Great wine and service!
WGD have been a great help to me with suggestions of wine to buy. So far 100% satisfaction. Very friendly and helpful staff make our choice much easier. Highly recommend WGD particularly to people learning about wine and trying to find our way around this wide choice of wines out there to choose from.
Great wine,Great service, Great Prices
We have thoroughly enjoyed every bottle of wine bought from the wonderful website of Winegrowers Direct or those recommended by their efficient staff. The wine is delivered to your door in a short time , so easy, but most of all, they have been delicious.
Attention all Winers
I have been dealing with WGD for years and have bought more wine than I can remember (maybe that's why I can't remember). Never had a bad grape from them. Never had a bad gripe that couldn't be sorted out with a phone call to one of their lovely English ladies in customer service. Every day at wine o'clock we remember why we deal with WGD is because of the selection, quality, service and of course the price. Keep up the good work.
- Verified customer
Chemically unstable wine - no proper refund
A dozen Cabernet Sauvignon 2014 was delivered, and the wine was chemically unstable, with volatility and a strange vanilla chemical flavor totally different to oak maturation flavours. I naturally tried a few to see if all were the same, and after 4 determined that was the case.
The company fought to deny any refund at all, and eventually offered to refund me for 8 bottles if I returned them at my expense. The process was mind-bogglingly torturous.
Do not buy from this company.
Lack of service
Wine drinkers BEWARE
Wine growers direct seem fantastic on the phone. However, should you need advice or wish to complain, they don't want to know you. You can't complain about the service because there isn't any.
Tried calling, leaving messages and emails...no response. Wish to return wine purchased a week earlier that was full of sediment.
- Verified customer
A great service with prices that match or better the high street.
Wine Growers Direct provide some great quality wine at prices that are hard to beat anywhere - and you'll often get something a little different to the stuff in the supermarket. The staff are always very friendly and extremely knowledgeable and although the calls might be a little too frequent, they always take no for an answer and leave you alone if you're not interested. Delivery is prompt and trackable. Add to all of this the frequent bonus vouchers and you have a great value convenient service.
The Delivery Is Important
I spent a very lot of money over a few years with another on line wine company and was dismally let down by their changes in quality and reliability of their delivery service. I complained and they didn't care. So I switched my custom to Wine Growers Direct and found the quality and service much to my satisfaction. Delivery is important when buying cases of wine not bottles. The wine varieties and prices are also well up to a good standard.
what a find ... i can now drink good reds without feeling any guilt .. marvellous wine .,at a fanta
great place . good ordering system .wines [red] range from good bbq variety to very nice dinner wines ,,, all at a very very reasonable price delivery time is excelent.... i shal be using them a lot brian....
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