Can not fault Winning Appliances. Product knowledge and after sales service is second to none. Staff are very helpful and an excellent showroom offering something for everyone.
Resolve issues promptly and with out any hassle.
- Verified customer
Brilliant service every time
We have needed to purchase white goods on 6 occasions for a range of projects in recent months. Each time Winnings staff have been very helpful in helping us sort out the appliance that suits the need and match the best price available. In one instance we were able to find an appliance on the Home Clearance website that matched a need at 50% of the price!
Overnight delivery on several occasions was amazing and the delivery guys are always helpful and careful moving large items in and out of the house.
Great to have a shop in Newcastle where we can talk with a person and look at the appliances.
Knowledge of staff - fantastic
The staff at Winnings Newcastle were fantastic - really knew there products and took time to answer all questions and showed several options. Couldn't fault the service, product and delivery! I never felt pressured and would highly recommend to anyone looking for new appliances
I like the people and their knowledge, very helpful and dedicated
I like the people in the showroom, their knowledge of the products, I found them very helpful and dedicated caring about the client questions about the different brands of appliances, to help choosing the right product to their liking and to their budget, explaining quite well the difference between the products, what is better what is not so. I like it
Purchase of Miele Dishwasher
From the first contact with Winning Appliances staff to the delivery & removal of old appliance was excellent. Could not fault any contact and assistance from Winning Appliances. Would recommend Winning Appliances
- Verified customer
Always come back here, I'm a Newcastle resident for 15 years.
I have bought numerous appliances from Winnings over the last ten years.
The showroom is well stocked and the staff have been there for long enough to be very experienced.
I never felt pressured into a sale and I would often go home to think about it and then process the order online. The web site is great and the guy who did the delivery very proficient.
I can't really think of any bad things to report. I always find the prices as cheap as or cheaper than elsewhere.
Service second to none
We purchased a refrigerator & washing machine, from the time we met Lynda who helped us to choose our items to the two gentlemen who delivered the goods the service we received was amazing, constantly informing us of arrival date & time right down to a message & phone call 30 minutes before delivery, everyone was so helpful, cheerful & polite, we could not recommend them highly enough
Brilliant service, excellent product knowledge
Melinda at Newcastle was excellent. Informed about her products and very helpful. Price was suprisingly competitive particularly given the service and great showroom to actually view products.
Delivery was going to be a problem when cabinet maker gave us short notice of installation and one product had limited availability. Melinda kindly sorted it and the delivery to a rural area was exactly on time.
Would recommend and use Winnings Appliances again.
Exceptional customer service
Always exceptional customer service. Would highly recommend this company, they are a pleasure to deal with. Special thanks to Rod Love and Karen Cooper for all you help with selecting products for our clients.
Prompt and professional
Very professional service over all departments would fully recommend to anyone interested in appliances. Through visiting the show room then following up with a phone order to the prompt delivery of my appliance nothing was a hassle.
- Verified customer
Newcastle Winning Appliances - Best service, Advice, Price and outstanding After Sales Service
I have been fortunate enough to have had a few dealings now with Winnings Appliances in Newcastle. Initially I sought advice and changed my mind about various kitchen appliances we were purchasing for a big kitchen reno a couple years ago. We ordered our products they fit it with our builder and delivered free as arranged. All products were best price better than Harvey Norman and other retailers. Went back and bought a Fisher Paykel 10kg top load washer. Persevered with it when I decided I was over getting clothes coming out of machine dirtier...than when they went in I decided to buy a new machine. I first rang F&P - my machine was 2 months out of warranty, out of goodwill they sent me descaler for my lemon machine. I wanted F&P to realise I had an inferior product to what they previously produced. They really didnt seem to care and were going to get back to me after i sent photos of evidence of damage done to my washing but they never did. I then rang Winnings to get advice about a new machine, telling them I was so unhappy with my F& P, I was astounded when they told me they would go to bat for me with F&P, i find retailers dont want to know you after purchase made and certainly if product warranty lapses. I was absolutely amazed at the incredible service and offer I got to rectify my immense dissatisfation with my lemon machine. Within a few days a resolution was negotiated with F&P achieved by Winnings on my behalf . The lemon machine is gone and I am happy with a new Siemans Front loader. BEST after sales ever. I wont buy appliances anywhere else. Winnings have shown me they stand behind their products and follow through with after sales service to the highest level. Massive thanks to Michele and Dan at Newcastle and David from Head Office. They gave me great service and constant communication. I am one very happy customer. Buying my next Fridge Ice maker from Winnings. I highly recommend Winning Appliances Newcastle to everyone.
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