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From November 24th, 2020 until December 24th, 2020, Wine Selectors was giving each customer that takes the time to write a review a $20 discount off their next order. A coupon code was sent out to each reviewer once they have submitted their review. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentive periods include: February 12th, 2020 until March 10th, 2020, February 7, 2019 until November 8, 2019 and September 11, 2018, until December 11, 2018
Wine Selectors
- 3 reviews
- 4 likes
- Verified
Refund my money
Your Upcoming Deliveries
DELIVERY | DISPATCH DATE
1. Winemakers' Release Red 12-pack | 10/10/19.
In August 2019 I sent you an email letting you know, NOT to send any wine and to cancel my membership.
On the 30/8/19 I got home and found your wine on my door step, and thats in complete contradiction of the above statement (1. Winemakers' Release Red 12-pack | 10/10/19).
Then I followed with this email:
I cannot understand which part of the two previous emails you did not understand this is the third email and I would like it to be an "officia...
Hi Isabella
All what I want you to do is to refund the money simple if you've got your goods then refund me the money what seems to be the problem
Hi Sanki, customer service will be in contact today, so please keep your phone near. Your money will be refunded, and the team will explain the finer details to you. Cheers, Isabella from Wine Selectors
- Verified
Great wine, great customer service!
The wine selections are varied, often focusing on different winemaking regions, which is awesome, and great information about the wines you purchase. Delivery is always prompt. Only one negative over years of experience with Wine Selectors - One 'corked' wine with oozing from the top, though photos were sent in, was not replaced - don't know why...
Otherwise, a truly satisfying experience!
Hi Alan, thanks for sharing your review! We are happy to hear you enjoy the variety of wines we offer and our prompt delivery. In regards to your comments about the corked wine, please send through de...
Read moretails via private message and we will look into this for you. :) Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 8 reviews
- 6 likes
let me tell you of my nightmare with wine selectors
It all began at sydney domestic airport! The date was 23rd november and it was my mothers birthday..it was also the day of my fathers funeral! I was very down emotionally as you would expect and about to board a flight from Sydney to Gold Coast to be with my mother. I was passing the wine selectors stand feeling vulnerable and emotional. I thought i could take some wine up north to at least celebrate mom's birthday. I didn't realise they were a high pressure selling point for bottles of cheap wine!..well not so cheap if your emotions are invol...
Read moreved. I tasted two samples and was persuaded to sign on the dotted line to purchase a bi monthly subscription to deliveries of wine. I kept telling the sales person "I must board my flight now" to which she kept replying " you have plenty of time" as she was filling out the forms and taking my credit card details. Anyway i missed my mother birthday missed my fathers funeral and after months of pathetic back and forth phone calls, I was eventually sent to the debt collectors by WHINE SELECTORS. I returned the remaining wine after much bad communication and expecting more debt collection letters. I will keep you posted
I returned half of the bottles of wine and was told i would be looked after! So today I got a debt collectors letter for half the amount. Wine selectors really look after you! HOW? I also demanded the...
Read morey stop phoning me as it was becoming harassment but the calls just kept coming. I have reported them to "do not call" so hopefully they will be put under the microscope and fine. Max penalty is $16,800
- Verified
Excellent wine!
I have been so pleased with wine selector selections for over the past 8 yrs now. Always great wine and customer service. I believe I have only ever not been happy with 6 wines, but no worries with a 100% guarantee replacement. I enjoy receiving my box of wines and look forward to those special offers of excellent wine!
8 years! That's fantastic Charlotte. Thanks for your ongoing loyalty and support, and for being part of the Wine Selectors family. We are so pleased you are happy with our services and policies and lo...
Read moreok forward to the next 8 years! Have a great week Charlotte. Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Know better, choose better.
- Verified
Love this business!
Fantastic wines and they have a huge selection. They showcase the different wine bundle options so you can pick and choose what wines you want to order and when.
The staff are really friendly and they honour their policy that if you don't like a wine you get a refund - brilliant!
Good morning! Thank you so much for your wonderful review! We are so happy to hear that you love our ordering system and customer service. Your ongoing loyalty and support is very much appreciated. Ha...
Read moreve the most brilliant week! Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
- Verified
Love the variation in wine and region
I look forward to seeing what region my next delivery will come from. There is no doubt that if I wasn’t receiving Wine Selectors I wouldn’t ever get to experience these wines as a lot come from vineyards I have never heard of.
Hi Philip, we are so happy to hear you enjoy the wines we source from smaller, lesser known producers! Our team takes pride in finding some great hidden gems and it's fantastic hearing you enjoy this ...
Read moreaspect of our service. Thanks again for your review and taking the time to provide your feedback. Have a great afternoon. Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Hi Sanki, customer service will be in contact today to rectify any outstanding enquiries. If you would like to provide any further details, please send them via private message. Sincerely, Isabella from Wine Selectors