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Woolworths Third Party Property Damage Car Insurance

Woolworths Third Party Property Damage Car Insurance

1.0 from 6 reviews

Reviews

1.0

6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(6)
  • Value for Money
    1.2 (5)
  • Customer Service
    1.0 (5)
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (2)
  • Transparency
    1.0 (3)
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worst customer service

published

They have a guy in customer service ( call center)called Pratesh who sounded very arrogant, condescending and lacked the basic characteristics of being a customer service consultant. Very bad experience. If there was o star i would give it to them.

Customer Service
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim DateMay 2020
Claim ApprovedNo
See all answers
1 comment
Woolworths Car Insurance
Elisabeth L.Woolworths Car Insurance

Worst customer service.

published

They have the worst customer service. Their system makes a mistake and I have to pay them on top for them to change it and fix it. If your systems fails suck it up and fix it. Don’t ask for more money because you have a system failure. Don’t recommend this at all.

Customer Service
Transparency
Value for Money
Job Satisfaction
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Woolworths Car Insurance
Zoe H.Woolworths Car Insurance
Bobtat1

Bobtat1Sydney Surrounds, NSW

You cant contact them!

published

Trying to get through for days - being left on hold for over an hour at a time, or being transferred and cut off. I tried the online chat and was also left waiting with no response. This is not what customers want from an Insurance company. We will not renew with Woolworths.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Woolworths Car Insurance
Richard P.Woolworths Car Insurance
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RRR

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  • 3 reviews

Legal scam

published
Customer Service
Transparency
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelToyota HiAce
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4 comments
Woolworths Car Insurance
Customer Service R.Woolworths Car Insurance
RRR
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Woolworths Car Insurance
Richard P.Woolworths Car Insurance
Tricia

TriciaPerth, WA

  • 7 reviews

Beware of automatic renewal

published

I received an email for annual policy renewal but as the price had increased substantially I decided not to renew.
Imagine my surprise when I then received a text stating the new fee would be deducted from my account. I called and was advised that their policies do not expire, and have to be cancelled at the end of the term. This not standard practice in the industry: Beware.

Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Woolworths Car Insurance
Cass A.Woolworths Car Insurance

Terrible company! Don’t join them!!

published

Terrible company! Don’t join them!! I’ve been with Woolworths car insurance for 2 years but I sold my car these days. I don’t need insurance anymore. I would like to cancel and refund my insurance so I’ve been calling them for 1hour then I’m still waiting for transfer to the attendant. Just I want to cancel and get my money back! When you join the insurance, it’s really easy but if you want to cancel they never answer! Horrible service. When I get next car, I’ll never come back to Woolworths insurance. Poor service. They don’t want to give the money back. I really don’t recommend them. Im very disappointed.

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
1 comment
Woolworths Car Insurance
Si Fei H.Woolworths Car Insurance
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