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World of Books

World of Books (page 2 of 86)

4.1 from 1,705 reviews

Reviews

4.1

1,705 reviews
5
(1,124)
4
(190)
3
(82)
2
(71)
1
(238)
  • Product Quality
    4.4 (1,051)
  • Return Claim MadeYes (36) · No (1,140)
  • Shipping
    4.4 (735)
  • Customer Service
    4.4 (855)
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Sue

SueSydney, NSW

definitely use again

published

It was the first time I had used this company and will definitely use them again. Great service and not a long time to wait for delivery. Books were also in great condtion

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Jan Flint

Jan Flint

  • 2 reviews

Fed up

published

Absolutely fed up waiting for a book to arrive. I ordered 2 books one arrived after such a delay no sign of the other one
The time I have wasted checking at the post office not happy at all

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Gary Stewart

Gary StewartSouth East Queensland, QLD

Awaiting delivery.

published

I am Still awaiting delivery of book .If I could get an update would be great. I sent an email a couple of weeks ago but no tracking.Cheers Gary Stewart.

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Shane

ShaneHunter Region, NSW

Good to older books

published

Books were in good condition. They had great postage, packed well for postage. It's good that you get good quality old books. The information in old books is still new information for anyone who chooses to read them.

Customer Service
Product Quality
Return Claim MadeNo
Charles

CharlesCentral, SA

  • 2 reviews

Hard to put down, a real page turner.

published

As a former defence force member I fully understood the implications of the facts that the author Pete Earley presented. It reads like any of the best spy thrillers by Len Deighton or John Le Carre. It puts you there amongst the action and gives you an insight into the minds of the protagonists.

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Product Quality
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Return Claim MadeNo
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Kez

Kez

  • 2 reviews

Great product and servide

published

I recently purchased a book from World of Books as I like the idea of recycling used books. I find books to be valuable resources both for learning and reading for pleasure and having the option to purchase a book rather than seeing it thrown away is very satisfying.
As always items bought from World of Books are in excellent condition, and arrived within the stated time even though the possibility of disruptions due to the covd-19 restrictions.
Thanks you World of Books for continuing to provide your usual excellent service and products.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Lesley Ellis

Lesley EllisSouth East Queensland, QLD

  • 2 reviews

Wonderful service

published

Thank you World of Books...very professional and outstanding customer service..from a business point of view you are doing a great job considering the virus pandemic when things have slowed down ....
I will be back...Kind Regards
Lesley Ellis

Customer Service
Shipping
Return Claim MadeNo
Ana D

Ana DSouth East Queensland, QLD

  • Verified customer

Beware of this company

published

Fellow Australians beware about this company, you may trustful believe that under the .com.au is an Australian company but incorrect!. The company has a PO BOX in NSW, but is based in Sussex, England, so any issue with a book you will be asked to return it to England. I know by Australian law is unlawful what they are doing so think twice before clicking the Pay button. Also all the complains about delays in the deliveries is for the same reason, long travel.

Return Claim MadeYes

Great customer service

published

I have processed 2 orders from them. The first I never received. After emailing them they asked I wait another couple days and when it still did not come I emailed them once again and they replied within 24 hours saying they have processed a refund. Very happy. The second order I got within a week. They are well read books but still good quality, so I am also very happy with that.

Customer Service
Return Claim MadeNo
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Lynne

LynneIllawarra, NSW

  • 2 reviews

Best Secondhand Store Online

published

Fast and efficient service- so nice to be able to buy such beautifully kept second hand books at such a reasonable price- this is my first time buying from this store, they came so quickly I would have no hesitation in recommending or buying from them again- WELL DONE

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Product Quality
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Return Claim MadeNo
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Excellent supply of secondhand books

published

It is great to be able to purchase books that are out of print and also other secondhand books at a reasonable price. The stated condition of books is generally accurate.

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Product Quality
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  • Verified customer

Fab quality for a great price!

published

All items arrived quickly and just as described. Couldn't fault the service. I've ordered before and I will 100% order again soon! But what should I order first....that is a good question!!

Customer Service
Product Quality
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Return Claim MadeNo
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Fiona

FionaGreater Melbourne (Metropolitan), VIC

Thankyou! Rare book quickly and efficiently provided!

published

Great price. Great service. So excited that WOB were able to find an out of print book I was unable to source elsewhere. Quick email response to a query. Thank you - I will be back !

Customer Service
Product Quality
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Return Claim MadeNo
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Never again

published

Ordered a set of books.
Three days later told not available even though my order went through.
Was offered a refund but i had to chase for it over 2 weeks to get it

Return Claim MadeNo
Tin

TinRichmond-Tweed, NSW

Good service

published

The book came when they said it would. No problems. They where helpful. The book came in good condition for a second hand book. Will use them in the future

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Product Quality
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Return Claim MadeNo
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Phil

PhilSouth East Queensland, QLD

Excellent Service; Excellent Quality of Product

published

Good website, easy to use for an old fella.
Service on time and as stared
Quality of book was as described ie very good condition.
Very happy all around with this company.
Happy to recommend.

Product Quality
Shipping
Return Claim MadeNo

Excellent quality

published

The book arrived as new. Very happy. I was expecting it to be in more used condition, but it was like a new book. This is a very good service for second hand books.

Customer Service
Product Quality
Return Claim MadeNo
rbo29691

rbo29691Perth, WA

  • 3 reviews

Excellent book

published

The book was just what I wanted I enjoyed both books now I look for more into the mystery rob booth it was reading couldn’t put them down yours once again rob booth

Customer Service
Product Quality
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Return Claim MadeNo
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Lydia

Lydia

  • 2 reviews

Such a great service, can't wait till you are back up and running.

published

I totally understand that you have temporarily ceased taking any new orders due to the Coronavirus. Simply love your website. Books are always accurately described. Thank you very much. Lydia.

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Product Quality
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Anna Angel

Anna AngelSydney, NSW

World of Books are amazing

published

I have purchased several books from World of Books and they have NEVER ever let me down. Even when the transaction doesn't quite pan out the way it is meant to, they will do their utmost to bring a resolution. The prices are more than reasonable and to find books which are so hard to obtain, is always a pleasure. Thank you World of Books, your customer service is outstanding and thoroughly enjoy browsing through your enormous catalogue of titles...especially the cook books!.

Customer Service
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Return Claim MadeNo
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Page 2 of 86
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Questions & Answers

Gaylene Parker

Gaylene Parkerasked

I have Not rcvd my book yet, can you please tell me where it is?

1 answer
Jan Flint
Jan Flint

Love to know where my book is fed up with sending numerous emails it’s on its way
Ordered back in February. Books may be cheaper but the wait is ridiculous

ros

rosasked

when will the Elizabeth George book I have ordered and paid for arrive please?

5 answers
Kez
Kez

In my experience with World of Books most of my purchases have arrived around the time that was specified. Occasionally an item might arrive the day after the specified time. If I have been concerned I have contacted World of Books and they have always answered my concerns promptly. Usually it has been suggested to wait a couple of more days after the specified date as often the postal service is the reason for the delay. World of Books have always asked me to let them know if the item fails to arrive as it can then be addressed.

Charles
Charles

Hi Ros, count on ten days if you live interstate in a rural location. Australia Post will keep you updated on line through their tracking system. My last order arrived in my post office box here in rural SA right on the tenth day.

ros
ros

probably the disruption with COVID19 - ordered 23rd March - now 13/4, but Easter gets in the way! might be there next week! am in Melbourne! not rural by any means!

Lady M

Lady Masked

I ordered the music shop but it hasn’t arrived at our PO Box yet? You ask me for a review but a bit premature.

No answers

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