Already recommend to anyone travellIng, so glad I had it
The staff at the emergency response are amazing, after doing ligament damage to my knee in Bali they organised everything to fly home and sort out medical stuff from home, they helped immediately and answered all of my questions and checked to see how I was. No complications yet just waiting for medical reimbursement now.
Excellent experience with World Nomads
I would like to thank the World Nomads team especially Sam, Marie, Jenna and Dean for their continuous support provided to me during my trip to the Everest Base Camp. I was evacuated and had to undergo medical procedures to deal with my Acute Mountain Sickness/High Altitude Pulmonary Edema. I was very surprised to see administrative formalities getting completed without my intervention. I never felt alone and it was like the entire team was with me during my bad times. I will never forget this experience and will surely recommend World Nomads t...o others who need to explore their adventurous dreams and want to have a hassle free insurance experience. August 14th 2019 Update: A different experience This is my second review for World Nomads. I have been assisted throughout my Nepal journey by World Nomads. This time I would like to that Michelle from the claims team for her support in sorting my helivac claim. The claim took a while to sort but all parties were happy at the end. Again this is not any marketing strategy from the World Nomads but an honest feedback from a client. My experience with them was amazing and will surely recommend World Nomads in future.
- Travel Insurance - Explorer Plan
Helpful and supportive all the way through the claim
I needed to fly home for surgery and Global Nomads system for helping out was efficient and supportive. They were prompt in their emails, and got on the phone when needed.
They didn't hesitate to pay for flights and got me home as quickly as possible.
USD$15,000 all covered.
I can't believe the reviews here of people having such trouble with World Nomads and claiming from them. To the point that I have been prompted to do something I don't normally do - review them!
My husband and I backpacked around Sri Lanka, Mexico, Cuba and several South American countries over 9 months over 2015 and 2016.
My husband fell off a road bike in Peru and shattered his shoulder, requiring a shoulder reconstruction (we realise now, that maybe the full reco was not actually required, but that's another story, nothing to do with Worl...
Quick and easy claims process
I had to make a claim for my medical expenses because my toddler fell ill in Thailand. The online claims system was straight forward and the money hit my account within few days. Would highly recommend to families traveling with kids.
Emergency Assistance when you need it
After falling ill in Bali, my wife contacted the Emergency Assistance team in Sydney, who were very professional and friendly. They told us to go to BIMC in Nusa Dua. I was diagnosed with dengue and received the care and treatment i needed. The team also helped rearrange my flights home.
Great service for my trip in Nepal
I bought trekking insurance with World Nomads in Dec 2016 for my trek to Everest Base Camp. I came down with severe mountain sickness on my trip, and WN covered my helicopter rescue and all of my hospital expenses. They made it extremely easy for me and I am just so happy I went with them. If I hadn't gone with them, I would've been forced to pay around $12,000 for heli rescue as there was no possible way I could walk down. Thanks for your help World Nomads!
An Insurance Company I Trust
I have been living in Australia on a working holiday visa for the past 18 months and purchased WN insurance at the start of my second year.
A few months later I went to emergency and subsequently saw a GP and had tests done. I was extremely concerned about medical costs so I called WN right away to let them know what was happening. Not only did the lady on the other end of the line provide comfort and immediately start my claim but someone called twice over the next week to ask me how I was feeling.
The claim process was straightforward...and the claim emails I received were very helpful. I really liked receiving claim updates on the WN website as well. I was refunded for everything within a month. Thank you for everything World Nomads.
- Travel Insurance - Standard Plan
Very good Insurance
I purchased World Nomads travel insurance for my next holiday in USA. About 20 days before departure, my wife had a medical problem (pregnancy complications) and Doctor said that she was unfit to travel. Then I was forced to cancel my trip. I immediately informed World Nomads sending them all the necessary documentation. They reimbursed me in a couple of weeks . Claim procedure was very easy and clear. In my opinion World Nomads is a very serious company.
- World Nomads Travel Insurance
Fantastic Insurance - Wouldn't be Without It - famous last words!
I my last review I wrote how fantastic World Nomads are, and I stand by every word I wrote. Except the title...
Let me explain. I travelled to the Philippines, and as it was just a short trip, I didn't bother with getting the travel insurance I so publicly delcared 'I wouldn't be without'. Famous last words!
I saw a little puppy lying injured on the street outside the house where I was staying. The poor thing couldn't stand properly, and couldn't walk. It was probably about six weeks old, and in danger of becoming pancake shaped......The pup wasn't injured, it was so covered in ticks that it was probably anaemic and quite likely had tick fever.So I gently picked it up to move it to the sidewalk. From nowhere its mother came and savaged my leg through my track-suit pants. My leg was pretty badly torn in three places. I've been vaccinated against rabies, but still had to go to the hospital twice for booster shots. The cost was almost as much as one month's travel insurance. And, of course, with travel insurance I would have airfare protection, baggage coverage and much more. With my past experiences with World Nomads (two claims over 8 years) I can't recommend them highly enough. If you're thinking, "Oh, it's only a short trip, I won't bother", think about what happened to me when I didn't bother. And I can tell you, when it comes to World Nomad's travel insurance, in future, I WON'T travel without it!
I have just been reimbursed for items that were stolen from me on a recent trip to Spain. I found the claims process straightforward and it was approved within a week. Very impressed
- Travel Insurance - Standard Plan
Severely broken wrist in USA, medical costs: $35,000USD+
I severely broke my wrist in the USA after an accident. Rushed to hospital. Had x-rays, and after excruciating pain had extensive emergency surgery. It was a very stressful ordeal. Especially the financial aspect. I was grilled about my insurance because travel insurance is a foreign concept in the USA. In total it cost more than $35,000USD worth in medical costs. All taken care of by world nomads. It was tough, but they helped guide me along the way and kept in prompt contact by email due to the time zone difference and calls being often impractical. Thank you very much for being there when I needed! I would definitely use world nomads again and would recommend to my friends and family.
- Travel Insurance - Explorer Plan
Great cover and easy to deal with!
World Nomads were great. I was travelling from Germany via London and on to South East Asia mainly in Thailand and Vietnam. I purchased the comprehensive cover which included all these destinations. Had a great time in Thailand but became ill just before flying out to Vietnam. Once we arrived I checked into medical centre and found out I had dengue fever. My girlfriend got straight onto the phone with world nomads and they were very easy to deal with and made regular phone calls to check on my status. We did have to pay a deposit before being a...dmitted but world nomads reimbursed this fee so I was completely covered after paying Te excess fee in my cover plan. They even rang after my discharge to finalise the claim and let me carry on my holiday. Over all great cover and easy people to deal with. Thanks Wolrd Nomads!
- World Nomads Travel Insurance
My medical expenses claim was easy and fast
I needed to submit a medical claim for all 5 members of my family, worth about AUD$3000. The expenses were from an illness that struck us all at different overlapping times over a 9 week period in the USA. I called WN to get a case number initially, plus phoned each time we needed to visit another Dr, then submitted all my documents, bills, receipts and medical notes on my return to Australia 2 months later through the online claim page. My claim was paid into my bank in about a week. I did not need to make any claims for the more 'grey' areas of travel insurance (theft, damage, luggage loss, etc.) but for my medical claim they sure were outstanding.
Easier than I expected!
I had to make a claim a week before my friend and I were going to Peru and the US because I was diagnosed with cancer, the week before Christmas too! So I was expecting absolutely no responses or money back. But with medical notes from my surgeon, I was able to get 99% of my money back (the only things they didn't cover were vaccinations and police checks, which I still could use on my next trip, so no stresses there) by the end of January. The staff were easy to talk to and super easy to deal with! Definitely recommend for trips to the Americas :)
Questions & Answers
I notice that all the 4 and 5 star reviews are from 2+ years ago, but recently, all the reviews are 1 star. What's happened to the claims process in that time for this to be so consistent?
Hi I'm Hanum, a Malaysian. I'm going to Australia for holiday while pregnant. My question is am I eligible to buy World Nomads travel insurance? Does the World Nomads cover pregnancy complication? Thank you.
I need to file a claim, and I need a password tom proceed. Will you please notify me with a password?
Barbara Moore ID 622070
Just to make sure I'm resetting the correct password on the correct account, could you please send me a quick email on firstname.lastname@example.org?
Looking forward to hearing from you,
Get an answer from our members and World Nomads representatives
|Category||Travel Insurance||Travel Insurance|
|Maximum Age Covered||70 years old||70 years old|
|Overseas Emergency Assistance||$5,000,000||Unlimited|
|Pregnancy (max weeks)||Not Included||Not Included|
|Resumption of Journey||$1,500||$1,500|
|Hospital Cash Allowance||Not Included||$50 per day, up to $5,000|
|Overseas Emergency Medical & Hospital Expenses||$5,000,000||Unlimited|
|Loss of Income||Not Included||Not Included|
|Permanent Disability||Not Included||$12,500|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||$250|
|Delayed Luggage||$300 after 12 hours||$450 after 12 hours|
|Credit Card Fraud||$1,500 as part of Travel Documents cover||$1,000 as part of Travel Documents cover|
|Travel Documents / Passport||$1,500||$1,000|
|Maximum Single Item Limit||$500 (Laptops or Cameras)||$2,000 (Laptops or Cameras)|
|Luggage & Personal Effects||$2,000||$10,000|
|Rental Vehicle Excess||Not Included||$3,000|
|Motorbike / Moped Coverage||Not Included||Not Included|
|Domestic Pet Care||Not Included||Not Included|
|Special Activities Packages|
|Cruise||Not Included||Not Included|
|Snow / Ski||Optional Extra||Optional Extra|
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