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World Nomads Travel Insurance

World Nomads Travel Insurance (page 2 of 19)

Explorer Plan, Standard Plan
2.7 from 276 reviews · View Statistics

Reviews

  • Value for Money
    1.2 (24)
  • Transparency
    1.2 (19)
  • Customer Service
    1.2 (25)
  • Claim Resolution Time
    • <1 week (1)
    • 1-2 weeks (1)
    • 2-4 weeks (3)
    • 1-2 months (5)
    • 3+ months (5)
  • Claim ApprovedYes (3) · No (12)
Previous
Next
Yoav B.
Yoav B.Sydney, NSW

Complete scam

published
Value for Money
Transparency
Steveh
StevehSouth East Queensland, QLD

Already recommend to anyone travellIng, so glad I had it

published

The staff at the emergency response are amazing, after doing ligament damage to my knee in Bali they organised everything to fly home and sort out medical stuff from home, they helped immediately and answered all of my questions and checked to see how I was. No complications yet just waiting for medical reimbursement now.

Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)

No value for money

published

I purchased traveller's insurance from World Nomads and was hospitalised during my vacation. When I returned home, I obtained the extensive documentation required. I submitted my claim for reimbursement of medical expenses four months ago. Every time I contact them, I get another email saying, "We'll get back to you in ten days."

Value for Money
Transparency
Travel Insurance

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ASJ
ASJNew South Wales
  • 2 reviews
  • 1 like

Excellent experience with World Nomads

published
Value for Money
Transparency

Avoid using this travel insurance...complete scam.

published
Value for Money
Transparency
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Next
Jana Urban
Jana UrbanCasey 2913, ACT

Don’t buy this insurance.

published

I’ve got the highest travel insurance so I’d be covered if I miss one of my trips. Because of a flooding the buses couldn’t drive and that’s why I couldn’t take part on a whitsundays trip (sailing trip on Australias east coast) I booked. I didn’t get any money back, because “this is not a case for the insurance”.
Seriously don’t go for this insurance

Value for Money
Transparency

Terrible service.

published

Slow at responding. Will try anything to do you out of a claim. Would avoid at all costs. I purchased extra "gadget insurance" from these guys but I might aswel not have as when i lost my drone. I know now why this company has so many good reviews from travel bloggers, because these bloggers are paid to write the reviews. Just avoid them.

Value for Money
Customer Service
chinfia
chinfiaSydney
  • 3 reviews
  • 1 like

Constantly avoiding to pay out on claim

published
Value for Money
Customer Service

Never heard from claims adjuster after almost 2 months

published

I filed a claim with this company after being mugged and sent to the hospital, and after sending them multiple emails I still have yet to receive any response for my claim. No calls, emails, nothing. I will not be using them again when I travel.

Value for Money
Customer Service
Travel Insurance

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Not satisfied AT ALL

published
Value for Money
Customer Service
Josh
JoshSouth East Queensland, QLD

Never again will I use this company - waste of time and $$

published

Our Qanatas flight was delayed and we missed our transfers - World nomads wouldn’t accept our claim despite advertising being covered for out of pocket expenses due to delays. Never again will I use this company - waste of time and $$

Value for Money
Customer Service
Jde
JdeGreater Melbourne (Inner), VIC

Insurance claim-not

published

Lost a whole lot of stuff overseas trusting that I had insurance. Took them 2 weeks to respond saying I hadn’t notified the right authorities in time to attempt a claim. They weren’t very helpful at all. Can see where they get a bad rep from. Would not recommend.

Value for Money
Customer Service

Avoid it at all cost

published
Insurance claim madeYes
Joe
JoeSydney
  • 2 reviews
  • 2 likes

Phony travel insurers. Stay away for your own safety.

published
Insurance claim madeYes
cha
chahobart
  • 3 reviews
  • 3 likes

Appalling and unprofessional

published

Only once and this will be the last time. Almost 6 weeks and still no resolution to a simple claim. If I could click no stars I would. Next time I shall go with icover who were excellent for travel insurance on a previous trip

Insurance claim madeYes
Travel Insurance

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Page 2 of 19

Questions & Answers

Lisa N
Lisa Nasked
World Nomads Travel Insurance

I notice that all the 4 and 5 star reviews are from 2+ years ago, but recently, all the reviews are 1 star. What's happened to the claims process in that time for this to be so consistent?

No answers
Hanum
Hanumasked
World Nomads Travel Insurance

Hi I'm Hanum, a Malaysian. I'm going to Australia for holiday while pregnant. My question is am I eligible to buy World Nomads travel insurance? Does the World Nomads cover pregnancy complication? Thank you.

No answers
Barbara Moore
Barbara Mooreasked
World Nomads Travel Insurance

I need to file a claim, and I need a password tom proceed. Will you please notify me with a password?
Barbara Moore ID 622070

1 answer
World Nomads
Sarah T.World Nomads

Hi Barbara,

Just to make sure I'm resetting the correct password on the correct account, could you please send me a quick email on help@worldnomads.com?

Looking forward to hearing from you,

Sarah
World Nomads

See all World Nomads Travel Insurance questions

Get an answer from our members and World Nomads representatives

World Nomads Travel Insurance

Details

Compare both World Nomads Travel Insurance
CategoryTravel InsuranceTravel Insurance
UnderwriterAXAAXA
Maximum Age Covered 70 years old70 years old
Medical Coverage
Overseas Emergency Assistance $5,000,000Unlimited
Accidental Death$1,000,000$12,500
Emergency Dental$500$500
Pregnancy (max weeks) Not IncludedNot Included
Resumption of Journey $1,500$1,500
Hospital Cash AllowanceNot Included$50 per day, up to $5,000
Overseas Emergency Medical & Hospital Expenses$5,000,000Unlimited
Loss of IncomeNot IncludedNot Included
Permanent DisabilityNot Included$12,500
Luggage & Personal Effects
Theft of Cash Not Included$250
Delayed Luggage $300 after 12 hours$450 after 12 hours
Credit Card Fraud$1,500 as part of Travel Documents cover$1,000 as part of Travel Documents cover
Travel Documents / Passport $1,500$1,000
Maximum Single Item Limit $500 (Laptops or Cameras)$2,000 (Laptops or Cameras)
Luggage & Personal Effects $2,000$10,000
Ancillary
Personal Liability $1,000,000$2,500,000
Rental Vehicle Excess Not Included$3,000
Motorbike / Moped Coverage Not IncludedNot Included
Domestic Pet Care Not IncludedNot Included
Special Activities Packages
GolfIncludedIncluded
CruiseNot IncludedNot Included
Adventure IncludedIncluded
Snow / SkiOptional ExtraOptional Extra
Compare both World Nomads Travel Insurance
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