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World Nomads Travel Insurance

World Nomads Travel Insurance

Explorer Plan, Standard Plan
2.7 from 276 reviews · View Statistics

Reviews

  • Value for Money
    5.0 (1)
  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (1)
  • Claim Resolution Time
    • 1-2 weeks (1)
    • 2-4 weeks (1)
  • Claim ApprovedYes (1) · No (1)
Previous
Next
Steveh

StevehSouth East Queensland, QLD

Already recommend to anyone travellIng, so glad I had it

published

The staff at the emergency response are amazing, after doing ligament damage to my knee in Bali they organised everything to fly home and sort out medical stuff from home, they helped immediately and answered all of my questions and checked to see how I was. No complications yet just waiting for medical reimbursement now.

Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
ASJ

ASJNew South Wales

  • 2 reviews
  • 1 like

Excellent experience with World Nomads

published
Value for Money
Transparency
JohnB

JohnBSydnery

Helpful and supportive all the way through the claim

published

I needed to fly home for surgery and Global Nomads system for helping out was efficient and supportive. They were prompt in their emails, and got on the phone when needed.
They didn't hesitate to pay for flights and got me home as quickly as possible.
Thoroughly recommended.

Insurance claim madeYes
2 comments
World Nomads
Sarah T.World Nomads
JohnB
JohnB

Thanks Matt, all recovered and back on the field in Africa with Mercy Ships.

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USD$15,000 all covered.

published
Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads

Quick and easy claims process

published

I had to make a claim for my medical expenses because my toddler fell ill in Thailand. The online claims system was straight forward and the money hit my account within few days. Would highly recommend to families traveling with kids.

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
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Next
Scott Message

Scott MessageSydney

  • 4 reviews

Emergency Assistance when you need it

published

After falling ill in Bali, my wife contacted the Emergency Assistance team in Sydney, who were very professional and friendly. They told us to go to BIMC in Nusa Dua. I was diagnosed with dengue and received the care and treatment i needed. The team also helped rearrange my flights home.

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
KKA

KKA

  • 2 reviews
  • 1 like

Great service for my trip in Nepal

published

I bought trekking insurance with World Nomads in Dec 2016 for my trek to Everest Base Camp. I came down with severe mountain sickness on my trip, and WN covered my helicopter rescue and all of my hospital expenses. They made it extremely easy for me and I am just so happy I went with them. If I hadn't gone with them, I would've been forced to pay around $12,000 for heli rescue as there was no possible way I could walk down. Thanks for your help World Nomads!

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
Tammy

TammyBrisbane

  • 2 reviews

An Insurance Company I Trust

published
Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
E_milio

E_milioitaly

Very good Insurance

published

I purchased World Nomads travel insurance for my next holiday in USA. About 20 days before departure, my wife had a medical problem (pregnancy complications) and Doctor said that she was unfit to travel. Then I was forced to cancel my trip. I immediately informed World Nomads sending them all the necessary documentation. They reimbursed me in a couple of weeks . Claim procedure was very easy and clear. In my opinion World Nomads is a very serious company.
Emilio

Insurance claim madeNo
1 comment
World Nomads
Sarah T.World Nomads
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Fantastic Insurance - Wouldn't be Without It - famous last words!

published
Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads

Great service

published

I have just been reimbursed for items that were stolen from me on a recent trip to Spain. I found the claims process straightforward and it was approved within a week. Very impressed

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
Sam C

Sam CQueensland

Severely broken wrist in USA, medical costs: $35,000USD+

published

I severely broke my wrist in the USA after an accident. Rushed to hospital. Had x-rays, and after excruciating pain had extensive emergency surgery. It was a very stressful ordeal. Especially the financial aspect. I was grilled about my insurance because travel insurance is a foreign concept in the USA. In total it cost more than $35,000USD worth in medical costs. All taken care of by world nomads. It was tough, but they helped guide me along the way and kept in prompt contact by email due to the time zone difference and calls being often impractical. Thank you very much for being there when I needed! I would definitely use world nomads again and would recommend to my friends and family.

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
Chris T

Chris TOamaru

Great cover and easy to deal with!

published
Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads

My medical expenses claim was easy and fast

published

I needed to submit a medical claim for all 5 members of my family, worth about AUD$3000. The expenses were from an illness that struck us all at different overlapping times over a 9 week period in the USA. I called WN to get a case number initially, plus phoned each time we needed to visit another Dr, then submitted all my documents, bills, receipts and medical notes on my return to Australia 2 months later through the online claim page. My claim was paid into my bank in about a week. I did not need to make any claims for the more 'grey' areas of travel insurance (theft, damage, luggage loss, etc.) but for my medical claim they sure were outstanding.

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads

Easier than I expected!

published

I had to make a claim a week before my friend and I were going to Peru and the US because I was diagnosed with cancer, the week before Christmas too! So I was expecting absolutely no responses or money back. But with medical notes from my surgeon, I was able to get 99% of my money back (the only things they didn't cover were vaccinations and police checks, which I still could use on my next trip, so no stresses there) by the end of January. The staff were easy to talk to and super easy to deal with! Definitely recommend for trips to the Americas :)

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
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Questions & Answers

Lisa N

Lisa Nasked

World Nomads Travel Insurance

I notice that all the 4 and 5 star reviews are from 2+ years ago, but recently, all the reviews are 1 star. What's happened to the claims process in that time for this to be so consistent?

No answers
Hanum

Hanumasked

World Nomads Travel Insurance

Hi I'm Hanum, a Malaysian. I'm going to Australia for holiday while pregnant. My question is am I eligible to buy World Nomads travel insurance? Does the World Nomads cover pregnancy complication? Thank you.

No answers
Barbara Moore

Barbara Mooreasked

World Nomads Travel Insurance

I need to file a claim, and I need a password tom proceed. Will you please notify me with a password?
Barbara Moore ID 622070

1 answer
World Nomads
Sarah T.World Nomads

Hi Barbara,

Just to make sure I'm resetting the correct password on the correct account, could you please send me a quick email on help@worldnomads.com?

Looking forward to hearing from you,

Sarah
World Nomads

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World Nomads Travel Insurance

Details

Compare both World Nomads Travel Insurance
CategoryTravel InsuranceTravel Insurance
UnderwriterAXAAXA
Maximum Age Covered 70 years old70 years old
Medical Coverage
Overseas Emergency Assistance $5,000,000Unlimited
Accidental Death$1,000,000$12,500
Emergency Dental$500$500
Pregnancy (max weeks) Not IncludedNot Included
Resumption of Journey $1,500$1,500
Hospital Cash AllowanceNot Included$50 per day, up to $5,000
Overseas Emergency Medical & Hospital Expenses$5,000,000Unlimited
Loss of IncomeNot IncludedNot Included
Permanent DisabilityNot Included$12,500
Luggage & Personal Effects
Theft of Cash Not Included$250
Delayed Luggage $300 after 12 hours$450 after 12 hours
Credit Card Fraud$1,500 as part of Travel Documents cover$1,000 as part of Travel Documents cover
Travel Documents / Passport $1,500$1,000
Maximum Single Item Limit $500 (Laptops or Cameras)$2,000 (Laptops or Cameras)
Luggage & Personal Effects $2,000$10,000
Ancillary
Personal Liability $1,000,000$2,500,000
Rental Vehicle Excess Not Included$3,000
Motorbike / Moped Coverage Not IncludedNot Included
Domestic Pet Care Not IncludedNot Included
Special Activities Packages
GolfIncludedIncluded
CruiseNot IncludedNot Included
Adventure IncludedIncluded
Snow / SkiOptional ExtraOptional Extra
Compare both World Nomads Travel Insurance
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