Don't ever buy or you can never get rid of them
I made the mistake of buying from this company and continue to get phone calls despite many attempts to stop them calling me.
Excellent range of wines. Every wine supplied by WGD has been first quality and at very good prices. Delivery is very quick. Only ever had one problem and that was rectified immediately after one phone call. Highly recommend WGD for great wines.
They listened to my preferences and I never feel that I’m being ‘sold’ to the Italian Pinot Gris I’ve been getting is lovely. Happy customer here
Great wine and service!
WGD have been a great help to me with suggestions of wine to buy. So far 100% satisfaction. Very friendly and helpful staff make our choice much easier. Highly recommend WGD particularly to people learning about wine and trying to find our way around this wide choice of wines out there to choose from.
Great wine,Great service, Great Prices
We have thoroughly enjoyed every bottle of wine bought from the wonderful website of Winegrowers Direct or those recommended by their efficient staff. The wine is delivered to your door in a short time , so easy, but most of all, they have been delicious.
Well done winegrowersdirect!
I have used winegrowersdirect for more than 5 years and have always been impressed with their website, range, pricing, customer service, and speed of delivery to my front door. I recommend them 100%.
I have used WineGrowers Direct a number of times and have always been satisfied with the wine, the prices and the service.
A personalised service that knows my taste.
I’ve been using your services for a number of years and have found the quality of the wines exceptional for the price.
I trust Lesley your Kiwi sales lady to advise me of the best offers that suit my palet.
Keep it coming.
Attention all Winers
I have been dealing with WGD for years and have bought more wine than I can remember (maybe that's why I can't remember). Never had a bad grape from them. Never had a bad gripe that couldn't be sorted out with a phone call to one of their lovely English ladies in customer service. Every day at wine o'clock we remember why we deal with WGD is because of the selection, quality, service and of course the price. Keep up the good work.
Good product, good price
WineGrovoeers direct is one of a number of companies from which we buy our Vino supply. We never had a problem and we're happy to continue in the future
Well worth considering
We use WineGrowers Direct for most of our regular wine purchases. The variety is good, prices are very competitive and the delivery logistics have continued to improve over time. Any issues or concerns are dealt with promptly and fairly.
Chemically unstable wine - no proper refund
A dozen Cabernet Sauvignon 2014 was delivered, and the wine was chemically unstable, with volatility and a strange vanilla chemical flavor totally different to oak maturation flavours. I naturally tried a few to see if all were the same, and after 4 determined that was the case.
The company fought to deny any refund at all, and eventually offered to refund me for 8 bottles if I returned them at my expense. The process was mind-bogglingly torturous.
Do not buy from this company.
Lack of service
Wine drinkers BEWARE
Wine growers direct seem fantastic on the phone. However, should you need advice or wish to complain, they don't want to know you. You can't complain about the service because there isn't any.
Tried calling, leaving messages and emails...no response. Wish to return wine purchased a week earlier that was full of sediment.
Out of stock
29/08/16 Order 1 x case - payment executed
08/09/16 Followed up on my order & was told wine out of stock - was offered another wine
09/09/16 Ordered other wine
22/09/16 Wine received
The above speaks for itself.
My previous order to this took 3 weeks to arrive.
Easy to use website. Delivery time was excellent and arrived in perfect condition. Winegrowers direct is a convenient way to purchase wine not to mention the price.
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