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From November 24th, 2020 until December 24th, 2020, Wine Selectors was giving each customer that takes the time to write a review a $20 discount off their next order. A coupon code was sent out to each reviewer once they have submitted their review. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentive periods include: February 12th, 2020 until March 10th, 2020, February 7, 2019 until November 8, 2019 and September 11, 2018, until December 11, 2018
Wine Selectors
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Unethical marketing practices
I had been a member of Wine Selectors for many many years. Their wine is fantastic, although weighted a little heavily towards the Hunter region despite calling themselves independent.
Just last month, for the first time ever, they had begun invoicing me for a "membership fee". Although I had never ordered this item or agreed to the charge in any way, they just went ahead and started billing me. When I followed up with a complaint, they gave me their marketing spiel about what I get for that fee. There was no opt-out. Instead of apologising for trying to rip me off, they offered to waive the fee for 12 months.
- 3 reviews
- 3 likes
generally a pretty good service
Have loved the variety and quality of the wines from here. Particularly the mixed varietals. Unfortunately the selections with the varietals pack more recently have not been as great, often repeating various wines from previous deliveries and being too keen to supply a higher volume of shiraz (2-3) and Chardonnay (2-3) each delivery. Unfortunately these being the less favored of wines i drink, i can end up with half of the order being just these wines, which is disappointing. Why the push on these when there are so many varieties out there??? T...
Read morehe quality of the wines have dropped recently from always superb to ok and occasionally getting the odd stinker (which when you're buying wines selected for you that are over $20 that shouldn't be the case). Perhaps its a symptom of covid 19 playing havoc with supply and review and the bushfires earlier this year. Whatever the case, i hope it improves .- 2 reviews
Nice wines
Wine selectors have good wines which are great value and easy drinking. Their ordering and delivering is straight forward . I loved their tasting evenings which were great fun and well organised . The website is a little cluncky to use and it would be great if they had an app to score wines. I would give them 5 stars but their pushy telephone sales are really off putting.
Thank you for your review June! We appreciate your feedback and will be sure to pass this on to our contact centre team. We're so glad to hear that you enjoy our wines and our tasting events! Have a great day.
Thanks - Taylah from Wine Selectors
- Verified
Great variety, Great Wines
Good selection of reds
Different vineyards
Happy to accommodate my changing needs. Sometimes on a plan, sometimes calling with deals.
Great value. I'm never disappointed even when the variety is not one of my favourites. Staff are always friendly and helpful.
Good morning Sebastian, thank you so much for your lovely review! We are so happy to hear you are enjoying our services and being a part of the Wine Selectors family. We look forward to continuing on ...
Read moreyour wine journey with you for many more years to come! Thanks for your ongoing loyalty and support; we really appreciate it. Enjoy the rest of your week! Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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A bit of a rip off
Firstly I’ll say I like wine selectors and the majority of wine I have received so far has been fairly good, but
to be honest Dan Murphy’s is normally 20-30% cheaper!
Unfortunately when calling them on a few occasions I’ve found their staff really rude and unhelpful.
Also just discovered on my Visa card a $22 annual membership fee which I wasn’t told about when joining up.. I rang to enquire and was told its to help pay for the discounted shipping and for the actual wine selectors???
Seems a bit cheeky as we are already paying a premium price for cheap bottles of wine.
Unsure if I will continue my membership.
Hi Jarrod, thanks for your review. Most of our packs are bespoke and unique, and we make sure these are as cost-effective as possible. We also have a highly qualified Tasting Panel who blind taste eve...
Read morerything and make sure it's up to the Wine Selectors standard. In regards to your customer service comments, please send us a private message with your member # and phone # and we will call you asap to rectify this enquiry. Cheers, Isabella from Wine Selectors- Verified
So far all wines sent have been ( to my taste buds) have been extremely good
From my first delivery I experienced the opportunity to try wine varieties not previously known to me. All selections were more than acceptable. The new brands presented a delightful change to my "old staid" thoughts and patterns regarding wine imbibing.
Good morning, thank you for your lovely review! It is so good to hear you're enjoying our wine selections and we couldn't be happier to be a part of your wine journey! We hope you continue to enjoy yo...
Read moreur membership and have an absolutely fantastic weekend. Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Excellent
We love the Shiraz selecrThese are great wines, the service is excellent and the updates are most relevant. I look forward to being informed about your excellent variety of wines.
Good morning, thank you for your lovely review! It is so good to hear you're enjoying our Shiraz deliveries and we couldn't be happier to be a part of your wine journey! We hope you continue to enjoy ...
Read moreyour membership and have an absolutely fantastic week. Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
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Something to look forward to
We receive our order every 4 months and as the title suggests, look forward to every delivery. This takes the hassle out of standing in bottle shops trying to decide. The other pro is that we get to try wines of small wineries that we would otherwise miss out on.
Thanks Wine Selectors!
Good afternoon, thank you for your lovely review. We always aim to source wines from different wineries and unique producers, so it's great to hear you are enjoying your selection! We appreciate your ...
Read moreongoing loyalty and support; we would be nowhere without it! Have a great week. :) Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Great wine, great customer service!
The wine selections are varied, often focusing on different winemaking regions, which is awesome, and great information about the wines you purchase. Delivery is always prompt. Only one negative over years of experience with Wine Selectors - One 'corked' wine with oozing from the top, though photos were sent in, was not replaced - don't know why...
Otherwise, a truly satisfying experience!
Hi Alan, thanks for sharing your review! We are happy to hear you enjoy the variety of wines we offer and our prompt delivery. In regards to your comments about the corked wine, please send through de...
Read moretails via private message and we will look into this for you. :) Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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My three monthy gift
I have found wine selectors to be professional in my dealings with them. i look forward to their selection every quarter, and enjoy the reading mater also .The reds fill many a dark cold night by the open fire here in Tasmania. Come summer the whites are out the BBQing starts and the evenings are very much enjoyed.
Hi Ian, thank you so much for this great review and the lovely images too! We are delighted to hear you enjoy the wines we send, the reading material that comes with them, and our customer service. We...
Read more look forward to many more great years to come! Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Easy order with informed knowledge of product
Love reading about the wines and making informed choices. When phoned staff always polite and courteous. They are always happy to take about any wine I would like more information on
Good morning Rel, thanks for your lovely feedback about our customer service team. We are so grateful for your ongoing loyalty and support and very much look forward to continuing on this wine journey...
Read more with you for many more great years to come! Have a fantastic week. Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Good Service, good wine
Good variety of wines. Always delivered on time and good value for money. I've had questions in the pasat and their friendly customer service reps were always willing to spend time helping resolve anything.
Hi Dave, thank you so much for your detailed feedback. We are delighted to hear you are enjoying the variety of wines you have received and we feel privileged to be on this wine journey with you! Than...
Read moreks for your support. Have a wonderful week. Regards, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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delicious wines
I have been getting a personlised case of red wines for a while now and I haven't had a bad bottle yet, the pinot noirs I've had so far are particularly nice
Good morning, thanks for your lovely comments! We are delighted to hear you are enjoying your red wine deliveries! Thank you so much for taking the time to leave this review, and for your ongoing loya...
Read morelty and support! Have a great week. Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 2 likes
Great way to sample good wines
I have been with Wine Selectors for many years. They always come up with a great selection of wines, from different regions and in different styles. It is a good way to discover new wineries and new varieties.
Hi John, thanks for this great review! We very much focus on sourcing our products from smaller producers/wineries, and it's great to hear you are finding enjoyment in the different wines we offer! We...
Read more very much appreciate your ongoing loyalty and support. Sincerely, Isabella from Wine SelectorsThe reviewer stated that an incentive was offered for this review
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Early Delivery
Have found service to be prompt even early delivery found a few beauties that I would not have if I was at the bottle shop staff helpful and knowledgeable keep up the good work
Good morning Aidan, thank you for leaving this great feedback! We are ecstatic to hear you're happy with our selections and service, and can't thank you enough for your ongoing loyalty and support; it...
Read more means a lot to us. Have a great week! Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Hi there Robbie! Thanks so much for your review and feedback - we love to hear from our members and how they are enjoying our wines!
Your experience and enjoyment of our wines is our top priority. W...
Read moree would also like to let you know that we have 100% satisfaction guarantee so that you can enjoy your wines with confidence! If you don’t like any wine, for any reason, we’ll refund you. If you find wines that are simply not to your taste, we’ll return your money.