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World Gym

World Gym

2.7 from 3 reviews · View Statistics
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Reviews

2.7
3 reviews
5
(0)
4
(0)
3
(2)
2
(1)
1
(0)
  • Value for Money
    3.5 (2)
  • Customer Service
    3.5 (2)
  • Transparency
    2.5 (2)
  • Rates and Fees
    3.0 (2)
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BBen
BBenSydney
  • 5 reviews

5 If Not for Loud Music

published

Very good facilities and value for money. Only negative, the thumping music volume levels are too high for comfort and damaging, especially if you like to listen to your own with headphones you may regret.

Value for Money
4/5
Customer Service
4/5
Felicity
FelicityPenrith
  • 16 reviews
  • 12 likes

Good Equipment - Poor Service

published

At the Penrith location, gym equipment is mostly good quality and they have a decent range. There is 3 x Cross Trainers and one of them has been broken for over a year, further a few of the bikes require repairs which I work around.
The cleaning spray that is provided to wipe machines is empty half of the time, this and the paper should be checked each day and topped up as required.
The Customer Service is lacking from some staff, particularly the female staff and owner who could do with a reminder about service etiquette. The Male staff and owner are mostly good. All staff should be made aware that good Customer Service goes a long way, and is what keeps them in a job. Without us they wouldn't have a job.

Value for Money
3/5
Customer Service
3/5

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