Good customer service
Good advice and friendly service. Price matching and home delivery options are great too. I have confidence shopping with them
The staff at every stage of the process were helpful, efficient and flexible. This was especially important at this time due to changing plans caused by Covid lockdowns. I could not be more impressed.
Cannot get better customer service
I use Winning Appliances Narellan through my business and personally on a nearly weekly basis. Paul Lamesa is a consummate professional. He is courteous, polite and prompt in all of our interactions, often dealing with demanding timelines to achieve.
In an industry based on customer service, he truly is among the best.
Rod & Tyler in the delivery team are excellent also.
Great customer service
Great customer service and a great range of products. Staff go above and beyond to help. I am very satisfied with my purchases and will shop there again.
Amazing service, great prices and taking the confusion out of appliance shopping.
Great team at the narellan store in particular Summer, she is extremely helpful and a lovely person to deal with.
Purchased a washing machine on Thursday, got delivered on Friday. Sales team were very helpful, no nonsense sales pitches. Delivery guys were super helpful. Can’t ask for anything more. Will definitely deal with them again.
Expert advice and a great range
Staff were very helpful and took the time to understand our needs. The store had a great range displayed in realistic scenarios to e able us to gain an understanding of how the items would look in our kitchen.
The delivery staff were also very friendly and pleasant.
Please don't go with these guys... horrible customer service and response
I had to deal with Samar Peters, one of the sale person in Narellan branch. I can't explain the pain i got by dealing with this lady. she doens't respond to emails, no response to calls... i have follow up with her for 3 months to get my order and guess what i am still waiting for my order. No point to raise the issue with Branch manager as to me they seems like family business who look after each other instead of looking after the customer.
Service was above expectations from the man in the stores fantastic customer service and product knowledge to the two men who delivered the fridge and their equally outstanding customer service.
I purchased a number of appliances and am very happy with them all. The knowledge of the sales personnel was excellent.
Fantastic sales staff and service
Sales staff are incredibly knowledgeable and helpful. Great contact from beginning to delivery. Excellent range of products, and answered all of our questions. Couldn’t be happier.
Excellent brand dishwasher
Sales person had extensive knowledge of the product we purchased and understood our request that the Bosch dishwasher was made in Germany. Match another retailers price, delivered for free, took away failed old Bosch unit which we had for 10 years. Bosch, made in Germany, is a quality product and for the 10 years it performed without fault which is why we purchased another Bosch.
Excellent customer service.
We were referred to winning appliances Narellan by our kitchen builder. He said that they were very reliable and he trusted them to deliver. We approached the team at winning Narellan and we found them all to be nothing less than very helpful, very patient and very eager to satisfy our wishes and expectations. Paul Lamesa was fantastic. He was the person who managed our needs. Although there were difficulties in supply of some of the appliances due to COVID, Paul did not stop looking so we could have a kitchen by Christmas. His frequent follow ...up communication gave us great confidence that the appliances would be delivered and our kitchen would be in by Christmas. We did go to others like Harvey Norman, and Good Guys, but they did not show genuine interest in our project or us, like Paul and the team at winning Narellan did... tight from the start. We did get prices from the other stores and the winning team were more than happy to match, or better if they could. We are so happy that we picked winning appliances Narellan.
the service we received from Ranee at Winnings was a very quick service, delivery and removal of the old appliance
The staff at the Narellan store were fantastic to deal with. They offered the best price by far. Delivery was also very efficient. When I had an issue with my oven and the staff immediately sent out a new replacement the following day.
I cannot recommend Winning Appliances Narellan enough. I will definately shop there again.
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