- NSW, Brookvale
The info was online, the fridge was in store to view, in stock to deliver and the price was, again, right. The delivery was good and the Fisher & Paykel 442 litre fridge is working well. It's a pleasant change to deal with a business that does the right thing at the right price.
Helpful staff, especially appliance installer
We knew which tumble drier we wanted and Bijan was able to confirm we'd made the right choice. The installer was extremely respectful of our property and courteous - did the job swiftly but professionally - we were very impressed.
Great Personal Service... I loved it
After buying previous appliances on line I called into Winning Showrooms and was thrilled with the personal service I received. Not only well informed but worked miracles to get my appliance delivered to coincide with my move to my new apartment. The delivery guys kept me updated on the expected time of their arrival and really spent time to make sure that the appliance were installed correctly. I can highly recommend.
Impeccable service. Even with an annoying request from me to change the colour of my fridge (once it had been delivered and taken out of box) No bother at all. Outstanding. They could have charged ridiculous money but they didn't - just reasonable delivery costs. And then the delivery man (Adam) just smiled all the way.
Could not fault Clay at the Winnings Brookvale store with all his help on our decisions and needs. Items were delivered promptly. Certainly would go back to this store again.
Excellent service from beginning to end
From the showroom, sales staff , customer service to delivery - everything was professional, very helpful and on time
I will be recommending Winnings to family and friends Thankyou for the great service!
Winnings. Great Company to deal with
From walking into shop good service, delivery and installation went smoothly
Salesman very helpful, knew his products and was easy to deal with. Delivery boys very good delivering and installing
Will always check prices at Winnings first
Delivery was spot on!!
I ordered a refill bottle for my fridge & the delivery guys were amazing. They kept me informed by emailing & texting & they sent a text 30 mins prior! Perfect! Wish others did the same.
- NSW, Brookvale
Speed, Service and Satisfaction
The Winning team were outstanding! Adam who delivered the new oven was amazing. Kept us up-to-speed on timing and was very helpful to remove the old (and very heavy) oven.
Will not buy from Winnings again
Kitchen cupboard was damaged during installation of two doors refrigerator by one Winnings representative - second delivery person remained in the delivery truck! Water filter for ice unit leaked and this did not become apparent for some days. Service person arrived and mentioned that filter unit was subject to recall as a batch of filters were defective, but he did not have a spare filter in truck. Filter was replaced some days later. Water was seen today seeping beneath kick board on cupboard adjacent to refrigerator. We discovered that filte...r connection to tap is now leaking after the filter was reconnected to the tap during the last Winnings service call. These water leaks have caused some cupboard damage. We have been Winnings customers for many years, but we shall look elsewhere in the future. Winnings seem to have lost the plot.
Electrolux Fridge/Freezer, Miele dishwasher, Panasonic Microwave, Franke mixer tap
Our family has purchased several items over the last few years from Winnings Brookvale. Best service ever, and they take away your old products and nothing is a hassle to the staff. They have great product knowledge and I love their care and attention to their customers. Thanks again. The McKnight Family
The land of voice mail
When you phone them, it always goes to voice mail. I tried to talk to their commercial division - called 4 times, ended on voice mail and didn't receive a call back. I eflt messages saing I had an urgent order but no one called. I gave up and spoke to Redfern retail. Always got voice mail but at least she called back. But then I needed the dishwasher delivered to an office during office hours 9am-5pm and they refused!! Apparently, that 8 hour window was just too difficult for them. So we cancelled the order, went to a small business/family owned appliance store and they sorted it for us within 10 minutes.
Knowledgeable about models
Voice mail permanently on, you wouldn't want to be in a hurry as you have to wait for call backs,
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