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Reviews

(36)
(0)
(0)
(0)
(1)
  • Product Quality
    5.0 (33)
  • Return Claim MadeYes (0) · No (35)
  • Customer Service
    4.9 (36)
David

DavidSouth East Queensland, QLD

Range, Quality, Price and Service Superb!

published

Paula and I were in the market for a Rangehood, Dishwasher and a Kitchen Sink for our new home under construction. Jaryd's (Fortitude Valley Store) knowledge of all the products was extensive and reassuring. After final payment for the products was made, Winning Appliances stored our goods until we were ready for delivery - and even then, only a two day wait for delivery! Highly recommend Winning Appliances for their range, product quality, price and 'after-sales' service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFortitude Valley, QLD.
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We love our new fridge

published

The Mitsubishi Fridge that we bought has been really good, we love the design and the way it works. Thanks to the salesperson at Winning Appliances who took us through its features - we wouldn't have known how good it was without her help.

Return Claim MadeNo
Store LocationIndooroopillu

Great appliances and great service

published

Professional sales service and competitive pricing. Well done Winning Appliances! Will definitely shop with you again! We stuck with SMEG and so far, no complaints. Staff were knowledgeable and friendly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooroopilly QLD
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Peter

PeterSouth East Queensland, QLD

Appliance Shopping Winner

published

Great place to view appliances actually operating with a fairly wide cross section of those available.
Staff product knowledge is very good and very helpful with our queries and our needs.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooroopilly
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John H

John HSouth East Queensland, QLD

  • 2 reviews

Replacing a fridge (bought online & which was below expectations) with a better product. No charge.

published

I bought a fridge online but on arrival found it had a cheaper look and quality than expected, e.g. cheap, brittle plastic door shelves that might easily break amongst other things. I asked if I could return & replace it with another (more expensive) fridge (different brand & which I had since inspected in person). No problem, no charge [other than the difference in price) and service with a smile. Well done Winnings! I have since bought three further kitchen appliances from Winnings, primarily due to their excellent service. I also highly recommend the new fridge I bought, a Mitsubishi Electric 508L Top Mount Fridge MR-508EK-ST-A for $1,207.

Customer Service
Product Quality
Store LocationWinning Appliances, Fortitude Valley, Brisbane

Washing Machine Purchase

published

Went to this store after doing online research. Found the price comparable to other businesses more online based. Was pleasantly surprised by showroom and helpfulness of staff. Would purchase from there again.

Customer Service
Product Quality
Return Claim MadeNo

APPALLING delivery service

published

Got email to say item would be delivered between 6.30 and 9.30am. Nothing arrived. By 11.30 was advised (after I had to call) was told another 2/3 deliveries before mine??? More calls and finally the driver said he would be there in 5 mins.(the time is now 2.10pm). Still waiting - NOTHING, it's now 3.20pm. ABSOLUTELY UNACCEPTABLE. Never ever use them again

Customer Service
Return Claim MadeNo
Store LocationIndooroopilly
6 comments
Michael
Michael

It's ARRIVED - 3.40pm

Winning Appliances
Customer ExperienceWinning Appliances

Hi Michael,
Sorry to hear that this has happened, but please send us an email with your invoice and contact details through to customerexperience@winning.com.au so we can take a look into this matter further

Michael
Michael

Done, thanks

Deb

DebSouth East Queensland, QLD

  • 2 reviews

The Best store for all appliances

published

From the Showroom to the product knowledge of staff - the exceptional customer service of all staff including the delivery and installation guys are a rare find these days. Thank you Winning Appliances Indooroopilly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinning Appliances Indooroopilly, Qld
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A relaxed purchase experience

published

I was very impressed with the range of products and the professional salespeople. There was never any pressure to buy. My product was delivered on time and no problem with my special instructions for delivery. I will definitely consider Winnings for my next appliance purchase.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooroopilly
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TinaB

TinaB

  • 4 reviews

Excellent service and follow up

published

Professional staff and excellent communication, Very helpful delivery staff. The prices were competitive and the sales staff knew their product and followed up every query. I am very happy with the service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooropilly
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MarkandLynn

MarkandLynnAU

  • 6 reviews
  • 1 like

Best experience in 60 years as a consumer.

published

The price....perfect.
The showroom...perfect.
The salesman.. perfect.
The respect for customer .perfect.
The delivery...perfect.
At a time when we see retail producing examples of predatory behaviour towards their customers, it was genuinely refreshing to make a major appliance purchase from Winnings. Best experience in 60 years as a consumer.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndoorapilly
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Brenda

BrendaSouth East Queensland, QLD

Fabulous Service from Winning Appliances Fortitude Valley

published

Needed to buy 2 new rangehoods, one for us and one for our neighbour. Looked online and Winning Appliances was competitive. I contacted them to ask some questions and the price quoted was even better than advertised. The customer service and sales officers could not have been more helpful. The delivery happened as advised, the communication about the delivery was brilliant. The delivery guys were lovely. We will definitely shop there again. Well done Winning Appliances.

Customer Service
Return Claim MadeNo
Store LocationFortitude Valley
Aly

AlySouth East Queensland, QLD

  • 2 reviews

Such a good company to deal with.

published

Really good email and phone communication around changes in dates of delivery and installation.
Payments and accounts got a bit complicated because I had credit in the system from a previous purchase, and it was managed and resolved promptly and well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFortitude Valley
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David Prior

David PriorSouth East Queensland, QLD

  • 2 reviews

Great experience

published

Sales person was knowledgeable and believable. Delivery and installation team was efficient and professional. Really great experience from start to end. I would recommend Winning Appliances to anyone looking to buy new gear.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinning Appliances Indooroopilly
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Dragonlady

Dragonlady

  • 2 reviews

Want great customer service?

published

I searched for a particular brand, size and configuration of kitchen sink locally and online. Winning Appliances came up with the best price AND free delivery even though we don't live in the city. From past experience with previous orders of products from other companies, I braced for the downside. Right from the first phone call, I was treated as though I mattered, phone calls and emails arrived promptly as promised and so did the delivery. Cannot fault them in any regard. Brilliant!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooroopilly, Queensland
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Lisa

LisaSouth East Queensland, QLD

  • 2 reviews

Fabulous Service and Products

published

Our bar fridges broke down just before Xmas. Steve from the Fortitude Valley store assisted in sourcing our products and ensured we got the fridges before Xmas. His knowledge of stock was excellent and his follow up fabulous. The service received from start to finish of this process was excellent. We have purchased other products from Winning Appliances and the experience is always the same. Thank You.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinning Appliances, Fortitude Valley
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Rachel

Rachel

  • 2 reviews

Very good service and value

published

Very happy with my purchase! Stock was Quickly delivered and the service was very good. I definitely Recommend Winning Appliances. They were cheaper than the other stores that I looked at too.

Customer Service
Product Quality
Store LocationWinning appliances Indooroopilly
Not Good

Not GoodSouth East Queensland, QLD

  • 2 reviews

Best Appliances & Customer Service

published

I wanted to meet the fridge face to face, and other places could not offer this or the customer service & delivery to my area. A flawless transaction from the first call, to viewing, purchase & delivery. 100% recommend, & will be back when looking for another appliance.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooroopilly
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The Chookhouse

The ChookhouseSouth East Queensland, QLD

  • 2 reviews

Super Friendly, super knowledgeable, super service.

published

The title of my review says it all. All staff - yes ALL staff were extremely great to deal with at the Indooroopilly Store. From initial enquiry right through to delivery. I will be going back for the next stage of our reno - the entertainment area. Thanks especially to Darelle for helping us achieve our dream kitchen. Cooking demo is a must. Learnt so much. Our delivery guys were fantastic and did their job with a healthy sense of fun and efficiency. I looked into products and the stores to buy them from for 2+ years and Winning Appliances were by far the best on price and service. I don't have 1 single complaint or issue with this whole transaction.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIndooroopilly QLD
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cathy

cathySouth East Queensland, QLD

excellent customer service

published

We were upgrading appliances for our renovation. The customer service was brilliant, their product knowledge was exactly what i would have expected. It was easy to choose 1 particular brand once all our questions were answered.

Customer Service
Return Claim MadeNo
Store LocationIndooroopilly & Fortitude Valley
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