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YasSydney
- 3 reviews
- 3 likes
Material harsh and scratchy!
I have a 3 seasons woolbabe bag and have found it to be great, so with the recent drop in temperature in Sydney I decided to invest in a duvet bag. I received it yesterday and am so unhappy with it. The outer wool/cotton material is very rough and scratchy, I gave it a wash in wool mix to see if it would soften up and no joy. The 3 seasons outer is lovely and soft and was never scratchy (even when I first got it), so no idea why this one is so terrible. The quilt lining inside also feels like it is made from cheap, rough cotton. Really disappointed that such an expensive product feels so cheap and nasty.
Cheap, rough wool outer material
2 comments
Woolbabe stands by the high quality of our sleeping bags. One recent batch was very slightly different & this has been addressed with our production & all enw stock is back to being perfect. If the re... Read more
viewer contacts us directly we would of course replace the sleeping bag with one from the new batch. We have excellent customer service & will happily resolve any customer service questions without fail. It's always best if customers contact the manufacturer or retailer directly if they are not happy so we can ensure you are absolutely happy with your woolbabe like thousands of other customers are!!!Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Gloria Linasked
Hello, how are you? My name is Gloria Lin live in Melbourne.
I have a problem here with one of your product I bought in one of the exhibition in Melbourne Exhibition Center next Casino early 2019. Because I like the idea of your products which has temperature regulating baby sleeping suit , that idea inspired me to buy a few other products from your stand. Like, Baby Ring Sling Little Sailors, Medical Grade Hypoallergenic Toddler Pillow, some Muslin Wraps. Feels very good with pillow, wraps and sling. But, with the sleeping suit, after my daughter use this suit to her new born daughter, we found the one we bought is wrongly package inside, the package inside is different from what it says on description board. The original designed suit is Reverse Zipper , but inside product is buttons at the bottom. It really not what I was looking for. We need the suit with zipper , it is more easier to change diaper than the buttons, we really like the one with zipper.
We do not understand why you are doing this kind of mistake, the way you cheat your customer is very wrong. Hope you can solve this problem for me. My granddaughter is 4 months old now, dont know what you are going to do with this, but, hope you can solve this problem for me ASAP, or please tell me which way is the fastest and better way to solve it. Thanks very much, my contact email is gloria8168@gmail.com. Looking forward to hear from you. All the best,
Gloria Lin
1 answer
Hello, how are you? My name is Gloria Lin live in Melbourne. I have a problem here with one of your product I bought in one of the exhibition in Melbourne Exhibition Center next Casino early 2019. Because I like the idea of your products which has temperature regulating baby sleeping suit , that idea inspired me to buy a few other products from your stand. Like, Baby Ring Sling Little Sailors, Medical Grade Hypoallergenic Toddler Pillow, some Muslin Wraps. Feels very good with pillow, wraps and sling. But, with the sleeping suit, after my daughter use this suit to her new born daughter, we found the one we bought is wrongly package inside, the package inside is different from what it says on description board. The original designed suit is Reverse Zipper , but inside product is buttons at the bottom. It really not what I was looking for. We need the suit with zipper , it is more easier to change diaper than the buttons, we really like the one with zipper. We do not understand why you are doing this kind of mistake, the way you cheat your customer is very wrong. Hope you can solve this problem for me. My granddaughter is 4 months old now, dont know what you are going to do with this, but, hope you can solve this problem for me ASAP, or please tell me which way is the fastest and better way to solve it. Thanks very much, my contact email is gloria8168@gmail.com. Looking forward to hear from you. All the best, Gloria Lin
CDipasked
The small size 0-9mths sleep bag - do the arm holes button up completely so as to keep arms secure like a swaddle? My baby still has no control over her arms.
No answers
Details
Woolbabe Sleeping Bag SummerNo reviews yet | Woolbabe Sleeping Bag Duvet4.6(22) | ||
|---|---|---|---|
| Category | Baby Wraps | Baby Wraps | Baby Wraps |
| Price (RRP) | 109 | 129 | |
| Release date | May 2012 | May 2012 | May 2012 |
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Sam
I just received the duvet bag I ordered and feel exactly the same. The outer fabric is meant to be 70% cotton and 30% wool, but feels like 100% wool and not something I would like to sleep in myself ... Read more
(which for me is the logical test when deciding what to put my baby in). I am also disappointed given the price. I wonder if they have changed something recently, as I bought it after reading so many favourable reviews.