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Woolworths Third Party Property, Fire and Theft Car Insurance

Woolworths Third Party Property, Fire and Theft Car Insurance

1.0 from 7 reviews

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Reviews

1.0

7 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(7)
  • Value for Money
    1.3 (6)
  • Customer Service
    1.0 (7)
  • Timeliness
    1.0 (3)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    1.0 (5)
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Justine M

Justine MSydney Surrounds, NSW

APPALLING INSURANCE COMPANY

published
Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time3+ months
Claim DateJanuary 2020
Claim ApprovedNo
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John

JohnSouth East Queensland, QLD

Try answering the phone

published

Waited 30 minutes for someone to answer the phone and got fed up hearing the same message over and over. The compare the market woolworths link doesn't work so I'm going somewhere else.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelNissan Navara D22
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1 comment
Woolworths Car Insurance
Emily S.Woolworths Car Insurance
Jeannie W.

Jeannie W.

  • 2 reviews

Taking cheap and nasty insurance to new lows

published

Appallingly rude, arrogant claims consultant who a week after my accident when I was told that the 'no fault cover' would be honoured within the week, completely contradicted the initial consultant's assurances of a smooth process and I find that I am now going to have to pay for my repairs out of my own pocket while they attempt to recover funds from the at-fault, uninsured cowboy driver who hit me. Being a foreign visitor of no fixed address, even a complete moron can fathom the likelihood of the parasitic insurers recovering costs from him. The purpose of insurance is to mitigate out of pocket costs when the driver is blameless in an accident - NB Hollards.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder Yes
Claim DateSeptember 2019
Claim ApprovedNo
Car ModelPeugeot 307
See all answers
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Sam

SamGreater Melbourne (Metropolitan), VIC

Worst insurance company ever!

published

Might be good value but when you claim you will regret that. No one contacts you back and if you try to call be prepared to wait 45 min on hold. My car has been stolen 3 weeks ago and I’m still waiting for someone to call me back about my claim. I call and wait 45min each time and still get no clear direction. Absolutely positively go elsewhere and save yourself from the worst insurance ever

Customer Service
Transparency
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 months
Claim DateJune 2019
Claim ApprovedNo
See all answers
1 comment
Woolworths Car Insurance
Zoe H.Woolworths Car Insurance

Crap bunch of thieves

published

After getting a policy and reading the fine print sent to me i was shocked to read they have the right to cancel the policy at any time at there own descression
I called the next day to cancel it and was told no problem money won't be taken out well that was a lie the money was taken out 3 days after I canceled it and was told today it will be back in 3 to 5 days
These people are scum and lowlife robbers.
It is discusting they can get away with this take your money and eventually give it back
This won't end here I will be taking this further and making sure you loose more customers
Shame on you !

Customer Service
Transparency
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
6 comments
Woolworths Car Insurance
Ryan A.Woolworths Car Insurance
Mick M.
Mick M.
Woolworths Car Insurance
Customer Service R.Woolworths Car Insurance

I can completely understand your frustration. Please kindly provide your contact number in Private message, so that we can organise a call for you. Thanks

Don’t sign up with these guys

published

We have been lied to
They took money out of our account straight after our phone call
However on the phone they advised us money would come out after 5 working days
On top of that we cancelled our policy a day after our initial call because the new car purchase did not go thru
I find them untrustworthy and pushy on the phone

Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
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1 comment
Woolworths Car Insurance
Ryan A.Woolworths Car Insurance
Eric R

Eric RAU

  • 3 reviews
  • 3 likes

Worst insurance company

published

Held car insurance with Woolworths for almost three years. Cancelled my policy and was refused to get refund as I didn't cancel at the start of the billing cycle. The representative was rude and didn't show any care about customers. "That's our policy.", I was told. Well, that's why you lose customers. Cancelled all policies with Woolworths insurance and will never use them again.

Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Woolworths Car Insurance
Si Fei H.Woolworths Car Insurance
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