Will not buy from Winnings again
Kitchen cupboard was damaged during installation of two doors refrigerator by one Winnings representative - second delivery person remained in the delivery truck! Water filter for ice unit leaked and this did not become apparent for some days. Service person arrived and mentioned that filter unit was subject to recall as a batch of filters were defective, but he did not have a spare filter in truck. Filter was replaced some days later. Water was seen today seeping beneath kick board on cupboard adjacent to refrigerator. We discovered that filte...r connection to tap is now leaking after the filter was reconnected to the tap during the last Winnings service call. These water leaks have caused some cupboard damage. We have been Winnings customers for many years, but we shall look elsewhere in the future. Winnings seem to have lost the plot.
Electrolux Fridge/Freezer, Miele dishwasher, Panasonic Microwave, Franke mixer tap
Our family has purchased several items over the last few years from Winnings Brookvale. Best service ever, and they take away your old products and nothing is a hassle to the staff. They have great product knowledge and I love their care and attention to their customers. Thanks again. The McKnight Family
The land of voice mail
When you phone them, it always goes to voice mail. I tried to talk to their commercial division - called 4 times, ended on voice mail and didn't receive a call back. I eflt messages saing I had an urgent order but no one called. I gave up and spoke to Redfern retail. Always got voice mail but at least she called back. But then I needed the dishwasher delivered to an office during office hours 9am-5pm and they refused!! Apparently, that 8 hour window was just too difficult for them. So we cancelled the order, went to a small business/family owned appliance store and they sorted it for us within 10 minutes.
Knowledgeable about models
Voice mail permanently on, you wouldn't want to be in a hurry as you have to wait for call backs,
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