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From November 24th, 2020 until December 24th, 2020, Wine Selectors was giving each customer that takes the time to write a review a $20 discount off their next order. A coupon code was sent out to each reviewer once they have submitted their review. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentive periods include: February 12th, 2020 until March 10th, 2020, February 7, 2019 until November 8, 2019 and September 11, 2018, until December 11, 2018
Wine Selectors (page 2 of 10)
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Our little indulgence
As a member for over 20 years, we have never had a problem that wasn't resolved quickly and always to our advantage.
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
- Verified
Always welcome
Wine Selectors make discovering and drinking a diverse range of wines exceptional. Four times each year it is exciting to receive interesting and sometimes outstanding wines from a different region of Australia.
Thank you for your glowing review! We are so happy you are enjoying your wine tasting adventure with us. Australian wine really is something special isn't it! Look out for a private message from us soon! - Taylah, Wine Selectors
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Regional Consumption
A good selection of wines at a reasonable price is received from wine growing regions across Australia as often as is your preference and I have not been disappointed with any deliveries to date.
Hi Wayne! Thank you so much for taking the time to leave us a review - it's so great to hear you have been enjoying our wines! We hope you continue discovering delicious Aussie wines with us. We will ...
Read moresend you a private message as well. Have a great day! - Taylah, Wine Selectors.Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 5 likes
Can't cancel!
Absolutely the same experience as another reviewer. I've tried 3 times to cancel. Been a member for 10yrs+ but no longer wish to be. On 2/11 I called to cancel. Selected the option to receive a call back. Never happened. Second call on 9/11 and spoke to Vanessa who assured that someone from Membership would call: "They will call back." Didn't get a call. Have just spoken to Beck, who said she spoke to her Supervisor, Leonard "Lenny" Jones and assures me that my account will be cancelled. Fingers crossed.
Hi Malcolm - wow 10 years, that is amazing. Thank you for your membership with us and we are very sorry to see you go.
I understand your frustration with this, we are experiencing higher than usual m...
Read moreember queries to our contact centre at this time, apologies for any delay in getting back to you. Please know that when a member initially submits a request for cancellation - all payments/deliveries are paused until we contact you to finalise the process.Hi Taylah, I'm not on Facebook so I can't do that. I look forward to your call.
Not a problem Malcolm. I can confirm that I have followed this up with our team yesterday and they are intending to give you a call to confirm your membership cancellation.
Thank you and have a great day/weekend!
Taylah - Wine Selectors
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- 2 reviews
- 2 likes
So disappointed — seemingly no way to cancel
Wine Selectors promote that they have a ‘no lock in’ contract. Don’t be filled, the minute you want to cancel you can’t get hold of them. The only place I can gain a response is on Facebook messenger. My calls and email goes unanswered.
Hi Sheena, thank you for your review and feedback. We really appreciate your review as it gives us a chance to act on member feedback to further improve our processes and service.
We are sorry that ...
Read moreit has taken a while for our customer service team to get back to you regarding your cancellation request, but we are glad to hear our Facebook team have been able to assist you! We are currently experiencing higher than usual member queries via phone. Please be assured that when an enquiry is made to cancel a membership we immediately put this on hold and pause all deliveries or charges until a team member contacts you!- 3 reviews
- 3 likes
generally a pretty good service
Have loved the variety and quality of the wines from here. Particularly the mixed varietals. Unfortunately the selections with the varietals pack more recently have not been as great, often repeating various wines from previous deliveries and being too keen to supply a higher volume of shiraz (2-3) and Chardonnay (2-3) each delivery. Unfortunately these being the less favored of wines i drink, i can end up with half of the order being just these wines, which is disappointing. Why the push on these when there are so many varieties out there??? T...
Read morehe quality of the wines have dropped recently from always superb to ok and occasionally getting the odd stinker (which when you're buying wines selected for you that are over $20 that shouldn't be the case). Perhaps its a symptom of covid 19 playing havoc with supply and review and the bushfires earlier this year. Whatever the case, i hope it improves .Hi there Robbie! Thanks so much for your review and feedback - we love to hear from our members and how they are enjoying our wines!
Your experience and enjoyment of our wines is our top priority. W...
Read moree would also like to let you know that we have 100% satisfaction guarantee so that you can enjoy your wines with confidence! If you don’t like any wine, for any reason, we’ll refund you. If you find wines that are simply not to your taste, we’ll return your money.- 2 reviews
Nice wines
Wine selectors have good wines which are great value and easy drinking. Their ordering and delivering is straight forward . I loved their tasting evenings which were great fun and well organised . The website is a little cluncky to use and it would be great if they had an app to score wines. I would give them 5 stars but their pushy telephone sales are really off putting.
Thank you for your review June! We appreciate your feedback and will be sure to pass this on to our contact centre team. We're so glad to hear that you enjoy our wines and our tasting events! Have a great day.
Thanks - Taylah from Wine Selectors
- 2 reviews
Excellent wine quality & excellent customer service
We have been with Wine Selector for about 4 years and the quality of the wines received from both the Regional Wine Plan and also once-off orderings have been excellent & constant.
The customer service for the organised events has also been amazing especially during challenging times like Covid-19, with cancellations, postponements etc ... The do really care about their clientele and don't treat you like a number.
Thanks again and keep it up!
Thank you for your review! We really strive to select the very best wines from around our beautiful country, Australia with our expert Tasting Panel! It's also great to hear that our awesome events te...
Read moream have looked after you so well with changes to our events, we love our members! We hope you have a great day! :)Truly excellent selection
Although I have several decades of tasting, drinking and enjoying wines at home and at many good vineyards, I've no real knowledge of great wines or what makes them.
What I do have a little of is experience. I find that many of my purchases (generally of the $20 and under "varietals") have one thing in common. No matter the first sip of "that's ok, drinkable", generally many follow with an after-thought - before too long - of "this could also power a small engine".
Hence I can only thank the team at wineselectors for helping renew...
Read more my love of drinking white wine in particular - where I can either enjoy it alone or while cooking/with food - and be assured that even if at first not my usual/particular taste/choice - it really is beautifully made and chosen. I've come up with a new rule of thumb, which so far the selection team seems to implicitly understand. After recently cooking and enjoying Cape Grim sirloin with a Margaret River sem/sauv (yes, I mixed steak and white!), I'll combine the experience into the idea of a rule. "A good white wine will still be appreciable when warm - and a good steak will still be the same when cold." Truly, your wines not only start well, but really do prove themselves under all conditions. Thanks for bringing back the joy of drinking wine at home, and pairing food however against the "rules" you wish to go!!Thank you so much for your wonderful review! We are so happy to hear we've played a part in renewing your love of wine and are enjoying our selections. Our product team will be very pleased to hear yo...
Read moreur feedback, we will be sure to pass it on! Thank you for your ongoing loyalty and support, we really appreciate it. Cheers! Lisa from Wine SelectorsFind out how Wine Selectors compares to other Wine & Liquor Shops
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Excellent variety
I love receiving my monthly subscription. The wines are always of high quality and it gives me the opportunity to try different varieties that I normally wouldn’t try. It is also sent with great information on the wines and regions. Besides my monthly subscription, Wine Selectors also have excellently priced offers. I have always found the customer service team to be very helpful when I’ve had questions and, most importantly, I get my deliveries quickly!
Hi Lyndsey, Thank you so much for your wonderful review, we are thrilled that you have been enjoying your wine deliveries and special offers. Thank you for your ongoing loyalty and support, we really appreciate it. Cheers! Lisa from Wine Selectors
The Most Well Informed Wine Providers in Australia
Besides my purchases, I have attended several food and tasting events and a three day tasting master class. I can attest to the expertise behind their recommendations, and their depth of knowledge across the Australian industry. If you’re a bit daunted by the variety of wine on offer in the marketplace, this is the place to get first class tips, insight into the growing regions and varieties, and good prices across the range.
Hi Sam, Thank you so much for your wonderful review, we are thrilled to hear your feedback. We truly enjoy sharing our wine expertise and are glad to hear it's valued and appreciated. Thank you for y...
Read moreour ongoing loyalty and support. Cheers! Lisa from Wine Selectors- 2 reviews
- 4 likes
They will never let you cancel!!!
I have been trying to cancel my account for over a year, yet they keep sending wine and charging me. It is a typical membership scam. These companies will do anything for a buck. The wine was fine, of course but I can just drive down to my local bottle shop and grab them at a cheaper price.
Good morning Ash, thank you for your feedback. Can you please send through your best contact number and/or membership details via private message so we can help resolve your enquiry; we never wish for...
Read more our customers to feel unhappy with our services. Sincerely, Victoria from Wine SelectorsFind out how Wine Selectors compares to other Wine & Liquor Shops
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- Verified
Experiencing new wines without the hassle of shopping.
Being able to try different wines without having to spend time in the bottle shop is awesome. Very rarely do we get a bottle of wine we don't enjoy. Very good quality drinking.
Hi Lesley, thank you so much for your wonderful review! We are so glad you are enjoying exploring new wines, are there any favourites you've discovered lately? Cheers from all of us at Wine Selectors
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
- Verified
Great selection supporting the Australian wine industry.
A wide variety of Australian wine regions feature in the wines I receive. Love reading the accompanying product information but, more than that, the wines are always of a high quality. Prompt reliable deliveries,
Hi Mersey, thank you so much for your wonderful review, we are thrilled that you have been enjoying your wine deliveries. Thank you for your ongoing loyalty and support, we really appreciate it. Cheers! Victoria from Wine Selectors
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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It's great, it takes the work out of choosing a bottle of wine.
Our regular deliveries are fantastic. We know that anything in the box is going to be good, either for an easy afternoon wine, or a wine with friends. There is a good range of varieties is each case and just as the case is getting empty an email usually arrives letting me know the new delivery is on its way. Perfect timing and very convenient. The magazine and wine info sheet is also a great read.
Hi Carly, thanks for your wonderful review! We are so happy to hear you are enjoying your regular deliveries! Our product team will be very pleased to hear your feedback, we will be sure to pass it on...
Read more! Thank you for your ongoing loyalty and support, we really appreciate it. Cheers! Victoria from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
One of Life’s pleasures is a wine subscription!
I love receiving my monthly wine selection. I haven’t tasted a dissatisfying wine yet. The customer services is outstanding and queries via Facebook have been answered promptly, even on weekends.
Hi Antoinette, thanks for your wonderful review! We are so happy to hear you are enjoying our wines and our customer service; we will pass this feedback on immediately. Thank you for your ongoing loya...
Read morelty and support, we really appreciate it. Cheers to the finer things in life! Victoria from Wine SelectorsThe reviewer stated that an incentive was offered for this review
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For the love of wine
Always providing a friendly customer experience, and we have never had a problem with the business service. Providing some of our new fav red wines, my partner and I are always excited to see the next delivery.
Hi Karlie, thanks for your wonderful review! We are so happy to hear you are enjoying our wines and our customer service; we will pass this feedback on immediately. Thank you for your ongoing loyalty ...
Read moreand support, we really appreciate it. Have a nice week and weekend! Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
A great way to explore wine regions across Australia from my own home
A regular opportunity to drink wines that I could never access locally. Vast majority of which I greatly enjoy. Good value for the quality of wines. Sadly someone keeps drinking them!
Hi Michael, thank you for your lovely feedback! We are so happy to have you on board with us, and we appreciate your ongoing loyalty and support. Enjoy the rest of your week! Cheers, Isabella from Wine Selectors
No worries, Isabella
The reviewer stated that an incentive was offered for this review
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Regard as friend.
Personal relationship. Interested, friendly, caring, knowledgeable about product, therefore able to tailor your needs, e.g. We like rich Chardonnay and ‘Italian’ grape reds...... done, and done well. Best wishes, Phillip
Good morning Phillip, thank you for this wonderful review. We really try to treat our customers like members of our family, and it's great to hear you're enjoying being a part of the Wine Selectors co...
Read moremmunity! Thanks for your ongoing loyalty and support; enjoy your week! Sincerely, Isabella from Wine SelectorsMy pleasure. Have a great day.
Review collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Great variety, Great Wines
Good selection of reds
Different vineyards
Happy to accommodate my changing needs. Sometimes on a plan, sometimes calling with deals.
Great value. I'm never disappointed even when the variety is not one of my favourites. Staff are always friendly and helpful.
Good morning Sebastian, thank you so much for your lovely review! We are so happy to hear you are enjoying our services and being a part of the Wine Selectors family. We look forward to continuing on ...
Read moreyour wine journey with you for many more years to come! Thanks for your ongoing loyalty and support; we really appreciate it. Enjoy the rest of your week! Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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Great wines. Can't wait for each delivery.
We have been members for many years and always receive red wine packs , especially love the Hunter Valley pack, it never disappoints. I also love that we can change/add/skip an order anytime we wish. Only gripe is that would like the option of changing orders online as well as having to phone the 0800 number.
Hi Jo, thank you for this feedback! We appreciate your honesty, loyalty and ongoing support. It's great to hear you're enjoying your wines, and in terms of changing orders online, this is something th...
Read moreat we currently have in the works! We hope you have a wonderful week and weekend. Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
- Verified
Good Value
Good wines at reasonable prices, also the tasting events I've been to have been good. Currently I mainly get Chardonnays though in the past I've had the regional selection, also good but some of the wines were not the style I liked so i made the change to mainly Chardy's.
Hi Glen, thanks for taking the time to leave this review. We really appreciate your honesty, ongoing support and loyalty. The great part about being a part of the Wine Selectors family is the ability ...
Read moreto customise your order to suit your tastes and preferences; we are happy to hear this is working well for you. Have a fantastic week, and we look forward to seeing you at our next event! Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- Verified
Great range of cellar door wines, customised to your taste!
I chose Wine Selectors for the great range of wines from all over Australia. I wanted it to be an extension of my wine education, where I would be exposed to brands and varietals outside my usual sphere. I love that the wines are not something you can readily pick up from a bottle shop, they are boutique cellar door options. Their refund policy is very generous if you don't like a bottle, which hardly ever happens, as they are committed to finding out as much as they can about what you like and delivering just that.
Good morning Ruth, thank you so much for your lovely review! We are so happy to hear you are enjoying our services and being a part of the Wine Selectors family. We look forward to continuing on your ...
Read morewine journey with you for many more years to come! Thanks for your ongoing loyalty and support; we really appreciate it. Enjoy the rest of your week! Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
- Verified
Great Service, Great Wine
They offer a great, flexible service. We receive a customised case every 3 months. and all the wines we've had are amazing. The only downside is the amount of phone calls that you receive from them, however they sometimes have some great offers on regional wines or certain varieties.
Good morning kman, thank you for your lovely review! It is so good to hear you're enjoying your wine deliveries and we couldn't be happier to be a part of your wine journey! If you can, please send th...
Read morerough your member details via private message and we will leave a note on your account to decrease the number of times you are contacted- easy fix! Have a great week! Sincerely, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
- Verified
Love it! Takes all the hard work out of enjoying wine
Let someone else choose the best wines and satisfaction is guaranteed! What could go wrong? Customer service is brilliant, love the wine or get a refund. Always have great sales and all wines are below retail cost. Always have wines at home to enjoy and share!
Good morning Jane, thanks for your beautiful review! We are so happy to hear you enjoy being a part of our Wine Selectors family, and we are very thankful for your ongoing loyalty and support. Have a ...
Read morefantastic week! Cheers, Isabella from Wine SelectorsReview collected in partnership with Wine Selectors
The reviewer stated that an incentive was offered for this review
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We believe one of life's greatest indulgences is wine! We are so glad to hear you have been with us for 20+ years that is outstanding! Thank you for your review and loyal membership with us. We will s...
Read moreend you a private message as well. Have a great day Colin! - Taylah, Wine Selectors