costly prob works in favor if strata but renters suffers I moved in 6 months I paid $900 and my other electricity provider in a different location 6 months costed about $600 I have to take it up with obudsman as it looks fraud.
Change your perspective
First up, I see alot of complaining and not a lot of solutions being stated. Also management exists for most of the reasons people here are complaining about, unfortunately not everything can be in managements perview thus they need to be informed of the problems so they can hopefully resolve them. The funny or sad thing is if most of you here had asked to speak to management I wouldn't of had to experience the same experiences most of you have had. I spoke with a manager Byron who is a man of stature that I have respect for, as he is a man who...has values, honor and pride. Something I respect. He resolved my issues effectively and immediately. Hopefully our discussion today has an impact for the future of the company that will bring customer satisfaction back. Lastly prices are expensive relative to what you can get in the open free capitalist market, but unfortunately due to embedded networks owning the building I reside in, I am locked out of switching providers and having competition in place to lower the prices and to deal with. To this I offer the solution of writing, messaging, mailing or whatever you can do or want to do to get word to the ewon ( energy & water ombudsman), the government, your parliament members in order to change the legislation of allowing embedded networks to have a monopoly with basically no competition that would lower the prices thus forcing them to become more efficient, effective and competitive. Don't come here just to let your anger out, focus on what you think would change things for the better then go and do your best to solve them the best way you can, I am going to do the best I can to solve this problem I have had to experience so that hopefully people after me won't have to experience this mess I have had to deal with. Ps first timer experiencing the tyranny of embedded networks.
These guys force everyone to take their service in this apartment
They don’t give second option to the residents, so we had to chose their service. When it comes to rates they charge huge compare to others. Overall Winconnect is worst
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Questions & Answers
I would like to be able to carbon offset my electricity and gas use. Where do I find the link on the Win website. Apartment dweller
whats your phone number
Win Energy is horrible!! They are still billing me when I already moved out of last year. I only have them as my energy billing company because the whole building apartments at Liberty Tower have them as an embedded electricity provider. They are the worst billing company I have ever had. I have been calling numerous times to tell them I moved out and I don't wanna be with them and yet they are still charging me. They just sent me an emergency electricity connection on the weekend for $800.00 and I don't have time to keep on calling them on my lunch breaks and wait for hours. The customer representatives have really bad phone manners and the service is absolutely terrible. They do not help anyone at all. All they care about are their high rates and getting paid. I do not recommend Win Energy at all to anyone! Worst customer experience and I bet my name is probably going bad in credit ratings because of them!
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