Very good service
I'm using this service for more of 2 years never have a problem, it is a fast and trust service. I sent money to Colombia every month. They used the best price.
Fast and efficient.
Thank you for providing a fast service. Friday I sent money from Australia to a Vietnamese bank account, I was expecting it to arrive on Monday or maybe Tuesday. I was stunned when it was in their bank account within 4 hours, thank you or providing a service so fast.
Unsatisfactory Customer Service
I have been using World Remit for about 2 years to satisfactorily transfer money to Cameroon and Zambia. Initially, when I needed to phone their Help number in Australia, I never needed to wait more than a few minutes. Recently in 2021, the waiting time has been endless and their call - back service never responds! If some failure in the transfer occurs, how do I contact them!
hard to talk to a person but when can they are nice and helpful. Bosses need employee more people for customers
I sent money to world remit. It shows on my bank statement it paid to a NAB bank account. Online website not show a transaction. World remit office in Sydney seems closed as no one there. Phone number is disconnected. Multiple tries in trying to find customer service. Online live chat not working now too.
EDIT- Finally got to speak to a person who are always polite when can. They will refund money and did have issue with poli banking. Just if have issue try contact go on twitter as that is how i got someone to give me a case number which can use to call and talk to a helpful person
Delay in Response after submission of documents
You requested documents that I submitted through email because the upload button was not working Now it's 3 days. My relative has not received the money. He has lost his bid to buy very essential items for the family
Unreliable at times
Been using this service to send money for a while, had an issue with waiting for authorisation. Got my issue resolved, however it took them a while to do so.
Will I still be credited
Money was sent to me by a friend to my account but the name she input isn’t the same name on my account but the names and every other thing are correct it shows processing over 48hours now will I still be credited?
Simply the Best!
I have been using World Remit to transfer money to India for over three years. There has never been an instance when we have encountered any kind of problem. It has just gotten better over the years. A year or two ago, the money transferred took at least half a day to reach the recipients bank account. Now, it reaches within minutes. Whats even better is that all of this comes at a very small commission paid. I strongly recommend World Remit for a quick, safe and convenient method of money transfer.
Amount not been transferred instantly
I have been a loyal customer ofWorld Remit.I noticed that when I send AUD 9000 + world remit does not instantly send the amount to my bank in India.Last week I sent a substantial amount and I had to call up WR customer service and only then my money was credited to my bank in India.Yesterday I sent the same amount 9000 plus and when the amount was not credited to my account in India, I called up WR and the lady whom I spoke to gave me a silly excuse that they have not received the amount from Poli.My account shows the amount has been sent to W...R.She couldnt help me and asked me to wait until Monday .Even though WR advertises that money goes to the bank account of the receiver instantly,am afraid to tell you the truth. For smaller amounts, there is no problem.Its when I sent a lump sum on both occasions I went through agony.The amount I transferred yesterday via WR has not been credited to my account in Infia.They didnt even acknowledge receipt of the sum.No email nor mobile messages was sent to me.I am deeply saddened by the inefficiency of WR.They should honour what they advertise instant money transfer. Hope they will improve the service and not let down the valued customers like me Regards Kohinoor.
Worldremit. I have been using it for the past year for money transfer and never been any issues at all and it s so easy to use the app money is transferred in 24 hours.i recommend them highly.i have spoken to There customer service and always been treated with respect. I will always use them in the future.
Fast money transfer
Money transfer straight to account in within 15 minutes. First transaction would take 1 day but after that everything smooth, just select account and transfer money. Exchange rate is best.
Good for me - All these negative reviews are hard to believe
For me, good service, fast and effective transfer. Customer service even rang me to suggest a more secure transaction route than I had initiated.
Difficult to believe the incredible split of reviews. It’s either the best ever or the worst ever depending on who you believe and which review site you are using. That makes me suspicious - not of WorldRemit but of the reviewers!
Fast and reliable
Been using this app several months now to send Money to Philippines. Money is transferred in minutes via Bank deposit. I didnt have any issues or problems in sending remittances using this app. So far, Im happy with the service.
You need to understand how they operate!!
I had three transfers to two recipients, however WorldRemit use local partners in other countries so you need to know the local transfer codes and not the international transfer codes, albeit the app / order form is vague and unclear on this point. If there is a mistake or a change required for the recipient information you need to wait five business days plus one additional business day from the time (WorldRemit) send the information to their (local agent) and for their (local agent) to acknowledge the transfer. If you contact the call centr...e you receive a very average response as they want to tell you things and not listen to what is required in terms of resolution with a few exceptions... At least I know what I am dealing with now.... forewarned is forearmed as a customer... not good, not the worst and not great!
Hassle free and reliable
I have been using this service for 5 months and impressed with the speed of transferring. Easy app to use and hassle free. Recipient in Indonesia receives funds inside 3 hours.
Questions & Answers
I have 4000 AUD in the air and still wondering if I’ll ever get it back it’s been a week. Worst part they didn’t even approve my transaction number
Why on gods earth has by account been disable right after I transferred the money , this is unfair and I feel cheat , I would urgently like to know what's taking place transaction number 105604952?
I received a money transfer notification from WorlRemit on the same day I started a strict 14-day home quarantine. Should I inform the sender to cancel the transfer or should I wait until i have completed my quarantine to withdraw it? Please advice.
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