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Winning Appliances NSW, Brookvale

Winning Appliances NSW, Brookvale

4.7 from 37 reviews · View Statistics
Listing monitored by Winning Appliances

Reviews

4.7
37 reviews
  • Product Quality
    3.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    1.0 (1)
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Julie92
Julie92Sydney, NSW
  • 7 reviews
  • 4 likes

Terrible after sales service

published

Contacted the store by phone and also called in in person. Sales person offered excellent assistance and would constantly call to follow up. Pushing for a purchase, then as soon as payment was made, they went MIA... total radio silence. Multiple emails and phones were not returned, calls went straight to voice mail. Basically I have been ghosted.l!! All I want is a copy of the receipt and confirmation of delivery date. Can’t be that hard??

Incentivised Review No
Winning Appliances
Customer ExperienceWinning Appliances

Good morning Julie, thank you for your feedback and for bringing this to our attention.
If you can email us at customerexperience@winning.com.au with your order number I will be able to look into this as soon as possible for you.

Julie92
Julie92

All sorted. After almost 5 weeks of no reply and response, it had to take a negative review on public forum to get some action.

Alexander Craig M.
Alexander Craig M.Sydney, NSW
  • 2 reviews

Will not buy from Winnings again

published
Product Quality
Customer Service
Winning Appliances
Customer ExperienceWinning Appliances

Hi Alexander,
I would like to investigate this situation. If you would please send your order details to customerexperience@winning.com.au we would like to look into this for you.

Invoice number S102734688 on 21/06/2018. You can call me on 0412948401.

See all Winning Appliances reviews

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Winning Appliances NSW, Brookvale

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