109 questions from our users
I am 77years old - live opposite the Blue Waters Woolworths store in Redcliffe QLD I am told I have to 'qualify' for delivery from you? I am isolating at the moment, but am on medication which I have been told MUST NOT GO out. Please help. Cossie
Woolworths will not answer you here. But I can tell you anyone can order online from Woolworths, you just have to have an online account. The online account facility is for everybody.
Do you have any help from Blue Care? My aunt who is 83 gets taken shopping every fortnight and if she can’t go they will do it for her.
I have been trying to register for days and even got a Welcome letter advising registration success However I cannot log on, does not recognise email or password. Frustrating!
It is 4 days since registering with Priority Assistance, so far nothing. Attempts to contact Woolworths by phone chat room etc failed. Some communication explaining the situation would be appreciated. Don't give us hope that we vulnerable people will receive assistance and then not deliver. Can someone give us an update ?
if i have priority access why can't i click on
Can you tell me what and where to find promo code my order WONT go thro
How to delete an old order
how do I cancel the list of groceries showing on my account so I can start again to orderer priority delivery
I have finished doing my online shopping, put in my bankcard details etc at checkout but it won't let me place my order.
I have finished doing my order online and gone to checkout, put in my bankcard details and I can't place my order.
Do you still have pensioner day hour at Albany Creek 4035
Have been trying to resolve a refund issue since the 20/3 but can't get through to an operator to on phone line so hopefully some one can help here.I had refund issued for an online order for just over $100 .The refund s I've had in the past have gone back onto my bank card but this time it was refunded to my online account to be used on my next online shop.I believe this is because my bank card had been cancelled when they tried to issue the funds.Now with no online orders for forseeable future I have no way of accessing these funds.I have approached my local stores manager and they have not been able to help.Im currently now struggling financially to meet daily needs and need access to these funds.
am trying to to fill in the assistance form but it wont take my pension card or senior card number why is this.
trying to pay for my on line order (I have priority) and I keep getting a red circle with line across it and can't place the order
Why after being placed on priority delivery can I still not "place order".
Why can I not place order even though I have given priority status ??
I’m a pensioner who only shops fortnightly and lives out of town I don’t drive I have 3 grandchildren in my care I have always bought enough food for 2 weeks but now with restrictions cannot even buy enough milk for a week
I did an online shop last night which is due to be delivered tomorrow morning. I forgot to order orange juice, can I include it now?
When an online order says that a certain item is available when your order is placed and PAID FOR why is it not set aside for the person that has already PAID for it.
Good question. They had six days to let me know that the products wern't available. I only got an email less than an hour before I picked up my order.
Exactly... They dont put on reserve for the item till few hours before the pick up time. They cancel the item if the item isnt avaialble when they pick up the items.
woolworths & Coles have stopped selling toilet paper on click & collect & home delivery because they know people are going into the store & buying some then going home & doing multiple click & collect or home delivery so they can get some more. When there is no need for the panic buying there is going to be a shortage in china. & we dont live in China. There is plenty in Australia if idiots didnt panic buy for no reason. The factory is in production 24/7 & will be for as long as people need toilet paper... If you are that desperate for toilet paper go into the store & buy some.
Why don't you sell racks of lamb in your stores any more but they are available to order online I don't shop online
Why don't you sell racks of lamb in your stores anymore I do not shop online
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