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Wireless1 Online Store

Wireless1 Online Store (page 2 of 4)

3.4 from 70 reviews

See the Best Online Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
38
4 star
4
3 star
0
2 star
4
1 star
24

Quick, slick and helpful. I knew what I wanted, their price was very good and despatched the same da

published

I had a few problems setting up the the Asus Lyra 2200 full home wi-Fi, the manufacturers tech department was of no use, so back to Wireless 1. Ash e-mailed instructions which helped in resolving the set up.
The Lyra works well, full and strong signal from garage to the back of the 2 storey house. It would be nice if the module illumination level could be toned down, and they do get quite warm.
The Lyra has certainly provided the solution for this rather long, 2 storey home.


Great mouse

published

Their eBay store is well layed out and easy to navigate. Although the product is of a high standard, it did not arrive on time. I ordered express and the product did not arrive. All and all a great product.


Darren B

Darren BMelbourne

  • 12 reviews

Amazing customer service and great prices

published

ordered a few things off wireless1 and their prices are fantastic. Had a warranty issue and it was no hassle or issue for them to send out a replacement. Great prices, prompt email replies, couldn’t ask for anything more. Highly recommended

Quick shipping

published

I ordered a pair of beats studio 3s and they came next day with express shipping which only costed 18 dollars. Great service!!!


Michael B

Michael BSydney, NSW

  • 2 reviews
  • 3 likes

delivered very quickly and as described

published

Easy navigation in store, good range, best price, quick delivery. Free delivery. Great online shop. Would recommend highly to others.


1955bichvan2009

1955bichvan2009Perth, WA

  • 4 reviews
  • 4 likes

this shop is good to do bussiness

published

I had misunderstood when was communicated with them before .I am sorry about that
The shop was tried to solve the problem to me and now that matters was solved, i am very happy.thanks a lot


good shop online

published

I had misunderstand the way shop solved my purchase before. Now everything was solve, I am very happy
I will to do business with this shop more and more in future. Thanks


Excellent Product Price and Punctuality.

published

Purchased Sandisk Extreme PRO microSDHC UHI-1 Card 32GB excellent price, delivered on time, arrived in manufacturers sealed package and securely wrapped and shipped by Wireless 1. Thank You wtrofoz.


Carl

CarlPerth

Poor after sales service

published

Purchased gaming headphones online. The microphone didn't generate enough volume to be heard by other players online without me having to yell. I contacted Wireless1 saying I wanted to return the headset and buy a better set as these weren't good enough. They tried to push me to return the itme to Logitech instead to see if they were faulty and if they weren't I was required to pay a 15% restocking fee. This is contrary to Australian consumer law. I appealed to Paypal who agreed and forced them to accept the return and refund me.

Wouldn't ever recommend wireless1 to anyone.

Great customer support

published

Ordered the wrong item, contacted them and they happily refunded and allowed me to order the correct item. All done easily and online.


Malkie

MalkieSydney, NSW

  • 5 reviews
  • 1 like
  • Verified customer

Unhelpful rude etc etc

published

Same story as all the genuine feedback. Purchased netgear router, wifi worked but not internet connection. Sales person [name removed] didn't read emails, rudely stated you need internet for it to work! I had carefully explained that the old modem worked perfectly on same cords and filter, the worst thing was the lack of any backup, after they sold it. Phone the netgear number and have a 20 mins call then get a case number! I eventually phoned the Australian number and they gave me an international number, that was permanently busy/engaged? ebay policy is seller pays for return of faulty products.


Highly recommend

published

Confirmation promptly for the order.
Very fast delivery. Product received after 2 days with Australia Post.
Product was wrapped nicely, in good condition and as new as expected.
Will buy again for sure.


manni

manni

  • 3 reviews
  • 8 likes
  • Verified customer

Customer service

published

Very bad after sales customer service, i wanted to return an item, and they told me apart from paying for postage, which is understandable, they also wanted to charge me 15% re packing fee!! Which in this case was around $30
Therefore i kept the item cause it was not worth for me returning it. They said that's their policy.
Very disappointed, never again from Wireless 1, even if they are cheaper than others, pay a bit extra but you get the service regardless.


So happy to get great service

published

Just about to go overseas and decided at the last minute to download movies so the kids could watch movies on their ipads but they don't have enough memory. Found the Sandisk 64GB Ixpand flash drive on iwireless site but have only 4 days to departure. I ordered 7am Monday morning and I live in Western NSW was not hopeful but I received it Tuesday at 10:34 am! I phoned IWireless when I put the order in yesterday and asked them to expedite it. The man on the phone told me as I had already paid for express post I would get it the next day but I didn't believe him. Thank you Iwireless for the great service, I will definitely use you again.


Adam22

Adam22AU

  • 2 reviews

Good experience after reading negative reviews

published
Luke O

Luke OSydney

  • 2 reviews

Very Happy, They've had Good Prices Every time I've Checked and the Order was a Breeze

published

I've seen pretty decent deals from these guys periodically, they often top the static ice list I always consult before buying. Plus it seems like they've got free shipping on their items a good portion of the time, so I decided to finally actually pick something up. Process was painless & easy, shipping was free in this case and no damage sustained in transit. Email communication was good, overall very happy.


Excellent customer service and response time.

published

BAD CUSTOMER SERVICE

published

I bought headphones. I purchased them online, so I had no chance to check them. After checking them I found that the sound is a very bad quality. I went to the shop to exchange them for a better model. They decided, that the headphones were not faulty. So, when I exchange for another item, I was charged aditional 15 % because the box was open. There was no information online about that policy. How could I check the phones online?


Richard

Richardsydney

  • 6 reviews
  • 3 likes

Can recommend- Good enough for me to consider purchasing from them again

published

Have purchased 2 routers from them. The first was a number of years ago and they offered the best / cheapest price for the router I wanted. That lasted for a number of years before it started to act up.

So late last year I shopped around again and was about to purchase from Kogan when I recalled Wireless1, and once again they had a better price for the router I was after. But this time the router came in faulty. After speaking the manufacture and getting reference # I called Wireless1. Wireless1's customer services was not the best but after a couple of calls got the okay to send my faulty router back to them for a replacement unit. That happened without a problem. So overall I was content with Wireless1.


pat comerford

pat comerford

  • 2 reviews
  • 1 like

Efficient service

published

Ordered a TP-Link Archer D7 modem router from wireless 1 using Pay Pal. Transaction completed with minimum fuss first thing on Monday morning. Unit was delivered by Australia Post Thursday afternoon. Excellent service competitive price and how internet purchases should be.


Page 2 of 4

Questions & Answers

nolamnms

nolamnmsasked

I bought a D-Link DSL-2890AL Dual Band AX1750 Cloud Modem Router and in Hot Offers it says if you buy one of these you can receive an AC USB Adapter What do I do to claim it?

1 answer
homealone
homealone

Go to dlink website and claim from "promotion" tab.


Get an answer from our members and Wireless1 representatives

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