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Winning Appliances NSW, Brookvale

Winning Appliances NSW, Brookvale

4.7 from 34 reviews · View Statistics

Reviews

4.7

34 reviews
  • Product Quality
    4.9 (30)
  • Return Claim MadeYes (1) · No (28)
  • Customer Service
    4.9 (31)
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Exceptional Service, Product range and advice

published

Exceptional service, advice and product range made Winnings the best choice to purchase our new kitchen appliances. I’d definitely recommend to friends and family

Product Quality
Customer Service
Julie92
Julie92Sydney, NSW
  • 7 reviews
  • 4 likes

Terrible after sales service

published

Contacted the store by phone and also called in in person. Sales person offered excellent assistance and would constantly call to follow up. Pushing for a purchase, then as soon as payment was made, they went MIA... total radio silence. Multiple emails and phones were not returned, calls went straight to voice mail. Basically I have been ghosted.l!! All I want is a copy of the receipt and confirmation of delivery date. Can’t be that hard??

Incentivised ReviewNo
2 comments
Winning Appliances
Customer ExperienceWinning Appliances

Good morning Julie, thank you for your feedback and for bringing this to our attention.
If you can email us at customerexperience@winning.com.au with your order number I will be able to look into this as soon as possible for you.

Julie92
Julie92

All sorted. After almost 5 weeks of no reply and response, it had to take a negative review on public forum to get some action.

Catherine L.
Catherine L.Sydney, NSW

Great experience buying & quality products

published

The Showroom staff was extremely efficient and thorough when we had our measurements ready & style of product in Mind.
Delivery was on time & we are delighted with the quality of the appliances we chose & the price was extremely reasonable.
Highly recommend a visit to the Brookvale showroom, it is well stocked & beautifully presented.

Product Quality
Customer Service
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Paul
PaulSydney, NSW

Great service

published

Great service (actually fantastic) from all staff - Simone at Brookvale and Adam & offsider on delivery. Will never shop anywhere else.

Customer Service
Incentivised ReviewNo
Nina
NinaSydney, NSW

Best customer service ever!

published

Great customer service all round! The sales representative was knowledgeable and worked within my budget. The delivery was prompt, and the removal of my old goods was not a problem at all! I highly recommend Winnings.

Product Quality
Customer Service
Maree
MareeSydney, NSW
  • 2 reviews

Best place to buy kitchen appliances

published

Knowledgeable staff, good systems, large range, staff good at getting back to us and provided a good response. Allowed us to get Miele appliances delivered to their warehouse for a month to prevent problems with Miele stock in short supply. very accommodating with delivery dates.

Product Quality
Customer Service
John
John Sydney, NSW

A winning service from Winnings

published

From the knowledgeable and helpful sales staff to the excellent skilled delivery and installation staff we were most impressed with the service we received recently and have always received on many occasions in the past.

Product Quality
Customer Service

Extremely helpful and professional. Great range.

published

Great service and experience. A wide range of products and very knowledgeable staff to guide us on our requirements and budget.

Product Quality
Customer Service

A Winning experience!

published

We found that they have a great range of appliances, were very knowledgeable and helpful, with very competitive prices. Importantly, there was no pressure to make a purchase.

Product Quality
Customer Service
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Tony
TonySydney, NSW
  • 2 reviews

Always excellent service

published

Our experience of this store cannot be faulted.
Top quality staff and service at all times. Very competitive pricing. Delivery process spot on with exceptionally friendly and accommodating driver. Most unlikely to try anywhere else for any products that they sell.

Product Quality
Customer Service
Kay
Kay
  • 2 reviews

Perfect service

published

I could not fault Winnings very helpful in-store service. The item was delivered the following day and messages were sent so that delivery time was never in doubt. Also delivery man was very polite and obliging. Will definitely go to them again.

Product Quality
Customer Service
Darrell W.
Darrell W.Sydney, NSW
  • 2 reviews
  • 1 like

Great service

published

From in store service to deliver and quality of the 2 Bosch oven, I couldn't be happier. The delivery system is very well orchestrated with update along the way. Excellent.

Product Quality
Customer Service

Fantastic Service

published

Great range and terrific service from Colin. We have purchased. Cannot stand these sites that make me put in more words than l need to no wonder l no longer do review's

Product Quality
Customer Service

FIVE STARS ARE NOT ENOUGH

published

Every aspect of the service was of a very high standard from purchase to delivery.
The best experience i've had with an online purchase and the technical advice helped with the diy installation

Product Quality
Customer Service
Wendy B
Wendy BSydney, NSW
  • 2 reviews

Fantastic showroom

published

The Brookvale showroom well set out and visually very impressive.
The salesman who dealt with us was excellent, very knowledgeable and very willing to assist.
The great service included fantastic next day delivery service.

Product Quality
Customer Service
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