From November 24th, 2020 until December 24th, 2020, Wine Selectors was giving each customer that takes the time to write a review a $20 discount off their next order. A coupon code was sent out to each reviewer once they have submitted their review. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentive periods include: February 12th, 2020 until March 10th, 2020, February 7, 2019 until November 8, 2019 and September 11, 2018, until December 11, 2018
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Did someone say... fantastic Australian wine????
Not one to lock myself into a regular subscription for anything but a magazine, I thought I'd give this a try and then cancel after the first or second delivery. I mean how good was this going to be when I don't get to pick and choose the wine? After nearly 12 months of being a subscriber, I am thoroughly enjoying my wine tour around Australia and tasting wine that I'd never ordinarily get to. Who knew that my favourite red is now a Durif??? I also love the fact that I'm supporting the smaller boutique family owned wineries. The selection panel of Wine Selectors have done an outstanding job ensuring that nothing but quality wine comes my way. I have not had a bad one yet. You will not be disappointed!
They rip you off!
Terrible company to buy from! I can never reach their customer service. They did outbound call to sell me a box of wine without telling me the price, they put me on monthly order and keep charging me. It’s been 4 months and I still can’t reach them to cancel my order!
Worst subscription ever
Had a phone call from wine selectors telling me I had a 6 month free membership. I was on a bad connection so asked if they could call back later, lady said yes but then proceeded to ask for my address and credit card info, the latter of which I didn’t have access to at the time. I thought that was the end of it until a week later a case of wine rocks up with an invoice attached! I didn’t even agree for the wine to be sent out, yet here I am having to pay for it. The lady on the phone also told me I could pause/cancel my membership online at an...y time, this was a lie!! You must ring them to cancel the membership and of course they try to weasel you into staying with them. The wines I’ve received aren’t even that good for the price I’ve paid for them. Will not recommend to anyone!
Horrible sales team
I was travelling through the Sydney domestic airport recently and was called over for a tasting by a younger woman named [Name Removed] I believe. It started off ok until I questioned her on a couple statements she had made about the wine. I don't mind if your not educated on wine but to start insulting potential customers for trying to correct her obvious lack of knowledge is just not on. I don't know if she's new to the company but I have never met somebody so rude and so mean. The it all stared after she suggested pairing a Riesling or Char...donnay with a party pie! I thought she was trying to joke but then proceeded to berate me for saying that it should be paid with a red not a white. Seriously train your staff if you hope to ever gain more customers this was the worst encounter I've ever had.
generally a pretty good service
Have loved the variety and quality of the wines from here. Particularly the mixed varietals. Unfortunately the selections with the varietals pack more recently have not been as great, often repeating various wines from previous deliveries and being too keen to supply a higher volume of shiraz (2-3) and Chardonnay (2-3) each delivery. Unfortunately these being the less favored of wines i drink, i can end up with half of the order being just these wines, which is disappointing. Why the push on these when there are so many varieties out there??? T...he quality of the wines have dropped recently from always superb to ok and occasionally getting the odd stinker (which when you're buying wines selected for you that are over $20 that shouldn't be the case). Perhaps its a symptom of covid 19 playing havoc with supply and review and the bushfires earlier this year. Whatever the case, i hope it improves .
Wine selectors have good wines which are great value and easy drinking. Their ordering and delivering is straight forward . I loved their tasting evenings which were great fun and well organised . The website is a little cluncky to use and it would be great if they had an app to score wines. I would give them 5 stars but their pushy telephone sales are really off putting.
They will never let you cancel!!!
I have been trying to cancel my account for over a year, yet they keep sending wine and charging me. It is a typical membership scam. These companies will do anything for a buck. The wine was fine, of course but I can just drive down to my local bottle shop and grab them at a cheaper price.
Great variety, Great Wines
Good selection of reds
Happy to accommodate my changing needs. Sometimes on a plan, sometimes calling with deals.
Great value. I'm never disappointed even when the variety is not one of my favourites. Staff are always friendly and helpful.
After foolishly entering a competition I'm now incessantly pestered by these scammers. Two or three calls a day, every single day, despite repeatedly telling them to remove me from their call lists. Over to ACMA now.
Terrible online service, ruined surprise.
I ordered a bottle via Wine Selectors online service, it asked when did I want it dispatched and I marked for next day delivery (Friday). It wasn't dispatched until Monday early afternoon, as a result I didn't get the wine until the following Friday, which was too late. When I rang the Friday, the day after I placed the order online, to make sure ensure it was dispatched the day I requested, I was told by the consultant it had not been dispatched and if I had phoned to place the order it would have been posted that day.
I will never order another bottle of wine from Wine Selectors, their poor service ruined my surprise.
The Perfect Business if you are fond of phone harrasment
If you are feeling lonely and would like to be called 3 times a day for the rest of your life, Wine Selectors is the business for you! Despite never having bought one of their products I was "selected" to receive sales calls from them multiple times a day. As a Customer Service operator myself I simply cannot fathom the genius behind their sales tactic; wear someone down until not only do they not buy something they actively hate you? 0/1000000
So far all wines sent have been ( to my taste buds) have been extremely good
From my first delivery I experienced the opportunity to try wine varieties not previously known to me. All selections were more than acceptable. The new brands presented a delightful change to my "old staid" thoughts and patterns regarding wine imbibing.
Something to look forward to
We receive our order every 4 months and as the title suggests, look forward to every delivery. This takes the hassle out of standing in bottle shops trying to decide. The other pro is that we get to try wines of small wineries that we would otherwise miss out on.
Thanks Wine Selectors!
My three monthy gift
I have found wine selectors to be professional in my dealings with them. i look forward to their selection every quarter, and enjoy the reading mater also .The reds fill many a dark cold night by the open fire here in Tasmania. Come summer the whites are out the BBQing starts and the evenings are very much enjoyed.
Easy order with informed knowledge of product
Love reading about the wines and making informed choices. When phoned staff always polite and courteous. They are always happy to take about any wine I would like more information on
Good Service, good wine
Good variety of wines. Always delivered on time and good value for money. I've had questions in the pasat and their friendly customer service reps were always willing to spend time helping resolve anything.
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