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Woolworths Comprehensive Travel Insurance (Overseas)

Woolworths Comprehensive Travel Insurance (Overseas)

3.0 from 25 reviews · View Statistics

Reviews

  • Value for Money
    1.8 (10)
  • Transparency
    1.3 (9)
  • Customer Service
    1.5 (10)
  • Claim Resolution Time
    • 1-2 weeks (1)
    • 2-4 weeks (1)
    • 3+ months (1)
  • Claim ApprovedYes (2) · No (3)
Previous
Next
Dylan

Dylan

  • 3 reviews

Fair outcome

published
Value for Money
Transparency
1 comment
Woolworths Travel Insurance
Elisabeth L.Woolworths Travel Insurance

Hi Dylan, thanks for sharing your post, we're pleased you received the refund for your policy due to the Corona virus. We'd like to take the time to thank you for choosing Woolworths Insurance and appreciate your feedback. Thank you.

Pam Keily

Pam KeilyGreater Melbourne (Outer), VIC

Worst Travel Insurance

published

I felt our policy was good value. We returned from our holiday on 26th Oct and have not had our claim resolved yet. Only used Woolworths once and never again.

Value for Money
Transparency
1 comment
Woolworths Travel Insurance
AKM TAHREERUR R.Woolworths Travel Insurance
B. O'Connor

B. O'Connor

  • 2 reviews
  • 4 likes

Should have gone to a proper insurer instead of a supermarket!

published
Value for Money
Transparency
3 comments
Woolworths Travel Insurance
AKM TAHREERUR R.Woolworths Travel Insurance
B. O'Connor
B. O'Connor
Woolworths Travel Insurance
Farheen A.Woolworths Travel Insurance
Travel Insurance

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beverley

beverleyMetropolitan Adelaide, SA

  • 5 reviews
  • 3 likes

Very let down

published

As will many others, we booked our travel insurance months in advance of the corona virus becoming a known event...but there in the small print Woolworths insurance excludes a pandemic. It is tragic and devastating enough for people losing their dream holidays, but to find out you are not covered for such an unforeseeable event is just awful. The whole point of having insurance is to protect yourself - so many are suffering but woolworths insurance are happily announcing on their website that they have excluded themselves so don't even bother trying. This was the first time and definitely the last time I will ever get insurance with Woolworths. We should all boycott such cold and unhelpful businesses

Value for Money
Transparency
1 comment
Woolworths Travel Insurance
AKM TAHREERUR R.Woolworths Travel Insurance
Laslo Z.

Laslo Z.Greater Melbourne (Outer), VIC

Very disappointed

published

My wife and I booked our holiday flights and accomodation well in advance. This was prior to any news regarding the coronavirus. I've just found out we're not covered for pandemics or epidemics. Be very careful when taking up insurance. All these companies are keen to take your money, but then won't look after you when something like this happens. It's no fault of our own yet we're likely to lose over $5k due to this virus and not be able to go on our holiday.

Value for Money
Transparency
3 comments
Woolworths Travel Insurance
AKM TAHREERUR R.Woolworths Travel Insurance
Laslo Z.
Laslo Z.

My review will hopefully help some people and prompt them to read the terms and conditions before signing up. I think pandemics should be covered just like natural disasters.

Woolworths Travel Insurance
Farheen A.Woolworths Travel Insurance
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Next
Gangnum Style

Gangnum StyleAustralian Capital Territory

  • 2 reviews
  • 2 likes

No cover for Coronavirus

published

I confirmed with their customer support. When you need this policy to protect you most, it will let you down. If you are travelling and you get ill with Coronavirus they will not cover you, even if you’ve been travelling before Coronavirus started. They have no interest in protecting you. Do not trust them.

Value for Money
Transparency
2 comments
Woolworths Travel Insurance
AKM TAHREERUR R.Woolworths Travel Insurance
Gangnum Style
Gangnum Style
Roberta

RobertaDarling Downs, QLD

  • 3 reviews
  • 1 like

Thanks for nothing Woolworths

published
Value for Money
Transparency

Negative experience

published

Used the service twice.
On the second occasion had a terrible experience the company.
The loss of my goods was bad enough however dealing with Woolworths insurance was even more stressful. They tried every trick int he book to not pay out. They quoted incorrect dates (hopefully by accident), accused me of lying and refused to reply to emails for weeks at a time.
Just spend the extra amount and use a reputable insurance company. Save yourself the hassle and stress.

Incentivised ReviewNo
DestinationEurope
1 comment
Woolworths Travel Insurance
Ryan A.Woolworths Travel Insurance
Clementine Brakenridge

Clementine BrakenridgeIllawarra, NSW

  • 4 reviews
  • 2 likes

Couldn't get anywhere, trying to get travel insurance

published

Rang call centre, was kept on hold for over 40minutes with no response. Emailed customer service centre, received a reply that they would get back to me, no response from them either. No customer service at all. If this is the way they treat their customers I would rather go elsewhere, which is exactly what I did. I wonder how one would go if they had to make a claim. I'd rather not find out.

Value for Money
Transparency
Travel Insurance

Find out how Woolworths Comprehensive Travel Insurance (Overseas) compares to other Travel Insurance

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Tony Iorfino

Tony IorfinoSydney, NSW

Save your money

published
Value for Money
Customer Service
Lynne

LynneDarwin

  • 4 reviews

Don't bother

published

I purchased travel insurance money came out of the bank but I didn't get a policy. After 2 days and heaps of calls I finally managed to actually get to talk to someone. I decided not to risk it so asked for my money back. I will now wait to see how long that takes. They don't answer their phone or give policies after paying for it.

Value for Money
Transparency
1 comment
Woolworths Travel Insurance
Zoe H.Woolworths Travel Insurance

Lost my items on the trip and got my claim declined showing that items were left unattended in a pub

published

This is the biggest scam of this century. I lost my items in Thailand in a tuk tuk... and my claim got declined showing that the item were left unattended in a public place. Are you for real!!!!!

Who wants to go through all the hassle???

I am going to go to consumer affairs...

You guys need to be stopped....

Scammers...

Insurance claim madeYes
1 comment
Woolworths Travel Insurance
Lyndon WWoolworths Travel Insurance

Hi Jamil,
Please respond to our private message.
Thank you.

Anna

AnnaSydney

  • 2 reviews
  • 3 likes

Never Never Again buy or recommend Woolworths Travel Insurance , Poor call Center support, Slow resp

published
Insurance claim madeYes
See all Woolworths Travel Insurance reviews

Questions & Answers

Sorry, there are no questions about Woolworths Comprehensive Travel Insurance (Overseas) but you can read 52 questions about Woolworths Travel Insurance.

Get an answer from our members and Woolworths Travel Insurance representatives

Woolworths Comprehensive Travel Insurance (Overseas)

Details

Compare all 8 Woolworths Travel Insurance
CategoryTravel Insurance
Other Insurance Types Offered Car, Home and Contents, Life and Pet
UnderwriterHollard
Maximum Age Covered 79 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$20,000
Emergency Dental$500
Pregnancy (max weeks) 25 weeks
Resumption of Journey $3,000 (as part of Additional Expenses)
Hospital Cash Allowance$50 per day up to $5,000 (minimum 48 hours of hospitalisation required)
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400 (max 26 weeks, up to $400 per complete week)
Permanent Disability$25,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $375 after 12 hours, $750 after 72 hours
Credit Card Fraud$5,000 (combined with Travel Documents cover)
Travel Documents / Passport $5,000 (combined with Credit Card cover)
Maximum Single Item Limit $3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $3,000,000
Rental Vehicle Excess $5,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care $500
Special Activities Packages
GolfIncluded
CruiseIncluded
Adventure Included
Snow / SkiOptional Extra
Compare all 8 Woolworths Travel Insurance
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