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Worldcare Travel Insurance

Worldcare Travel Insurance (page 2 of 96)

Comprehensive Plan, Domestic Plan, Multi-Trip Plan, etc...
4.4 from 1,918 reviews

Reviews

(1,203)
(511)
(98)
(19)
(87)
  • Value for Money
    4.4 (188)
  • Transparency
    4.2 (141)
  • Customer Service
    4.4 (168)

Seems reasonable - can’t evaluate until a claim is made

published

The policy fitted my requirements at a reasonable price. However the company cannot be assessed until a claim is made.
This is the first time I have insured with this company and I will insure with them again

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea) and Europe
Claim MadeNo
Insurance Cover ForSenior
See all answers
SANDY

SANDYDarling Downs, QLD

  • 2 reviews

Wouldn’t leave home without it.

published

After many trips overseas we always found the rates excellent.
Have never had to lodge a claim but feel confident that we would be well looked after if the need arose.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Sandy!

Doreen

DoreenHunter Region, NSW

  • 2 reviews

Damaged baggage

published

Found not very helpful about putting in a claim for damaged luggage the online form didn’t work and the hard copy I was emailed required you to have tried with the airline first and required so much information so quess you hope it’s too much trouble so we will go away very disappointing

Transparency
Customer Service
Value for Money
DestinationAntarctica
Claim MadeNo
Insurance Cover ForSenior
See all answers
3 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Doreen, I'm very sorry to hear about this. Is there any way I can assist, or has this now been resolved? Kind regards, Tegan

Doreen
Doreen

No could you please ring me told to go to airline first they won’t come to fix as you have to report the damage before you leave the airport 0411487763

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Doreen, I have asked our Claims Team to call you ASAP to discuss. Tegan

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Ms. Dorothy Lytton

Ms. Dorothy LyttonPerth, Western Australia (Code 6065)

  • 2 reviews

Holiday Travel to UK for Christmas

published

I have used this Company for several years now. Luckily I have not had to claim for anything, but the security of the Policy is well worth buying. Peace of Mind.

DestinationEurope
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Dorothy!

Easy and good value

published

Easy to set up, underwritten by respectable insurance company. Really good value for family including winter sports. Didn't have to claim but hopefully it would be as painless as the setup process

Transparency
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult, Child and Teenager
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the kind words Violaine!

Martin

Martin

  • 2 reviews

gave peace of mind

published

very easy to setup, have not had the need to claim , have used the company several times, cannot comment on ease of making a claim but hoping it would be a seamless administrative process,

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Martin!

perfect

published

Easy to organize great value for money for a family on a budget. will definitely use this insurance again for our travels. Easy online application even with an existing medical condition

DestinationNew Zealand
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Michael! We look forward to insuring you and your family on your next trip. Kind regards, Tegan

ching

ching

  • 3 reviews

Cheap and reasonable price

published

I didn’t make a claim, so I can’t tell the claim is easy or not for processing, but it is reasonable price for travel insurance compare to other company. If there is no excess for claim, it is more attractive

DestinationSouth America
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for your feedback Ching! We appreciate it.

The reviewer stated that an incentive was offered for this review

Jeff G

Jeff GSydney Surrounds, NSW

  • 2 reviews

The best travel insurers for seniors?

published

Best value we could find - as seniors with significant preexisting conditions they provided cover for us that others refused. Easy online signup and value for money. Worries about medical costs resolved easily.

Transparency
Customer Service
Value for Money
DestinationNew Zealand
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Jeff! Regards, Tegan

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Tagie

TagieSouth East Queensland, QLD

Would not travel without it

published

Good value easy set up Every time we travel. Have travel over 10 years have not needed to make a claim yet would never travel with insurance cover with this company service isgreat

Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the kind words Tagie!

The reviewer stated that an incentive was offered for this review

Fitted our needs perfectly

published

Easy to set up on line partner had medical issues which was approved within 24 hours, first time we have used this company, good value and we will be using this company for annual travel insurance.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so good to hear Noel!

Queensland Travel

published

Good value, I found it easy to set up. This is the second time I used the World care. I have previously used various insurance companies, but I found Worldcare easy to use.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so good to hear Kandiah, thanks for the review.

Fiona M.

Fiona M.South East Queensland, QLD

Ease of coverage

published

Policy was good value, customer service representative was easy to talk to and explain what we wanted and the illnesses covered far exceeded any other company which gives peace of mind when traveling with chronic illnesses. This is the first time we have used this company but will use them again and would recommend them to anyone else.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult, Senior and Teenager
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's wonderful to hear Fiona!

Johann

JohannSouth East Queensland, QLD

Glad to have the cover knowing we would be safe and even better not having to use it

published

It was good as the cover provide what we need to feel safe in our travel and was quick east to understand what we were covered for and very easy to set it up over the internet

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback Johann!

Jo jo

Jo joSydney Surrounds, NSW

  • 2 reviews

Always feel protected with worldcover

published

I have used this insurance cover on most of my trips
Always easy to do either online or on the phone
I have never needed to claim in my insurance while travelling overseas

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for taking the time to post a review Jo Jo! Regards, Tegan

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patrick

patrickWestern District, VIC

just insurance, nothing fantastic

published

thankfully did not have to use,the company was easy to deal with online, their comprehension of mental health problems leaves lot to be desired, member of family has anxiety, immediately the company excluded this a mental health disease, and the the family member is medicated for anxiety, and has been for 10yrs.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
See all answers
2 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback Patrick - we appreciate it. Kind regards, Tegan

patrick
patrick

i would suggest that you contact leading mental health experts, and get some accurate guidelines for mental health issues, because anxiety and depression are two separate types of illnesses.

M. Edwards

M. EdwardsSydney, NSW

Easy to arrange

published

Good value and easy to set up for four people
I have used this Insurance company before.
Should have made a claim once before two years ago but forgot to submit it

Transparency
Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for taking the time to leave a review! Kind regards, Tegan

Maureen

MaureenSouth East Queensland, QLD

  • 2 reviews

A great company to travel with

published

Have used Worldcare several times now. Their whole approach to making insurance easy is tops for me. fortunately have not had to make a claim and fingers crossed I never have to.
Will definitely be using the. In the future.

Transparency
Customer Service
Value for Money
DestinationMiddle East
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Maureen! Regards, Tegan

Mark T.

Mark T.South East Queensland, QLD

With insurance, the T&C's & claims are far more important than the premium $

published
Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Type of ClaimCar/Rental Hire Excess
Claim Resolution Time<1 week
Claim DateNovember 2019
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so great to hear Mark! Thanks for the review. Kind regards, Tegan

Alan H

Alan HSouth East Queensland, QLD

  • 3 reviews

Great Travel Insurance

published

I am a returning customer and Worldcare offered me a good comprehensive policy. I had to amend the policy for additional cover for car hire and this was no problem and fixed quickly.

Transparency
Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's great to hear, thanks Alan! Regards, Tegan

Page 2 of 96

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Questions & Answers

Heinrich B.

Heinrich B.asked

I took out a policy to travel to Japan. I am now not going. There seems to be no way to actually cancel the insurance??? Or at least I could not find a way. Should be clear - no travel, refund the insurance premium?

No answers
G Griffin

G Griffinasked

Hi, if the Australian Government or other official authority issues a Do Not Travel warning to the specific region or country I am booked to travel to, and that warning is given after I purchase your travel insurance policy and after I book my travel arrangements (flights and accommodation), would you cover me for cancellation of my trip? Kind regards, Gillian

2 answers
Bent O.
Bent O.

I had the same issue and rang them directly (as suggest by them below) and got a detailed answer rather than ask in a review site.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Gillian, thanks for your question. You can call us on 1800 008 614 to discuss. Kind regards, Tegan

Andrew

Andrewasked

If my trip gets cancelled due to the coronavirus will I receive a full refund?

2 answers
CraigS
CraigS

You need to ring WTI & talk to them about your specific circumstances. Don’t assume anything. It’s likely your conversation will be recorded for future reference if needed, for both parties benefits.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Andrew, I'd suggest calling us on 1800 008 614 to discuss your individual circumstances. Spot on Craig!

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