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Winning Appliances NSW, Narellan

Winning Appliances NSW, Narellan

4.9 from 35 reviews · View Statistics
See the Best Appliance Retailers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Winning Appliances

Reviews

4.9
35 reviews
5
(34)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    5.0 (27)
  • Return Claim MadeYes (0) · No (32)
  • Customer Service
    5.0 (30)
Previous
Next

Good customer service

published

Good advice and friendly service. Price matching and home delivery options are great too. I have confidence shopping with them

Product Quality
5/5
Customer Service
5/5
Barbara
BarbaraIllawarra, NSW

Excellent service

published

The staff at every stage of the process were helpful, efficient and flexible. This was especially important at this time due to changing plans caused by Covid lockdowns. I could not be more impressed.

Incentivised Review No
Leon Ward
Leon Ward
  • 2 reviews
  • 2 likes

Cannot get better customer service

published

I use Winning Appliances Narellan through my business and personally on a nearly weekly basis. Paul Lamesa is a consummate professional. He is courteous, polite and prompt in all of our interactions, often dealing with demanding timelines to achieve.
In an industry based on customer service, he truly is among the best.

Rod & Tyler in the delivery team are excellent also.

Product Quality
5/5
Customer Service
5/5
Jenny M.
Jenny M.Sydney, NSW

Great customer service

published

Great customer service and a great range of products. Staff go above and beyond to help. I am very satisfied with my purchases and will shop there again.

Product Quality
5/5
Customer Service
5/5
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Amazing service, great prices and taking the confusion out of appliance shopping.

published

Great team at the narellan store in particular Summer, she is extremely helpful and a lovely person to deal with.

Product Quality
5/5
Customer Service
5/5

Great service

published

Purchased a washing machine on Thursday, got delivered on Friday. Sales team were very helpful, no nonsense sales pitches. Delivery guys were super helpful. Can’t ask for anything more. Will definitely deal with them again.

Customer Service
5/5
Incentivised Review No
Barry W.
Barry W.Sydney, NSW

Expert advice and a great range

published

Staff were very helpful and took the time to understand our needs. The store had a great range displayed in realistic scenarios to e able us to gain an understanding of how the items would look in our kitchen.
The delivery staff were also very friendly and pleasant.

Customer Service
5/5
Incentivised Review No
yasi
yasi
  • 3 reviews

Please don't go with these guys... horrible customer service and response

published

I had to deal with Samar Peters, one of the sale person in Narellan branch. I can't explain the pain i got by dealing with this lady. she doens't respond to emails, no response to calls... i have follow up with her for 3 months to get my order and guess what i am still waiting for my order. No point to raise the issue with Branch manager as to me they seems like family business who look after each other instead of looking after the customer.

Incentivised Review No
Return Claim MadeNo
Winning Appliances
Customer ExperienceWinning Appliances

Yasi, I'm so sorry for your experience. I work for the customer service section and would love to be able to discuss the matter with you further, can you please provide me with your order/invoice number.
Looking forward to hearing from you soon.

MaddisonJ
MaddisonJSydney, NSW
  • 2 reviews

Great service

published

Service was above expectations from the man in the stores fantastic customer service and product knowledge to the two men who delivered the fridge and their equally outstanding customer service.

Product Quality
5/5
Customer Service
5/5
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Jill Keyte
Jill Keyte
  • 2 reviews

Great service

published

I purchased a number of appliances and am very happy with them all. The knowledge of the sales personnel was excellent.

Product Quality
5/5
Customer Service
5/5
theparlourroom
theparlourroomSydney, NSW
  • 5 reviews
  • 2 likes

Fantastic sales staff and service

published

Sales staff are incredibly knowledgeable and helpful. Great contact from beginning to delivery. Excellent range of products, and answered all of our questions. Couldn’t be happier.

Product Quality
5/5
Customer Service
5/5
Bosch Dishwasher
Bosch DishwasherSydney, NSW

Excellent brand dishwasher

published

Sales person had extensive knowledge of the product we purchased and understood our request that the Bosch dishwasher was made in Germany. Match another retailers price, delivered for free, took away failed old Bosch unit which we had for 10 years. Bosch, made in Germany, is a quality product and for the 10 years it performed without fault which is why we purchased another Bosch.

Product Quality
5/5
Customer Service
5/5
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michelle b.
michelle b.Sydney Surrounds, NSW

Excellent customer service.

published
Product Quality
5/5
Customer Service
5/5

great service

published

the service we received from Ranee at Winnings was a very quick service, delivery and removal of the old appliance

Product Quality
5/5
Customer Service
5/5
Tracy Roper
Tracy RoperSydney, NSW

Amazing service

published

The staff at the Narellan store were fantastic to deal with. They offered the best price by far. Delivery was also very efficient. When I had an issue with my oven and the staff immediately sent out a new replacement the following day.
I cannot recommend Winning Appliances Narellan enough. I will definately shop there again.

Product Quality
5/5
Customer Service
5/5
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