3 Order problems and food fermented.
The first batch of meals arrived on time, but 2 of the meals were fermenting and the packed expanding 5 days before they were due to expire. I gave them a second chance to do another order. I am now sorry I did. The order never arrived, then customer service tried to blame the delivery company, then said they could not find the building (that they delivered to two weeks before.) Then said it was a public holiday it wasn't, they said the business was closed when they tried to deliver. So man excuses yet no sorry, no we want to fix this for you. ...Just excuse over excuse. DO NOT USE THIS SERVICE, All support it farmed out so you cant even call and talk to someone in Australia. 3rd order failed again: Support gave me a voucher to save and try the service for a 3rd time to get it right. FAILED AGAIN: The means never showed up, no one contacted me. Called support, no answer, emailed. Finally got a reply meals can’t come until Wednesday. So much for Monday delivery. If you want a reliable delivery DO NOT USE THIS COMPANY. so shocking no clue how they are still in business.
Easy, yummy and good for you too!
The meals are fantastic for anyone looking to achieve their fitness goals.
They are extremely flavoursome, and reasonably filling. The Macros are much better than other fitness meals I have used in the past.
Not happy with food or service
Not enough vegetables or flavour in any of the meals. The chicken pieces were minimal, dry and tasteless. Was not sent any tracking service so my food was outside for over 5 hours on a warm day. I sent various questions to the online chat and the messages were viewed but never got a response after hours of waiting. Tried to change my order and was almost impossible, the food is not worth the money and I have cancelled my next order, will be trying a different ready meal delivery service, this one was very poor.
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Questions & Answers
If I may make a suggestion, maybe use more gluten free sauces and gravies etc so that more of your meals can cater for gluten intolerance. Chang's , Ayam and Maggi have a good range of sauces , gravy mixes etc.
Or a choice of sauce you can add yourself from a separate container.
Hi Peter & Michelle, thank you for taking the time to leave your ideas, they've all been taken onboard and passed onto the Operations Team! Have a great day.
I would like to know if you have brought hundred calorie meals for female glenelg like to lose at 10 kilos
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|Category||Food Delivery Services and Diet & Weight Loss Programs|
|Meal Type||Packaged Meals|
|Meal Plans Available||Yes|
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