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Winning Appliances NSW, Brookvale

Winning Appliances NSW, Brookvale

4.7 from 21 reviews

Reviews

4.7

21 reviews
5
(19)
4
(0)
3
(0)
2
(1)
1
(1)
  • Product Quality
    4.8 (19)
  • Return Claim MadeYes (1) · No (18)
  • Customer Service
    4.8 (19)
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FIVE STARS ARE NOT ENOUGH

published

Every aspect of the service was of a very high standard from purchase to delivery.
The best experience i've had with an online purchase and the technical advice helped with the diy installation

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale NSW
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Wendy B

Wendy BSydney, NSW

  • 2 reviews

Fantastic showroom

published

The Brookvale showroom well set out and visually very impressive.
The salesman who dealt with us was excellent, very knowledgeable and very willing to assist.
The great service included fantastic next day delivery service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale NSW
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Lana

LanaSydney, NSW

  • 12 reviews
  • 3 likes

Great service and wide range of appliances to suit all your needs.

published

I appreciated the knowledgeable staff and the end-to-end service from order to delivery and installation. I was kept informed throughout the process with accurate timeframes of delivery and installation which meant I didn't have to sit by the phone. The guys who delivered the appliances and tradespeople who installed them were excellent too.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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GPK_Oz

GPK_OzSydney, NSW

  • 2 reviews

Great service and support

published

Bought a bunch of stuff for a renovation and didn't install for some time. Despite this, Winnings supported me in trading a product I wasn't happy with - no questions asked. Fantastic service and support and deliveries are always efficient.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationBrookvale, NSW
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Kris

KrisSydney, NSW

  • 2 reviews

Loved shopping at Winnings

published

Loved the showroom, Kerriann was terrific. Can’t find service like this anywhere. Especially loved the online ‘project’ we had created for us, And loved the monthly specials valuable each month.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Jo A

Jo ASydney, NSW

Amazing Service

published

Fiona M at Winnings Brookvale is knowledgeable, efficient, courteous, problem solves calmly & effectively for our new build. Our order was warehoused free for months then 5 or 6 different deliveries occurred as the builder ordered. I rate Winnings highly.

Customer Service
Product Quality
Return Claim MadeNo
Tracey F.

Tracey F.Sydney, NSW

Everything you need. Great service

published

Great deals. Expert staff.had everything I needed. Sue at Brookvale is an ex chef and so knowledgeable with cookers. She went out of her way to help.great store displays and deals

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Tara Jane De Berg

Tara Jane De BergSydney, NSW

  • 2 reviews

Client service - amazing

published

Service from Kerriann was 5 stars. She remember me from months ago and could not of ask more from a representative from a customer service point of view. Kept me updated on price, availability and install. Brilliant

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale NSW
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Fantastic

published

Great service from the start to the end. Staff were helpful, friendly and very knowledgable. The delivery was on time and the delivery team were great. I would definitely recommend Winning Appliances Brookvale.

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Paul

PaulSydney, NSW

  • 2 reviews

So easy.

published

The info was online, the fridge was in store to view, in stock to deliver and the price was, again, right. The delivery was good and the Fisher & Paykel 442 litre fridge is working well. It's a pleasant change to deal with a business that does the right thing at the right price.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinnings Appliances, Brookvale, NSW.
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Teresa

Teresa

  • 4 reviews
  • 4 likes

Helpful staff, especially appliance installer

published

We knew which tumble drier we wanted and Bijan was able to confirm we'd made the right choice. The installer was extremely respectful of our property and courteous - did the job swiftly but professionally - we were very impressed.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Happy Customer

Happy CustomerSydney, NSW

Great Personal Service... I loved it

published

After buying previous appliances on line I called into Winning Showrooms and was thrilled with the personal service I received. Not only well informed but worked miracles to get my appliance delivered to coincide with my move to my new apartment. The delivery guys kept me updated on the expected time of their arrival and really spent time to make sure that the appliance were installed correctly. I can highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Tip Top Tipples

Tip Top TipplesSydney, NSW

  • 2 reviews

Impeccable service.

published

Impeccable service. Even with an annoying request from me to change the colour of my fridge (once it had been delivered and taken out of box) No bother at all. Outstanding. They could have charged ridiculous money but they didn't - just reasonable delivery costs. And then the delivery man (Adam) just smiled all the way.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale, NSW
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Pat

PatSydney, NSW

Great Service

published

Could not fault Clay at the Winnings Brookvale store with all his help on our decisions and needs. Items were delivered promptly. Certainly would go back to this store again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
See all answers

Excellent service from beginning to end

published

From the showroom, sales staff , customer service to delivery - everything was professional, very helpful and on time
I will be recommending Winnings to family and friends Thankyou for the great service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
See all answers
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Fantastic holidays

Fantastic holidaysSydney, NSW

  • 3 reviews

Winnings. Great Company to deal with

published

From walking into shop good service, delivery and installation went smoothly
Salesman very helpful, knew his products and was easy to deal with. Delivery boys very good delivering and installing
Will always check prices at Winnings first

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Aussie

AussieSydney, NSW

Delivery was spot on!!

published

I ordered a refill bottle for my fridge & the delivery guys were amazing. They kept me informed by emailing & texting & they sent a text 30 mins prior! Perfect! Wish others did the same.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinnings Brookvale
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Speed, Service and Satisfaction

published

The Winning team were outstanding! Adam who delivered the new oven was amazing. Kept us up-to-speed on timing and was very helpful to remove the old (and very heavy) oven.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Will not buy from Winnings again

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOrchard Road, Brookvale
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2 comments
Winning Appliances
Customer ExperienceWinning Appliances

Hi Alexander,
I would like to investigate this situation. If you would please send your order details to customerexperience@winning.com.au we would like to look into this for you.

Invoice number S102734688 on 21/06/2018. You can call me on 0412948401.

Julie McKnight

Julie McKnightSydney, NSW

  • 3 reviews
  • 1 like

Electrolux Fridge/Freezer, Miele dishwasher, Panasonic Microwave, Franke mixer tap

published

Our family has purchased several items over the last few years from Winnings Brookvale. Best service ever, and they take away your old products and nothing is a hassle to the staff. They have great product knowledge and I love their care and attention to their customers. Thanks again. The McKnight Family

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinnings Brookvale
See all answers
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