Good company, a bit overpriced if you don't do adventure sports
Good company, a bit overpriced if you don't do adventure sports. If do you adventure sports while traveling, they are pretty much the best. Not sure sure why so many people complaint below, I have 2 friends I was traveling with who had to claim with World nomads and they got paid no problems. I used to use World nomads but never had to claim anything. Now I don't do adventure sports anymore so I prefer to buy my travel insurance with Safety wing, relatively new service but cheaper than World nomads. It depends what style of traveler you are.
- World Nomads Travel Insurance
Submit, Wait, Submit, Wait, and so on....
I tore my MCL (grade II) while snowboarding in Niseko, Japan. Thankfully, I purchased traveler's insurance, and made my way to see a physiotherapist. Soon afterwards, I submitted my claim to World Nomads.
What I like about World Nomads: generally...they're pretty good about replying to emails, and they even reply personally.
What I didn't like: when submitting a claim, you're told to submit a form and receipts. Then you get this message: "We received your claim information....we will update you with the status of your claim within 10 da...ys of receipt of receiving your most recent submission." Sometimes they do, but more often than not, you need to contact THEM after the 10 days, and around the 14th day, you receive an update. And that update? Usually...it's something else they need in order to process your claim; but they basically only tell you one thing at a time, delaying the process. If you live in the U.S., here is what I was asked in order for them to process my claim (and again, I wasn't told this all at once): ~ Initial Claim and Receipts (first step) ~ Copy of Round Trip Air Itinerary ~ Proof of Current Residence in the U.S.
Very important detail for backpackers:
They do not have an option to send you money electronically.
I repeat - they will send you a check to your "home" address.
I have moved out of my "home address" to travel. This is why sending a check "home" is the most inconvenient way to send me money short of lighting it aflame and blowing the ashes in my general, easterly direction.
It is unfathomable to me that a Travel Insurance company is incapable of transferring funds electronically. They sure do accept money electronically.
They sell this insurance to backpackers. They s...hould therefore have a modicum of awareness about the nature of this kind of travel: frequent city changes, border crossings, a different hostel every few days.. How on earth could they reasonably expect to send a check in the mail to someone on the road? Particularly when many of these countries have inadequate/unreliable post systems? The majority of Nicaragua literally doesn't even have an address!
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I went to Europe for nearly 12 months and I thought the price was pretty reasonable. Good price, secure - happy
Didn't fill my emails with marketing!
No issues wiht them
Questions & Answers
I notice that all the 4 and 5 star reviews are from 2+ years ago, but recently, all the reviews are 1 star. What's happened to the claims process in that time for this to be so consistent?
Hi I'm Hanum, a Malaysian. I'm going to Australia for holiday while pregnant. My question is am I eligible to buy World Nomads travel insurance? Does the World Nomads cover pregnancy complication? Thank you.
I need to file a claim, and I need a password tom proceed. Will you please notify me with a password?
Barbara Moore ID 622070
Just to make sure I'm resetting the correct password on the correct account, could you please send me a quick email on firstname.lastname@example.org?
Looking forward to hearing from you,
Get an answer from our members and World Nomads representatives
|Category||Travel Insurance||Travel Insurance|
|Maximum Age Covered||70 years old||70 years old|
|Overseas Emergency Assistance||$5,000,000||Unlimited|
|Pregnancy (max weeks)||Not Included||Not Included|
|Resumption of Journey||$1,500||$1,500|
|Hospital Cash Allowance||Not Included||$50 per day, up to $5,000|
|Overseas Emergency Medical & Hospital Expenses||$5,000,000||Unlimited|
|Loss of Income||Not Included||Not Included|
|Permanent Disability||Not Included||$12,500|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||$250|
|Delayed Luggage||$300 after 12 hours||$450 after 12 hours|
|Credit Card Fraud||$1,500 as part of Travel Documents cover||$1,000 as part of Travel Documents cover|
|Travel Documents / Passport||$1,500||$1,000|
|Maximum Single Item Limit||$500 (Laptops or Cameras)||$2,000 (Laptops or Cameras)|
|Luggage & Personal Effects||$2,000||$10,000|
|Rental Vehicle Excess||Not Included||$3,000|
|Motorbike / Moped Coverage||Not Included||Not Included|
|Domestic Pet Care||Not Included||Not Included|
|Special Activities Packages|
|Cruise||Not Included||Not Included|
|Snow / Ski||Optional Extra||Optional Extra|
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