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Worldcare Travel Insurance

Worldcare Travel Insurance (page 4 of 96)

Comprehensive Plan, Domestic Plan, Multi-Trip Plan, etc...
4.4 from 1,918 reviews

Reviews

4.4

1,918 reviews
5
(1,203)
4
(511)
3
(98)
2
(19)
1
(87)
  • Value for Money
    4.4 (188)
  • Transparency
    4.2 (141)
  • Customer Service
    4.4 (168)
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Ian

IanMetropolitan Adelaide, SA

Comprehensive cover at an affordable premium

published

Policy provided the right level of cover for us and it was easy to buy on-line.
It was the second time we have used Worldcare.
We haven't made a claim so can't comment on claims processing. Hopefully we don't have to.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the nice feedback Ian! Regards, Tegan

Sue P.

Sue P.South East Queensland, QLD

Peace of Mind

published

Easy terms to understand, fortunately have never had to claim, I guess that would give me idea of value for money. I have been using World Care for over 10 years and rates are very good to other offers I have looked into.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Sue - it's great to hear from a regular customer! Kind regards, Tegan

appropriate

published

Used once before and affordable and easy to set up and hadn't ever claimed on any of my travels fortunately and the comprehensive duo is hopefully all we need for future

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Graham! Regards, Tegan

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Perfect travel insurance for us

published

Very easy to set up the gentleman that looked after us was very informative, we didnt need to lodge a claim so cannot comment on that, and this is the first time we have used Worldcare Travel Insurance, will definitely use them next holiday.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks Mitchy! We look forward to insuring you on your next trip. Regards, Tegan

Bryan Gillis

Bryan GillisPerth, WA

  • 2 reviews

Domestic Expedition Cruise

published

One of a very few companies that would insure me for this type of activity as I had recently had a heart valve replaced. Did not have to make any claims

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

It's great to hear we could assist you Bryan! Hope you enjoyed the expedition cruise. Kind regards, Tegan

Geoffrey Hands Jnr

Geoffrey Hands JnrGreat Southern, WA

  • 2 reviews

Terrific Domestic Plan

published

Value for money. Easy to apply and obtain online.

Have used a number of times for domestic travel interstate and cruising around Australia; and continue to do so into the future.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Geoffrey, thanks so much for the great feedback on our Domestic Plan! Regards, Tegan

Karyn

KarynGreater Melbourne (Inner), VIC

The right level of cover at a great price.

published

I did not need to make a claim on my insurance for my recent trip but I can say that the application process was really a breeze. It provided all the necessary elements that I required and I was able to travel knowing that if anything did go amiss I would have the right level of cover.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Karen! Regards, Tegan

Rob.

Rob.South East Queensland, QLD

  • 2 reviews

I have not claimed on medical insurance before!I have

published

We have used Worldcare travel insurance 5times,we had no claims.I have been insured in Comprehensive,now my husband and myself.
It was pretty easy to set up,just took a phone call!
It was good value.

3 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the feedback Rob! I just wanted to ask if there is any reason you gave us a low star rating of 1 out of 5 stars, and if there is anything we could have done better, as your feedback comment seems positive. Kind regards, Tegan

Rob.
Rob.

I made a mistake,I wanted to give you 5stars.
Although I have not claimed on my travel insurance, I would not know how it works out.Rob.e

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Okay no problem, thanks for clarifying!

Methuselah

MethuselahGreater Melbourne (Inner), VIC

The online experience was reassuring.

published

I can only comment on the purchase experience which was straightforward considering our advanced age and general decrepitude. Fortunately no claims were needed but I feel confident with this insurer and will use them again. I have received no reward for this review but would like a discount on my next cover. Thank you.

1 comment
Worldcare Travel Insurance
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Peter Kerrison

Peter KerrisonFar North Queensland, QLD

Excellent Service

published

Was unfortunate to have an accident while on holiday. From the moment Worldcare were contacted the service provided was excellent - A+++ My needs were put above everything else. All aspects of Medical care provided were 1st rate. First time I have used this company but I am glad I did. Their pricing was quite reasonable for cover offered and certainly, after the fact, well well worth it. Highly recommended.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

I'm sorry to hear about your accident Peter, but I'm glad we could assist. Kind regards, Tegan

Greg M

Greg MSydney, NSW

Peace of Mind

published

Fortunately I didn’t have to use my insurance on my recent trip to Japan but as a high level quadriplegic it was great to know that I was covered if anything went wrong

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Greg, hope you enjoyed your trip to Japan! Kind regards, Tegan

Judithottery

JudithotterySydney, NSW

  • 2 reviews

Easy to buy

published

Bought on line, simple application, accepted my partner's declared health issues. As I did not have to make a claim I cannot comment on anything else. I would use again.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for taking the time to post a review! Regards, Tegan

Safe and secure with Worldcare

published

Very easy to set up. An efficient chat on phone, done in minutes.
Had to make a claim and benefit was paid promptly without fuss.
This was my first time with Worldcare

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the positive feedback on our customer service and claims! So good to hear. Regards, Tegan

sly362

sly362Greater Melbourne (Inner), VIC

  • 3 reviews

Have always used Worldcare Travel for my overseas travel insurance

published

Have compared Worldcare Travel with other companies and find Worldcare the best value for money.
Have had no problems in making claims in the past.
Would recommend this company for your travel insurance needs.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review! Kind regards, Tegan

keith smith

keith smithPerth, WA

Favourual Reveiw

published

Never had to use the policy ,did think it was a little pricey as most of our pre-medical conditions weren't that bad.
Otherwise glad to know we had something to fall back on if something did happen.
Not many companies to insurer with and that's a same.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Keith! Regards, Tegan

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Kathy T.

Kathy T.Darling Downs, QLD

  • 2 reviews

Good plan and price

published

Felt the policy was good value but didn’t have to use it. I have paid more for policies with other companies and found when I needed it I wasn’t covered.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for sharing Kathy! Regards, Tegan

N Drysdale

N DrysdaleGreater Melbourne (Outer), VIC

NOT HAPPY TWO POLICIES ONE TRIP

published

we purchased a policy without a cruise package.When a holiday with a cruise became available we could not amend or cancel our policy.We were told we could only take out an additional policy for the trip.Costly and not happy

3 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for your feedback and I'm sorry to hear about this. If there is anything I can do to assist at this stage, please don't hesitate to send me a private message with your details and I will look into it for you. Regards, Tegan

N Drysdale
N Drysdale
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for that Neil, I will pass your details onto our complaints team to call you to discuss. And I'll contact you now via private message to continue this conversation. Tegan

Ted

Ted

  • 2 reviews
  • 1 like

Good one for Seniors

published

I have used Worldcare Travel Insurance three times. So far no claims made. Easy to set up for traveller with existing medical conditions. Good value and will use them again..

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Ted! Regards, Tegan

Belinda

BelindaHunter Region, NSW

Easy to generate and understand

published

The policy was easy to understand and set up. The certificate was instant and the access to further information was directive and explicit. This is the third time I have used this insurance company for travel and I will continue to use them for future policies.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the review Belinda! Kind regards, Tegan

Erin

ErinPerth, WA

  • 2 reviews

Fantastic

published

Never thought I would have to use Travel insurance. I have a pre existing illness, so it is not easy to find someone to cover me. Worldcare did. I then had to take my son to the doctor when we were away. Easy to submit claim and jt was resolved straight away and received my money about 3/4 days after the doctors visit. Will definitely use Worldcare again next time I go away

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the review and for sharing your positive claim experience Erin! Regards, Tegan

Page 4 of 96
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Questions & Answers

Heinrich B.

Heinrich B.asked

Worldcare Travel Insurance

I took out a policy to travel to Japan. I am now not going. There seems to be no way to actually cancel the insurance? Or at least I could not find a way. Should be clear - no travel, refund the insurance premium?

1 answer
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Heinrich, give us a call on 1800 008 614 and we can answer any cancellation questions you have. If your cancellation is related to COVID-19, these FAQs may also be of assistance: https://www.worldcare.com.au/covid19-faqs/ Kind regards, Tegan

G Griffin

G Griffinasked

Worldcare Travel Insurance

Hi, if the Australian Government or other official authority issues a Do Not Travel warning to the specific region or country I am booked to travel to, and that warning is given after I purchase your travel insurance policy and after I book my travel arrangements (flights and accommodation), would you cover me for cancellation of my trip? Kind regards, Gillian

2 answers
Bent O.
Bent O.

I had the same issue and rang them directly (as suggest by them below) and got a detailed answer rather than ask in a review site.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Gillian, thanks for your question. You can call us on 1800 008 614 to discuss. Kind regards, Tegan

Andrew

Andrewasked

Worldcare Travel Insurance

If my trip gets cancelled due to the coronavirus will I receive a full refund?

2 answers
CraigS
CraigS

You need to ring WTI & talk to them about your specific circumstances. Don’t assume anything. It’s likely your conversation will be recorded for future reference if needed, for both parties benefits.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Andrew, I'd suggest calling us on 1800 008 614 to discuss your individual circumstances. Spot on Craig!

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