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Woolworths Third Party Property Damage Car Insurance

Woolworths Third Party Property Damage Car Insurance

1.0 from 10 reviews · View Statistics
See the Best Car Insurance in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Woolworths Car Insurance

Reviews

1.0
10 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(10)
  • Value for Money
    1.1 (8)
  • Customer Service
    1.1 (8)
  • Timeliness
    1.0 (5)
  • Job Satisfaction
    1.0 (4)
  • Transparency
    1.2 (6)
  • Claim Resolution Time
    • 3+ months (1)
  • Claim ApprovedYes (0) · No (1)
Previous
Next
Terrible
TerribleMetropolitan Adelaide, SA

Do not use at all costs.terrible terrible terrible

published

Can't believe Woolworths would associate with this insurance company.Had 3rd party insurance had accident and because I ticked on online application form that I had bought car within 30 days which was correct they cancelled my policy leaving me with no insurance and a $30,000 debt to pay which I am still disputing.Holland then assess it but they are the underwriters of the insurance. Worst decision I have ever made. They have questions on the online application that are open for misinterpretation. I wish I had seen this web page before.

Value for Money
1/5
Customer Service
1/5

The problem with Woolworths insurance unlike other insurance companies is because they’re stingy.

published

Just avoid it altogether, sure it’s cheaper, but at the end of the day, the money which you’re paying them will be kept and chances are you won’t be covered

Value for Money
1/5
Customer Service
2/5
Woolworths Car Insurance
Amanda P.Woolworths Car Insurance

Other Car Insurance

 
 

0.0
(1,234)
David M.
David M.Hunter Region, NSW

no service

published

been waiting one and half hours on phone still no response, worst customer service ever insurance companies are of no use if you cant talk to them went to their rival waited ten minutes which is what to expect

Value for Money
1/5
Customer Service
1/5
Woolworths Car Insurance
Amanda P.Woolworths Car Insurance
David Sims
David SimsNorthern Region, NSW
  • 2 reviews

Absolutely shocking

published

My pride and joy was damaged by a third party, Woolworths car insurance had my car for 11 weeks in total with pretty much zero communication. Keisha my claims manager was extremely rude through the process. Denying my claim wasnt bad enough they also reported it as a total loss to the RTA so I am out of pocket thousands. Worst experience with a business I've ever had.

Incentivised Review No
Insurance TypeComprehensive
Woolworths Car Insurance
Amanda P.Woolworths Car Insurance
David Sims
David Sims
Car Insurance

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worst customer service

published

They have a guy in customer service ( call center)called Pratesh who sounded very arrogant, condescending and lacked the basic characteristics of being a customer service consultant. Very bad experience. If there was o star i would give it to them.

Value for Money
1/5
Customer Service
1/5
Woolworths Car Insurance
Elisabeth L.Woolworths Car Insurance

Worst customer service.

published

They have the worst customer service. Their system makes a mistake and I have to pay them on top for them to change it and fix it. If your systems fails suck it up and fix it. Don’t ask for more money because you have a system failure. Don’t recommend this at all.

Value for Money
1/5
Customer Service
1/5
Woolworths Car Insurance
Zoe H.Woolworths Car Insurance
Bobtat1
Bobtat1Sydney Surrounds, NSW

You cant contact them!

published

Trying to get through for days - being left on hold for over an hour at a time, or being transferred and cut off. I tried the online chat and was also left waiting with no response. This is not what customers want from an Insurance company. We will not renew with Woolworths.

Value for Money
2/5
Customer Service
1/5
Woolworths Car Insurance
Richard P.Woolworths Car Insurance

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Next
RRR
RRR
  • 3 reviews
  • 3 likes

Legal scam

published
Value for Money
1/5
Customer Service
1/5
Woolworths Car Insurance
WW Customer ServiceWoolworths Car Insurance
RRR
RRR
Woolworths Car Insurance
Richard P.Woolworths Car Insurance

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0.0
(1,234)
Tricia
TriciaPerth, WA
  • 10 reviews
  • 5 likes

Beware of automatic renewal

published

I received an email for annual policy renewal but as the price had increased substantially I decided not to renew.
Imagine my surprise when I then received a text stating the new fee would be deducted from my account. I called and was advised that their policies do not expire, and have to be cancelled at the end of the term. This not standard practice in the industry: Beware.

Value for Money
1/5
Customer Service
1/5
Woolworths Car Insurance
Cass A.Woolworths Car Insurance
Car Insurance

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Terrible company! Don’t join them!!

published

Terrible company! Don’t join them!! I’ve been with Woolworths car insurance for 2 years but I sold my car these days. I don’t need insurance anymore. I would like to cancel and refund my insurance so I’ve been calling them for 1hour then I’m still waiting for transfer to the attendant. Just I want to cancel and get my money back! When you join the insurance, it’s really easy but if you want to cancel they never answer! Horrible service. When I get next car, I’ll never come back to Woolworths insurance. Poor service. They don’t want to give the money back. I really don’t recommend them. Im very disappointed.

Incentivised Review No
Insurance TypeThird Party Property Damage
Woolworths Car Insurance
Si Fei H.Woolworths Car Insurance
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Questions & Answers

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Woolworths Third Party Property Damage Car Insurance

Details

Compare all 3 Woolworths Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Funeral, Home and Contents, Landlord, Life, Pet and Travel
Coverage TypeThird Party Property Damage
UnderwriterHollard
Legal Liability Cover Included up to $20 million
Roadside Assistance Optional Extra
Reduced or Zero Excess Windscreen CoverNot Offered
Choice of RepairerNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Emergency Transport & AccommodationNot Included
Towing Costs Not Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Hire Car after Theft

Not Included

Lock and Key ReplacementNot Included
Transit Cover Not Included
Trailer & Caravan CoverNot Included
Child Safety Seats and PramsNot Included
New-for-old Car Replacement

Not Included

Personal Property CoverNot Included
Uninsured Motorist Benefit Included up to $3,000
Accidental Loss or Damage
Malicious Damage / VandalismNot Included
FireNot Included
CollisionNot Included
Natural EventsNot Included
Theft or Attempted TheftNot Included
Compare all 3 Woolworths Car Insurance
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