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Worldcare Travel Insurance

Worldcare Travel Insurance (page 5 of 96)

Comprehensive Plan, Domestic Plan, Multi-Trip Plan, etc...
4.4 from 1,918 reviews

Reviews

4.4

1,918 reviews
5
(1,203)
4
(511)
3
(98)
2
(19)
1
(87)
  • Value for Money
    4.4 (188)
  • Transparency
    4.2 (141)
  • Customer Service
    4.4 (168)
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Hugely expensive!

published

We needed an extension to our travel insurance policy which we had taken out prior to leaving Australia and we could only do it on the day our original travel insurance expired which was stressful waiting to call from Europe on that day particularly because of the time difference.

It cost us a whooping $264 for 10 days in Europe and our excess was $200! Luckily for us we didn't need to make a claim but as we had no other option for travel insurance as we were already overseas.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Mollie, I'm sorry to hear you were unhappy with the cost of your premium, but thanks for sharing your feedback. Kind regards, Tegan

mark_devine

mark_devineSouth East Queensland, QLD

  • 6 reviews

Appears to be a good cover

published

Did not have a claim but the Company has a good payout record (Choice). The cover was easy to set up but their pre existing Medical conditions have strict guidelines going back ten years. The cost of my pre existing conditions cost more than my insurance.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback Mark - we appreciate it. Kind regards, Tegan

Chris

ChrisPerth, WA

Worldcare Insurance review.

published

It was good value. I would recommend this company.
I did have to lodge a claim. It was the first time that I have ever had to lodge a claim. It was accepted within days and the funds appeared in my account within a week from the time of the claim.
This was the first time that I have used this Worldcare Insurance company.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the great feedback on your claim experience Chris! Regards, Tegan

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Sisters

SistersSouth East Queensland, QLD

Happy

published

We thankfully didn't need to lodge a claim so cannot comment in that respect hence the 4 rating. We were very happy with the cover and found it very reasonably priced when compared to other travel insurances. Appreciated the " travel tips and don't forget" email just before we left too. Made it a bit more personal.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for the great feedback on our pricing and the pre-departure email. So good to hear! Regards, Tegan

Naomi

NaomiSouth East Queensland, QLD

  • 2 reviews

We had peace of mind and enjoyed our trip more with this package.

published

Great comprehensive package. Well priced, easy to find and set up. The people were helpful when I needed to contact them.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the great feedback on our customer service Naomi! Kind regards, Tegan

Gavin

GavinPerth, WA

Worry Free

published

We researched lots of companies products but came back to Worldcare as they offer the best deal in our opinion. We thankfully never had to claim but the piece of mind we were covered was enough. Even though we compare others we still come back to you guys. Next time we feel there will be no hesitation in signing up again.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so great to hear! Thanks Gavin. Kind regards, Tegan

Rosie

RosieSydney, NSW

  • 2 reviews

Good for Oldies

published

Fortunately didn't have to claim, we would use Worldcare if going on another holiday. Good value for seniors in their 80's as travel insurance very expensive for oldies. Thank you.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for your review Rosie! Kind regards, Tegan

Kevin P.

Kevin P.Darwin, NT

  • 2 reviews

Costs vs Age

published

Most people don't get the chance to travel overseas until they have retired. By that time they will most probably fall into the age group that attracts an age based levy on their insurance premium. For example a couple aged 32 and 40 travelling to Vanuatu for 1 week in December 2019 will be quoted $93.66 for Comprehensive Duo cover. However a couple aged 71, 79 will be quoted $244.91 for the same cover. As we are a couple aged 71, 79 the "value for money" component no longer exists with us.

We have used Worldcare Travel Insurance probably more than 20 occasions for overseas travel and maybe 5 to 10 times for travel in Australia. We have not had any need to lodge a claim.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Kevin, thanks for taking the time to post a review and for sharing your feedback. Kind regards, Tegan

No problems

published

Easy to arrange and easy to extend after original travel plan changed. As there were no issues during the trip it is not possible to comment on whether ‘after care’ is effective. I would try this product again.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for leaving a review! Regards, Tegan

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Good value policy

published

Good value and simple to set up. Not had to claim, and have used the policy before. Would use again. And recommend to others for peace of mind for their trips

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for sharing your feedback! Kind regards, Tegan

George

GeorgePerth, WA

A must when travelling.

published

The policy was of excellent value and easy to set up.
This was the first time we've used this insurance company and we would recommend this company to others needing travel insurance.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the recommendation George! Regards, Tegan

Any chance of having a multiple travel insurance plan for someone below the age of 78?

published

Being a frequent traveler, I was sent an email that a Multiple Travel Insurance Plan is the way to go about it. However, when I rang up but was told that I was not eligible because I was 76. As I travel overseas 4-6 times annually, I find it a hassle having to answer all the questions each time I want a travel insurance. I have been using your company for the past 3-4 years and happy with the services I received.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the feedback Alan, we appreciate it. Kind regards, Tegan

Travel Insurance for 70yrs+

published

There were some inconsistencies in the health questions which took up a little time. Overlapping areas ditto for some health concerns. Compared to other insurers it represented good value. I looked at "Choice" for guidance. We had no claims. This is the first time that we have used this Insurer. All processes were completed on-line.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for this Colin! Regards, Anthony.

Dave C

Dave CSydney, NSW

Low cost for cover

published

Whilst we did not make a claim, the product was the best for cover and price. This is the second time we have used this travel cover. Both times was the lowest cost for highest cover.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks Dave!

Retail Cusomer

Retail CusomerSouth East Queensland, QLD

  • 10 reviews
  • 2 likes

Peace of Mind

published

traveled to Phuket, safe and fun trip.
No claim required.But good to know we had insurance. Was great value and good coverage.
Have claimed in the past, was hassle free.
Recommended

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback and for recommending us!

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2-week overseas holiday

published

Reasonable price for comprehensive cover and peace of mind. Easy to set up and understand the cover/policy. I did not need to claim, so I have no experience/comment on that process.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Alyce, thank you for your positive review.

Strlla

StrllaMetropolitan Adelaide, SA

Tour of Myanmar and China

published

We have used worldcare travel insurance a number of times now - easy to organise and reasonably priced- luckily we haven’t had to claim so can’t comment on the claims process

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi, thank you for your positive review.

Kassy

KassyDarling Downs, QLD

  • 5 reviews

Wonderful cover for Overseas Travel

published

I use Worldcare Travel Insurance whenever I travel anywhere. Great value, good coverage, easy to set up. When travelling overseas, it is good to know you are covered for anything that may arise.. I have never made a claim, but they are a trusted company.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Kassy!

Julie

JulieMetropolitan Adelaide, SA

  • 2 reviews

Did not need to use but nice to know it was there

published

Took out the Policy as the company agreed to cover my travel in Iran. I did not need to use the policy. But for peace of mind it was there. Thus cannot comment on any claims experience. Whilst I was overseas, I decided also to go to Lebanon and without any fuss it was included in the policy very quickly.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Julie, thank you for your positive feedback.

Deb

DebQueensland

  • 2 reviews

Not worth the money

published

Turned out to be very expensive, not sure if it was age related, but our daughter managed to get a quote, 1 week less but 1/5 of the price.
Didn’t cover our needs, would have liked to have extended our stay due to family illness but insurance didn’t cover the cost to change the flights.
Not sure if I have used it beforehand.

1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Deb, thanks for the feedback and I'm sorry to hear you were disappointed with the cost of your policy on this occasion. Regards, Tegan

Page 5 of 96
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Questions & Answers

Heinrich B.

Heinrich B.asked

Worldcare Travel Insurance

I took out a policy to travel to Japan. I am now not going. There seems to be no way to actually cancel the insurance? Or at least I could not find a way. Should be clear - no travel, refund the insurance premium?

1 answer
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Heinrich, give us a call on 1800 008 614 and we can answer any cancellation questions you have. If your cancellation is related to COVID-19, these FAQs may also be of assistance: https://www.worldcare.com.au/covid19-faqs/ Kind regards, Tegan

G Griffin

G Griffinasked

Worldcare Travel Insurance

Hi, if the Australian Government or other official authority issues a Do Not Travel warning to the specific region or country I am booked to travel to, and that warning is given after I purchase your travel insurance policy and after I book my travel arrangements (flights and accommodation), would you cover me for cancellation of my trip? Kind regards, Gillian

2 answers
Bent O.
Bent O.

I had the same issue and rang them directly (as suggest by them below) and got a detailed answer rather than ask in a review site.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Gillian, thanks for your question. You can call us on 1800 008 614 to discuss. Kind regards, Tegan

Andrew

Andrewasked

Worldcare Travel Insurance

If my trip gets cancelled due to the coronavirus will I receive a full refund?

2 answers
CraigS
CraigS

You need to ring WTI & talk to them about your specific circumstances. Don’t assume anything. It’s likely your conversation will be recorded for future reference if needed, for both parties benefits.

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi Andrew, I'd suggest calling us on 1800 008 614 to discuss your individual circumstances. Spot on Craig!

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