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Worldcare Travel Insurance

Worldcare Travel Insurance (page 3 of 96)

Comprehensive Plan, Domestic Plan, Multi-Trip Plan, etc...
4.4 from 1,918 reviews

Reviews

4.4

1,918 reviews
5
(1,203)
4
(511)
3
(98)
2
(19)
1
(87)
  • Value for Money
    4.4 (188)
  • Transparency
    4.2 (141)
  • Customer Service
    4.4 (168)
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Angela

AngelaPerth, WA

Thank God I had no need to use it but felt at ease knowing I was covered

published

this is 3rd time using this company everything about setting it up and organising was great
Well explained and easy to understand. Offers are good too. I would use this company again

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks Angela! Kind regards, Tegan

Peter

PeterSouth East Queensland, QLD

Travel insurance.

published

Covered all our needs at a reasonable price. Have used this company many times & keep coming back. Only had to claim once, & that was processed promptly. Would recommend to any one,

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so wonderful to hear! Thanks Peter. Kind regards, Tegan

S.J.Parker

S.J.ParkerSydney Surrounds, NSW

Great Insurance

published

Policy was comprehensive & very good value. This is the second time we used this type of insurance for our overseas holidays. Easy to get an online quote and modify as required.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review and your feedback! Regards, Tegan

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Leone Janet Henderson

Leone Janet HendersonHunter Region, NSW

  • 2 reviews

This policy covered me for any situation

published

Policy was good value. Fortunately I didn't have a claim.

I have use this company for a number of times over the last few years. Any trip I take in future I will certainly use this company again.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's great to hear, thanks for the review Leone! Regards, Tegan

No Reply to Email after 72 Hours

published

I emailed Worldcare over 72 hours ago to request an extension to my policy "end date". I did receive an automated reply that one of their consultants "will respond to my enquiry as soon as possible". So far no reply from a consultant, this is very disappointing as I have used this company several times in the past.

5 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Frank, I'm sorry to hear that. Has someone been in touch with you yet? Please let me know if there's anything I can do to assist. Kind regards, Tegan

Frank P.
Frank P.

Hi Tegan, no one has been in touch with me yet and it has now been 7 days since my email. Regards Frank

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Frank, okay thank you for letting me know. I will private message you for further details so we can get to the bottom of this. Tegan

john kinsey

john kinseyPerth, WA

  • 2 reviews

Everything that I wanted

published

My first time with WTI. Probably because it's my first international holiday for 20 years. Hope to alter that now. So easy to organize cover and great rate. Will come back again

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback John! We look forward to insuring you on your next trip! Regards, Tegan

CFD

CFD

  • 2 reviews

Easy to make adjustments to our cover

published

I needed to extend the cover by a day - it was very easy to arrange over the phone at minimal cost. Great peace of mind for our car hire insurance.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's great to hear, thanks for the review! Regards, Tegan

Jack

JackIllawarra, NSW

  • 2 reviews

Great policy at great price for peace of mind

published

Very happy purchasing this policy for two of us for a trip to New Zealand particularly as we encountered a flight cancellation prior to leaving Australia; policy would have covered motel costs if needed.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Jack, thanks for sharing your experience with us! We look forward to welcoming you back as a customer. -Worldcare Travel Insurance

China Traveller

China TravellerSouth East Queensland, QLD

So easy and quick

published

Myself and my 2 travel companions all signed up for comprehensive cover - no issues, Very easy to sign up and a great price, first time used and would use again without hesitation.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for sharing your experience with us. We look forward to welcoming you back as a customer! -Worldcare Travel Insurance

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W Smith

W SmithSouth East Queensland, QLD

Won't cover losses from delayed flight + loss of night's accommodation + car hire

published
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, we're sorry to hear you're disappointed with your experience. I'll get in touch via private message to see if there's anything we can do to further assist. - Worldcare Travel Insurance

Arsen

ArsenSydney, NSW

It's a must

published

This is my first time buying World care Travel Insurance. I pick this insurance company as the price was lower compare to others with better coverage. I did not make a claim though that is why I couldn't say more.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Arsen, thanks for sharing your experience. Great to hear of your satisfaction. We look forward to welcoming you back as a customer next time! - Worldcare Travel Insurance

Cruisling

CruislingGreater Melbourne (Metropolitan), VIC

Excellent coverage regular customer of WCTI. Never travel without it.....

published

Great value for cruising. Easy online set up. Regular updates from company prior to travel along with reminders. Regular customer of WCTI, never travel without their cover. Will definitely use again

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Cruisling, we love getting feedback like this! Thanks for sharing. We look forward to welcoming you back as a customer next time you cruise! - Worldcare Travel Insurance

Simple and good for seniors

published

Have used the company many times and it has continually offered best value for seniors. Did make a mistake with dates and was too late to extend policy while still traveling. Did not get relevant support via email, only what I could not do! Eventually I found out myself could buy a new policy online. A few days warning that policy was due to expire would have been helpful. Did have to make a small claim and the process was slick.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Jo-B, we love getting feedback like this! Thanks for sharing. We look forward to welcoming you back as a customer next time you travel! - Worldcare Travel Insurance

Mid

MidPerth, WA

  • 2 reviews

You have to have it.

published

I felt the policy was a little expensive for what I required. I feel it could have been more flexible to cater for what was actually required. This is the first time I have used worldcare and will probably use them again.
My only slight criticism was the unclear explanations of the policy wording when I took the policy out.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for your review! We appreciate you sharing your feedback with us. - Worldcare Travel Insurance

Thailand Oct 19

published

I had a good trip should have made a claim for travel as I had to come home early due to family member hospital admission paid extra cost of flight changes with thai airline and very big change to virgin price for flight change.

2 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Allan, thanks for your review. If you'd like to submit a claim, please visit https://www.worldcare.com.au/travel-insurance/claims-process/ in order to do so. Kind regards, Worldcare

allan williams
allan williams

I have destroyed my cost invoices for thai flight change and my virgin flight change since I arrived home so only have my bank record for virgin for flight change cost so I can not claim

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anonymous

anonymousHunter Region, NSW

Easy to understand coverage and can complete online

published

Yes the policy was quite good value compared to other travel insurance companies and it was very easy to set up. We have not used this travel insurance company previously

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for the feedback. Welcome to Worldcare! - Worldcare Travel Insurance

Ken

KenHunter Region, NSW

  • 2 reviews

Eazy to set up

published

Great company been useing for years never a problem with there service eazy contact if have a question or a claim good prive and have told others to use this insurance company

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Ken, great to hear. Thanks for your feedback! - Worldcare Travel Insurance

Great company

published

I have used this insurance twice and It was very easy to apply, Fortunately no claims were needed but I feel confident with this insurer and will use them again. I have received no reward for this review but would like a discount on my next cover. Thank you.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance
Reg

RegSouth East Queensland, QLD

  • 2 reviews

A first timer

published

Our first time with Worldcare them again. Very easy to organise online and a fair premium. We had no claims so we are not able to comment on claims experience

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Reg! Kind regards, Tegan

Craig

CraigPerth, WA

  • 3 reviews

Easy to apply, and my claim was dealt with efficiently

published

Policy was good value and easy to apply for. I lodges a claim for lost prescription glasses and was pleasantly surprised how quickly it was dealt with. I was a bit disappointed that they depreciated the cost of 18 month old glasses by 30%, but I supposed one should read the fine print carefully before buying a policy. However that was my fault

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Craig, thanks so much for your feedback on your claim experience - we appreciate it. Kind regards, Tegan

Page 3 of 96
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Questions & Answers

Heinrich B.

Heinrich B.asked

Worldcare Travel Insurance

I took out a policy to travel to Japan. I am now not going. There seems to be no way to actually cancel the insurance? Or at least I could not find a way. Should be clear - no travel, refund the insurance premium?

1 answer
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Heinrich, give us a call on 1800 008 614 and we can answer any cancellation questions you have. If your cancellation is related to COVID-19, these FAQs may also be of assistance: https://www.worldcare.com.au/covid19-faqs/ Kind regards, Tegan

G Griffin

G Griffinasked

Worldcare Travel Insurance

Hi, if the Australian Government or other official authority issues a Do Not Travel warning to the specific region or country I am booked to travel to, and that warning is given after I purchase your travel insurance policy and after I book my travel arrangements (flights and accommodation), would you cover me for cancellation of my trip? Kind regards, Gillian

2 answers
Bent O.
Bent O.

I had the same issue and rang them directly (as suggest by them below) and got a detailed answer rather than ask in a review site.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Gillian, thanks for your question. You can call us on 1800 008 614 to discuss. Kind regards, Tegan

Andrew

Andrewasked

Worldcare Travel Insurance

If my trip gets cancelled due to the coronavirus will I receive a full refund?

2 answers
CraigS
CraigS

You need to ring WTI & talk to them about your specific circumstances. Don’t assume anything. It’s likely your conversation will be recorded for future reference if needed, for both parties benefits.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Andrew, I'd suggest calling us on 1800 008 614 to discuss your individual circumstances. Spot on Craig!

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