FIVE STARS ARE NOT ENOUGH
Every aspect of the service was of a very high standard from purchase to delivery.
The best experience i've had with an online purchase and the technical advice helped with the diy installation
The Brookvale showroom well set out and visually very impressive.
The salesman who dealt with us was excellent, very knowledgeable and very willing to assist.
The great service included fantastic next day delivery service.
Great service and wide range of appliances to suit all your needs.
I appreciated the knowledgeable staff and the end-to-end service from order to delivery and installation. I was kept informed throughout the process with accurate timeframes of delivery and installation which meant I didn't have to sit by the phone. The guys who delivered the appliances and tradespeople who installed them were excellent too.
Great service and support
Bought a bunch of stuff for a renovation and didn't install for some time. Despite this, Winnings supported me in trading a product I wasn't happy with - no questions asked. Fantastic service and support and deliveries are always efficient.
Loved shopping at Winnings
Loved the showroom, Kerriann was terrific. Can’t find service like this anywhere. Especially loved the online ‘project’ we had created for us, And loved the monthly specials valuable each month.
Fiona M at Winnings Brookvale is knowledgeable, efficient, courteous, problem solves calmly & effectively for our new build. Our order was warehoused free for months then 5 or 6 different deliveries occurred as the builder ordered. I rate Winnings highly.
Everything you need. Great service
Great deals. Expert staff.had everything I needed. Sue at Brookvale is an ex chef and so knowledgeable with cookers. She went out of her way to help.great store displays and deals
Client service - amazing
Service from Kerriann was 5 stars. She remember me from months ago and could not of ask more from a representative from a customer service point of view. Kept me updated on price, availability and install. Brilliant
Great service from the start to the end. Staff were helpful, friendly and very knowledgable. The delivery was on time and the delivery team were great. I would definitely recommend Winning Appliances Brookvale.
- NSW, Brookvale
- Verified customer
The info was online, the fridge was in store to view, in stock to deliver and the price was, again, right. The delivery was good and the Fisher & Paykel 442 litre fridge is working well. It's a pleasant change to deal with a business that does the right thing at the right price.
Helpful staff, especially appliance installer
We knew which tumble drier we wanted and Bijan was able to confirm we'd made the right choice. The installer was extremely respectful of our property and courteous - did the job swiftly but professionally - we were very impressed.
Great Personal Service... I loved it
After buying previous appliances on line I called into Winning Showrooms and was thrilled with the personal service I received. Not only well informed but worked miracles to get my appliance delivered to coincide with my move to my new apartment. The delivery guys kept me updated on the expected time of their arrival and really spent time to make sure that the appliance were installed correctly. I can highly recommend.
Impeccable service. Even with an annoying request from me to change the colour of my fridge (once it had been delivered and taken out of box) No bother at all. Outstanding. They could have charged ridiculous money but they didn't - just reasonable delivery costs. And then the delivery man (Adam) just smiled all the way.
Could not fault Clay at the Winnings Brookvale store with all his help on our decisions and needs. Items were delivered promptly. Certainly would go back to this store again.
Excellent service from beginning to end
From the showroom, sales staff , customer service to delivery - everything was professional, very helpful and on time
I will be recommending Winnings to family and friends Thankyou for the great service!
Winnings. Great Company to deal with
From walking into shop good service, delivery and installation went smoothly
Salesman very helpful, knew his products and was easy to deal with. Delivery boys very good delivering and installing
Will always check prices at Winnings first
Delivery was spot on!!
I ordered a refill bottle for my fridge & the delivery guys were amazing. They kept me informed by emailing & texting & they sent a text 30 mins prior! Perfect! Wish others did the same.
- NSW, Brookvale
- Verified customer
Speed, Service and Satisfaction
The Winning team were outstanding! Adam who delivered the new oven was amazing. Kept us up-to-speed on timing and was very helpful to remove the old (and very heavy) oven.
Will not buy from Winnings again
Kitchen cupboard was damaged during installation of two doors refrigerator by one Winnings representative - second delivery person remained in the delivery truck! Water filter for ice unit leaked and this did not become apparent for some days. Service person arrived and mentioned that filter unit was subject to recall as a batch of filters were defective, but he did not have a spare filter in truck. Filter was replaced some days later. Water was seen today seeping beneath kick board on cupboard adjacent to refrigerator. We discovered that filte...r connection to tap is now leaking after the filter was reconnected to the tap during the last Winnings service call. These water leaks have caused some cupboard damage. We have been Winnings customers for many years, but we shall look elsewhere in the future. Winnings seem to have lost the plot.
Electrolux Fridge/Freezer, Miele dishwasher, Panasonic Microwave, Franke mixer tap
Our family has purchased several items over the last few years from Winnings Brookvale. Best service ever, and they take away your old products and nothing is a hassle to the staff. They have great product knowledge and I love their care and attention to their customers. Thanks again. The McKnight Family
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