1 photo
World Nomads Travel Insurance

World Nomads Travel Insurance (page 4 of 6)

Explorer Plan, Standard Plan
2.7 from 276 reviews · View Statistics
See the Best Travel Insurance in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by World Nomads

Reviews

  • Value for Money
    1.0 (23)
  • Transparency
    1.0 (18)
  • Customer Service
    1.1 (24)
  • Claim Resolution Time
    • <1 week (1)
    • 2-4 weeks (2)
    • 1-2 months (5)
    • 3+ months (5)
  • Claim ApprovedYes (2) · No (11)
Previous
Next

Terrible

published

Very easy to get and pay for coverage. But when it comes to a claim require you to jump through tonnes of hoops and ridiculous info. I had trouble getting everything together (and of course having to mail it) while in Australia. I'd hate to think what would have happened if I had to make my claim from when I was in Cambodia, Laos, or Vietnam.

Insurance claim madeYes
World Nomads
Sarah T.World Nomads

Beware!

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads

Terrible product! Will never use this company again

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Jade Jossen
Jade Jossen

It was not a pre-existing condition Kellie. I did not have this condition prior to traveling while I was in Italy. The condition started in the US during my travels.

Travel Insurance

Find out how World Nomads Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all

Scam!

published

I called them, they told me I would be covered after two days during an ongoing trip. I made a claim for an incidence on day 3, but not full 72 hours, and they are denying me the claim..

Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Attila
Attila

Terrible, definitely would not purchase again.

published
Insurance claim madeYes

Related Articles

Previous

Best Super Funds in 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
best-super-funds-in-2020

Best Credit Cards in 2020!

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
best-credit-cards-in-2020

What Is Peer-To-Peer Lending?

Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.

Nathan S.
Nathan S.14 Nov 2019
what-is-peer-to-peer-lending
Next
Jackson Tandy
Jackson TandyIncheon, Korea

Extremely Disappointed. $2,000 claimed and only $48 offered.

published
Insurance claim madeYes
Shade
Shadebrisbane
  • 2 reviews
  • 6 likes

No meal refund at all

published

The worst insurance ever not only every claim got an excess of $100 but in case of illness not even a meal allowance or a bottle of water just hospital food! What about the other family members expect to be out of pocket with this insurance!

Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Shade
Shade

Exactly- I wish you could have explained to me when I rang instead, you are lurking forums... Please, I am not interested in your comments anymore I was when I rang so please refrain yourself from replying.

Drugged and robbed...no coverage despite police report

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Roel van Ark
Roel van Ark
Soraya
Soraya
  • 2 reviews
  • 4 likes

Worst travel insurance excess on every claims

published

I was misleading With the layout of the page and took the more expensive option thinking I choose the one with no excess none of my medical claims were taken all fall under the excess waste of time...

Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Soraya
Soraya
World Nomads
Sarah T.World Nomads
Travel Insurance

Find out how World Nomads Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all
Pasha
PashaMelbourne

Unethical company, read the very small letters of your policy

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
@BryanVanNorden
@BryanVanNordenPoughkeepsie, NY

Very misleading representations, terrible service

published
Insurance claim madeYes
Kim Bowen
Kim BowenSan Diego, Ca

A complete waste of $700

published
Insurance claim madeYes
Ev
EvToronto

Absolutely Horrible, Tedious, BS.

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Kirsty
KirstyLondon

An absolute disgrace! avoid at all costs!

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Saraya D
Saraya DFort McMurray, Alberta

Do not recommend

published

World Nomads is terrible . I got stung by a jellyfish really badly and had to fly home to have surgery. I called world nomads almost every single day trying to claim my money back but nobody would help me out. They kept transferring me to someone but No one would pick up so I kept leaving messages but no one would phone me back. 3 months later of constantly trying to get it resolved, I finally get my money back. Not all of my money but most if it so I left it at that. They are quick to take your money but not quick to give it back. I do not recommend them as It has been so frustrating with them.

Took too long to get money back

Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Travel Insurance

Find out how World Nomads Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all
Manman
ManmanLondon, United Kingdom

Dont buy

published

Useless stuff. Will not cover theft of personal/belongings. Insurance is handled by subcontractors who will not care about your issues. You might risk being left stranded in the middle of nowhere and then they will tell you to seek help from another side or call your embassy. Never again and i hope this colpany go bust.

Insurance claim madeYes
World Nomads
Sarah T.World Nomads

Repeatedly interrogated me like a criminal for hours when injured.

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
goaannie
goaannie
Another concerned mother
Another concerned motherGreater Melbourne (Outer), VIC
  • 9 reviews
  • 6 likes

Still waiting to hear from you world nomads

published

My son contacted this company the minute he had a problem. They have drip fed requests for documentation ever since. We give them what they want, even though they say they haven't received it and then they ask for evidence from a different source about a different concern.

Both the claims department and the complaints department have been asked to contact us about our son's situation, but we haven't heard from either of them. Maybe this post will inspire them to contact us!

Paid a top premium for appropriate cover. Deliberately drawn out process.

Insurance claim madeYes
World Nomads
Sarah T.World Nomads

It's not what we expected either. I have not had time to reply because we have had to organise flights to get him home. I will send entails after Easter as I am going away today...

An update:

Erin Marie
Erin MarieMelbourne Australia
  • 2 reviews
  • 2 likes

Absoloutely shocking experience

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
g8expectations
g8expectationsSouth East Queensland, QLD
  • 4 reviews
  • 5 likes

Bad company, a disgrace do not waste your money!

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
g8expectations
g8expectations
Simon
Simon
  • 2 reviews
  • 3 likes

Awful experience; complete letdown

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
gregb
gregbCanberra

Another Travel Insurance Rip-off

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
gregb
gregb
World Nomads
Sarah T.World Nomads
CL
CLhere

Never again

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
mpousa
mpousanew york

World nomads never again part II

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
tjedwards
tjedwardsmelbourne

World Nomads.... never again!

published
Insurance claim madeYes
World Nomads
Sarah T.World Nomads
Page 4 of 6

Questions & Answers

Lisa N
Lisa Nasked
World Nomads Travel Insurance

I notice that all the 4 and 5 star reviews are from 2+ years ago, but recently, all the reviews are 1 star. What's happened to the claims process in that time for this to be so consistent?

No answers
Hanum
Hanumasked
World Nomads Travel Insurance

Hi I'm Hanum, a Malaysian. I'm going to Australia for holiday while pregnant. My question is am I eligible to buy World Nomads travel insurance? Does the World Nomads cover pregnancy complication? Thank you.

No answers
Barbara Moore
Barbara Mooreasked
World Nomads Travel Insurance

I need to file a claim, and I need a password tom proceed. Will you please notify me with a password?
Barbara Moore ID 622070

1 answer
World Nomads
Sarah T.World Nomads

Hi Barbara,

Just to make sure I'm resetting the correct password on the correct account, could you please send me a quick email on help@worldnomads.com?

Looking forward to hearing from you,

Sarah
World Nomads

See all World Nomads Travel Insurance questions

Get an answer from our members and World Nomads representatives

World Nomads Travel Insurance

Details

Compare both World Nomads Travel Insurance
CategoryTravel InsuranceTravel Insurance
UnderwriterAXAAXA
Maximum Age Covered 70 years old70 years old
Medical Coverage
Overseas Emergency Assistance $5,000,000Unlimited
Accidental Death$1,000,000$12,500
Emergency Dental$500$500
Pregnancy (max weeks) Not IncludedNot Included
Resumption of Journey $1,500$1,500
Hospital Cash AllowanceNot Included$50 per day, up to $5,000
Overseas Emergency Medical & Hospital Expenses$5,000,000Unlimited
Loss of IncomeNot IncludedNot Included
Permanent DisabilityNot Included$12,500
Luggage & Personal Effects
Theft of Cash Not Included$250
Delayed Luggage $300 after 12 hours$450 after 12 hours
Credit Card Fraud$1,500 as part of Travel Documents cover$1,000 as part of Travel Documents cover
Travel Documents / Passport $1,500$1,000
Maximum Single Item Limit $500 (Laptops or Cameras)$2,000 (Laptops or Cameras)
Luggage & Personal Effects $2,000$10,000
Ancillary
Personal Liability $1,000,000$2,500,000
Rental Vehicle Excess Not Included$3,000
Motorbike / Moped Coverage Not IncludedNot Included
Domestic Pet Care Not IncludedNot Included
Special Activities Packages
GolfIncludedIncluded
CruiseNot IncludedNot Included
Adventure IncludedIncluded
Snow / SkiOptional ExtraOptional Extra
Compare both World Nomads Travel Insurance
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.