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Worldcare Travel Insurance - Comprehensive Plan

Worldcare Travel Insurance - Comprehensive Plan (page 2 of 12)

4.5 from 232 reviews

Reviews

4.5

232 reviews
5
(162)
4
(51)
3
(2)
2
(1)
1
(16)
  • Value for Money
    4.4 (73)
  • Transparency
    4.4 (68)
  • Customer Service
    4.5 (67)
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Easy and good value

published

Easy to set up, underwritten by respectable insurance company. Really good value for family including winter sports. Didn't have to claim but hopefully it would be as painless as the setup process

Transparency
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult, Child and Teenager
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the kind words Violaine!

Martin

Martin

  • 2 reviews

gave peace of mind

published

very easy to setup, have not had the need to claim , have used the company several times, cannot comment on ease of making a claim but hoping it would be a seamless administrative process,

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Martin!

perfect

published

Easy to organize great value for money for a family on a budget. will definitely use this insurance again for our travels. Easy online application even with an existing medical condition

DestinationNew Zealand
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Michael! We look forward to insuring you and your family on your next trip. Kind regards, Tegan

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ching

ching

  • 3 reviews

Cheap and reasonable price

published

I didn’t make a claim, so I can’t tell the claim is easy or not for processing, but it is reasonable price for travel insurance compare to other company. If there is no excess for claim, it is more attractive

DestinationSouth America
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for your feedback Ching! We appreciate it.

The reviewer stated that an incentive was offered for this review

Jeff G

Jeff GSydney Surrounds, NSW

  • 2 reviews

The best travel insurers for seniors?

published

Best value we could find - as seniors with significant preexisting conditions they provided cover for us that others refused. Easy online signup and value for money. Worries about medical costs resolved easily.

Transparency
Customer Service
Value for Money
DestinationNew Zealand
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Jeff! Regards, Tegan

Tagie

TagieSouth East Queensland, QLD

Would not travel without it

published

Good value easy set up Every time we travel. Have travel over 10 years have not needed to make a claim yet would never travel with insurance cover with this company service isgreat

Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the kind words Tagie!

The reviewer stated that an incentive was offered for this review

Queensland Travel

published

Good value, I found it easy to set up. This is the second time I used the World care. I have previously used various insurance companies, but I found Worldcare easy to use.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so good to hear Kandiah, thanks for the review.

Fiona M.

Fiona M.South East Queensland, QLD

Ease of coverage

published

Policy was good value, customer service representative was easy to talk to and explain what we wanted and the illnesses covered far exceeded any other company which gives peace of mind when traveling with chronic illnesses. This is the first time we have used this company but will use them again and would recommend them to anyone else.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult, Senior and Teenager
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's wonderful to hear Fiona!

Johann

JohannSouth East Queensland, QLD

Glad to have the cover knowing we would be safe and even better not having to use it

published

It was good as the cover provide what we need to feel safe in our travel and was quick east to understand what we were covered for and very easy to set it up over the internet

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback Johann!

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Jo jo

Jo joSydney Surrounds, NSW

  • 2 reviews

Always feel protected with worldcover

published

I have used this insurance cover on most of my trips
Always easy to do either online or on the phone
I have never needed to claim in my insurance while travelling overseas

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for taking the time to post a review Jo Jo! Regards, Tegan

Mark T.

Mark T.South East Queensland, QLD

With insurance, the T&C's & claims are far more important than the premium $

published
Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Type of ClaimCar/Rental Hire Excess
Claim Resolution Time<1 week
Claim DateNovember 2019
Claim ApprovedYes
Insurance Cover ForAdult
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1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so great to hear Mark! Thanks for the review. Kind regards, Tegan

Alan H

Alan HSouth East Queensland, QLD

  • 3 reviews

Great Travel Insurance

published

I am a returning customer and Worldcare offered me a good comprehensive policy. I had to amend the policy for additional cover for car hire and this was no problem and fixed quickly.

Transparency
Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's great to hear, thanks Alan! Regards, Tegan

Angela

AngelaPerth, WA

Thank God I had no need to use it but felt at ease knowing I was covered

published

this is 3rd time using this company everything about setting it up and organising was great
Well explained and easy to understand. Offers are good too. I would use this company again

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks Angela! Kind regards, Tegan

Peter

PeterSouth East Queensland, QLD

Travel insurance.

published

Covered all our needs at a reasonable price. Have used this company many times & keep coming back. Only had to claim once, & that was processed promptly. Would recommend to any one,

Transparency
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so wonderful to hear! Thanks Peter. Kind regards, Tegan

S.J.Parker

S.J.ParkerSydney Surrounds, NSW

Great Insurance

published

Policy was comprehensive & very good value. This is the second time we used this type of insurance for our overseas holidays. Easy to get an online quote and modify as required.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review and your feedback! Regards, Tegan

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Leone Janet Henderson

Leone Janet HendersonHunter Region, NSW

  • 2 reviews

This policy covered me for any situation

published

Policy was good value. Fortunately I didn't have a claim.

I have use this company for a number of times over the last few years. Any trip I take in future I will certainly use this company again.

Transparency
Customer Service
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's great to hear, thanks for the review Leone! Regards, Tegan

No Reply to Email after 72 Hours

published

I emailed Worldcare over 72 hours ago to request an extension to my policy "end date". I did receive an automated reply that one of their consultants "will respond to my enquiry as soon as possible". So far no reply from a consultant, this is very disappointing as I have used this company several times in the past.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
5 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Frank, I'm sorry to hear that. Has someone been in touch with you yet? Please let me know if there's anything I can do to assist. Kind regards, Tegan

Frank P.
Frank P.

Hi Tegan, no one has been in touch with me yet and it has now been 7 days since my email. Regards Frank

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Frank, okay thank you for letting me know. I will private message you for further details so we can get to the bottom of this. Tegan

john kinsey

john kinseyPerth, WA

  • 2 reviews

Everything that I wanted

published

My first time with WTI. Probably because it's my first international holiday for 20 years. Hope to alter that now. So easy to organize cover and great rate. Will come back again

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback John! We look forward to insuring you on your next trip! Regards, Tegan

Jack

JackIllawarra, NSW

  • 2 reviews

Great policy at great price for peace of mind

published

Very happy purchasing this policy for two of us for a trip to New Zealand particularly as we encountered a flight cancellation prior to leaving Australia; policy would have covered motel costs if needed.

DestinationNew Zealand
Claim MadeNo
Insurance Cover ForAdult
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Jack, thanks for sharing your experience with us! We look forward to welcoming you back as a customer. -Worldcare Travel Insurance

China Traveller

China TravellerSouth East Queensland, QLD

So easy and quick

published

Myself and my 2 travel companions all signed up for comprehensive cover - no issues, Very easy to sign up and a great price, first time used and would use again without hesitation.

DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for sharing your experience with us. We look forward to welcoming you back as a customer! -Worldcare Travel Insurance

Page 2 of 12
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Questions & Answers

Stella

Stellaasked

Travel Insurance - Comprehensive Plan

I am travelling to Europe in April via Melbourne. I live in Regional South Australia and will be flying on a regional airline to Melbourne the night before to avoid travel delays. On return to Australia there is no connecting flight back to my city the same evening so i will be staying overnight in Melbourne again. Does Worldcare cover me from when I leave home to when I return home or do I require separate domestic insurance for those parts of my journey

1 answer
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Stella, that's a great question.
The following is from our Product Disclosure Statement (PDS) regarding the definition of the 'journey' that your policy covers.
"Journey means travel which begins when you leave home or your place of business to commence your travel and ends when you arrive back home or at a hospital or nursing home in Australia (if you are evacuated or repatriated), whichever is earlier."
I hope that clarifies, but if you have any further queries please call us on 13 1000 and we'll be happy to assist.
Kind regards, Tegan

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