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Wine Selectors

Wine Selectors (page 2 of 10)

4.5 from 511 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (190)
  • Return Claim MadeYes · No (200)
  • Customer Service
    4.7 (166)
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Annette

Annette Metropolitan Adelaide, SA

Did someone say... fantastic Australian wine????

published

Not one to lock myself into a regular subscription for anything but a magazine, I thought I'd give this a try and then cancel after the first or second delivery. I mean how good was this going to be when I don't get to pick and choose the wine? After nearly 12 months of being a subscriber, I am thoroughly enjoying my wine tour around Australia and tasting wine that I'd never ordinarily get to. Who knew that my favourite red is now a Durif??? I also love the fact that I'm supporting the smaller boutique family owned wineries. The selection panel of Wine Selectors have done an outstanding job ensuring that nothing but quality wine comes my way. I have not had a bad one yet. You will not be disappointed!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPhone sales
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Sebastian T.

Sebastian T.Launceston, TAS

  • Verified

Great variety, Great Wines

published

Good selection of reds
Different vineyards
Happy to accommodate my changing needs. Sometimes on a plan, sometimes calling with deals.
Great value. I'm never disappointed even when the variety is not one of my favourites. Staff are always friendly and helpful.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Review collected in partnership with Wine Selectors

The reviewer stated that an incentive was offered for this review

Jo S

Jo SSouth East Queensland, QLD

  • Verified

Great wines. Can't wait for each delivery.

published

We have been members for many years and always receive red wine packs , especially love the Hunter Valley pack, it never disappoints. I also love that we can change/add/skip an order anytime we wish. Only gripe is that would like the option of changing orders online as well as having to phone the 0800 number.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Review collected in partnership with Wine Selectors

The reviewer stated that an incentive was offered for this review

Glen41

Glen41Sydney, Australia

  • 3 reviews
  • 1 like
  • Verified

Good Value

published

Good wines at reasonable prices, also the tasting events I've been to have been good. Currently I mainly get Chardonnays though in the past I've had the regional selection, also good but some of the wines were not the style I liked so i made the change to mainly Chardy's.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Wine Selectors

The reviewer stated that an incentive was offered for this review

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Ruth

RuthSydney, NSW

  • Verified

Great range of cellar door wines, customised to your taste!

published

I chose Wine Selectors for the great range of wines from all over Australia. I wanted it to be an extension of my wine education, where I would be exposed to brands and varietals outside my usual sphere. I love that the wines are not something you can readily pick up from a bottle shop, they are boutique cellar door options. Their refund policy is very generous if you don't like a bottle, which hardly ever happens, as they are committed to finding out as much as they can about what you like and delivering just that.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Review collected in partnership with Wine Selectors

The reviewer stated that an incentive was offered for this review

kman

kman

  • 2 reviews
  • 1 like
  • Verified

Great Service, Great Wine

published

They offer a great, flexible service. We receive a customised case every 3 months. and all the wines we've had are amazing. The only downside is the amount of phone calls that you receive from them, however they sometimes have some great offers on regional wines or certain varieties.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Review collected in partnership with Wine Selectors

The reviewer stated that an incentive was offered for this review

jane

jane

  • 2 reviews
  • 1 like
  • Verified

Love it! Takes all the hard work out of enjoying wine

published

Let someone else choose the best wines and satisfaction is guaranteed! What could go wrong? Customer service is brilliant, love the wine or get a refund. Always have great sales and all wines are below retail cost. Always have wines at home to enjoy and share!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWine selectors
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Review collected in partnership with Wine Selectors

The reviewer stated that an incentive was offered for this review

Scott F.

Scott F.Perth, WA

Spammers

published

After foolishly entering a competition I'm now incessantly pestered by these scammers. Two or three calls a day, every single day, despite repeatedly telling them to remove me from their call lists. Over to ACMA now.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
3 comments
Wine Selectors
Taylah C.Wine Selectors

Hi Scott, as we said last week, it takes two days to be fully removed from the systems. You won't receive any further calls. Cheers, the team at Wine Selectors

Scott F.
Scott F.
Wine Selectors
Taylah C.Wine Selectors

Hi Scott, thanks for your feedback. I can confirm you have been removed from our calling lists however we will definitely look into the frequency of calls as this is quite irregular. Cheers, Victoria from Wine Selectors

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Jarrod

JarrodSydney, NSW

A bit of a rip off

published

Firstly I’ll say I like wine selectors and the majority of wine I have received so far has been fairly good, but
to be honest Dan Murphy’s is normally 20-30% cheaper!

Unfortunately when calling them on a few occasions I’ve found their staff really rude and unhelpful.
Also just discovered on my Visa card a $22 annual membership fee which I wasn’t told about when joining up.. I rang to enquire and was told its to help pay for the discounted shipping and for the actual wine selectors???
Seems a bit cheeky as we are already paying a premium price for cheap bottles of wine.

Unsure if I will continue my membership.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Lorsi

Lorsi

  • 3 reviews
  • 1 like

Fabulous wine, excellent customer service and fast delivery

published

We have made two orders and the selection of wines we recieved were outstanding and value for money. Highly recommend Wine Selectors for their excellent value and customer service and prompt delivery! Great service!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWine Selectors
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Bozica Hudkovic

Bozica HudkovicNewcastle

  • 4 reviews
  • 5 likes

Excellent wines, service and value

published

The set up process was very simple and the service we received was quick and friendly. We have a biannual delivery only but it is excellent value for money and the wine variety and quality is outstanding. The specials in between are the real finds for us. Thanks wine selectors!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
1 comment
Wine Selectors
Taylah C.Wine Selectors

Hi Bozica, thank you for your lovely feedback! We are so happy to have you on board with us, and we appreciate your ongoing loyalty and support. Enjoy the rest of your week! Cheers, Isabella from Wine Selectors

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Harald K.

Harald K.Illawarra, NSW

The RIGHT way to treat a Wine Selectors member

published

I would just like to give some praise to a great staff member who is not pushy and very helpful. As a member, Belinda Taylor (Sydney Airport Domestic Terminal 2) sat me down and went through some special wines paired with some tasty snacks - cheese, crackers, etc.
Yes, I did buy the case of bubbles from her for Christmas...

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSydney Domestic Airport T3
1 comment
Wine Selectors
Taylah C.Wine Selectors
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The reviewer stated that an incentive was offered for this review

Kathy P.

Kathy P.Metropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Terrible online service, ruined surprise.

published

I ordered a bottle via Wine Selectors online service, it asked when did I want it dispatched and I marked for next day delivery (Friday). It wasn't dispatched until Monday early afternoon, as a result I didn't get the wine until the following Friday, which was too late. When I rang the Friday, the day after I placed the order online, to make sure ensure it was dispatched the day I requested, I was told by the consultant it had not been dispatched and if I had phoned to place the order it would have been posted that day.

I will never order another bottle of wine from Wine Selectors, their poor service ruined my surprise.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationonline
3 comments
Wine Selectors
Taylah C.Wine Selectors
Kathy P.
Kathy P.

Will my number be confidential or posted for everyone to see?

Wine Selectors
Taylah C.Wine Selectors

Hi Kathy, please send it through as a private message. Do not post it via these comments as these are visible to everybody. Sincerely, Isabella from Wine Selectors

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Carly R.

Carly R.South East Queensland, QLD

Honestly so happy with the quality and price if the wine. Easy to change frequency & preference of delivery. Best wine!

published

Best Pino noir we have ever had. Feels great that professionals are choosing for us. Takes the hassle out of choosing. I was planning on getting one box then cancelling but we will continue for quality alone.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSydney Airport
1 comment
Wine Selectors
Taylah C.Wine Selectors

Hi Carly, thank you for this wonderful feedback! We are so happy to hear you enjoy being a part of our Wine Selectors family, and we appreciate your loyalty and support. Have a fantastic weekend! Sincerely, Isabella from Wine Selectors

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The reviewer stated that an incentive was offered for this review

Cat

CatSydney, NSW

  • 2 reviews
  • 1 like

The Perfect Business if you are fond of phone harrasment

published

If you are feeling lonely and would like to be called 3 times a day for the rest of your life, Wine Selectors is the business for you! Despite never having bought one of their products I was "selected" to receive sales calls from them multiple times a day. As a Customer Service operator myself I simply cannot fathom the genius behind their sales tactic; wear someone down until not only do they not buy something they actively hate you? 0/1000000

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
Similar opinion? Write a review on ProductReview.com.au!
Kate McLaughlan

Kate McLaughlanGreater Melbourne (Outer), VIC

Variety and quality

published

We have been with Wine Selectors for over 15 years . Love their choices 99.9 % of the time. We have only ever had 1 bottle of wine I felt was quite inferior to their usual top selections . Regional deliveries are amazing . Keep up the good work Wine Selectors

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAirport Tullamarine
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Alison

AlisonSouth East Queensland, QLD

Great wines. Signup and give it a go!

published

Have been a member for approx 3 years and are yet to have a bad wine (or a wine which is felt cheaper than the RRP). We get a regional release every couple of months, which brings tasty wine to our door. Different wine than you see at Dan murphys and better priced too. All in all a great service.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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The reviewer stated that an incentive was offered for this review

Brad & Ros

Brad & RosGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

Can't wait!

published

We just received our first dozen wines and are thoroughly looking forward to the experience ahead of us. We were invited to join Wine Selectors at the Royal Melbourne Show last week, by a friendly, patient member of the team who was full of knowledge - and the wines we tasted were superb.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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Johanis O.

Johanis O.Perth, WA

Big shout out to the team

published

Hey hey,I just want to say big thank u for always never fail to make my day/week each time I received the very best wines selections for u guys!!! Love love love,thank u for your great effort.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWine selectors
1 comment
Wine Selectors
Taylah C.Wine Selectors

Hi Johanis, thank you for your kind words! We appreciate your ongoing loyalty and support and we thank you for being a part of our wonderful wine family! We hope you have a fantastic week. Sincerely, Isabella from Wine Selectors

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The reviewer stated that an incentive was offered for this review

Gordon

GordonCanberra Central 2602, ACT

Creative Wine - Made Easy

published

We have come back to Wine Selectors to side step the marketing and hassle of the mainstream wine merchants. We appreciate the diversity of wine and wine regions and we love Wine Selectors' magazine with wine information and rescipies. We are happy customers.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
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The reviewer stated that an incentive was offered for this review

Missb1234

Missb1234Hunter Region, NSW

Wine to your door - what else could you want!

published

Placed my first order earlier this year, and havent stopped ever since! My husband and I joke now to our friends we are "wine connoissuers". We just enjoy the service as a whole - also keep up with the Selector Magazine, we often try the recipes in this and have had good success!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Wine Selectors
Taylah C.Wine Selectors
Similar opinion? Write a review on ProductReview.com.au!
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