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Don't expect any support if you ever have an issue. Their phone number just sends you on a never ending loop. Chat support is constantly busy. Incredibly frustrating. You are on your own with this one.
This world remit is not good dont send any money here
Terrible world remit very annoying keep chatting the staff and they can't resolve the problems
Never again.only the small amount that I send but they keep saying wait till today.
Their processes are slow and inefficient
I tried to send 100 aud to Peru. They stopped processing the transaction to ask for my ID. No problem with that, I sent the ID right away. I got an email saying the ID was fine. But then the transaction didn't make any progress. It was frozen at the first step still. There wasn't any more information anywhere so I had to chat with their customer support, the person I talked to was kind but couldn't do much to help me other than telling me that they still need to verify my details and to wait between 24 and 48 hours to hear from them with further instructions. It's been 4 days and I still have to hear from them.
I've given up and asked for a cancellation. I just hope they are better at handling refunds.
Withhold money for no reason and dont return it
Sent 5500usd to chinese factory. They withheld the money pending investigation. Had to send recipients ids, then my personal bank statements of 2 banks then 12weeks after they said they were processing a refund. Then they read a script and every day. The next person says something different in happening and still no result. As if they are deliberately holding up thousands of transfers to earn money off the currancy market. The whole company is a scam. Ive been waiting 12 weeks now and still no result. Youve been warned!!
I just don't like their rates for transfers to bank accounts1
Guys, I was shocked to see the terrible reviews for world remit on here and I thought I better throw in a good word for them because over the years, they been great with me. I have only ended up here because recently they've changed their exchange rates a fair bit and since I am looking to transfer a large amount of money into my Bank account in Uganda (Yes, you heard that right, Uganda) to complete the construction of an apartment block, I was looking for other companies with better exchange rates. I have used Western Union before and the reas...on I stopped was because they did not provide me with the ability to deposit money directly into my overseas account but they also had really terrible exchange rates. Anyway, before I digress and get lost, I ended up coming across a money transfer service called Wise (Used to be TansferWise). Thing is I always check out customer reviews for companies before I engage them. Wise unfortunately had invariably terrible reviews, and although they had great exchange rates, I've decided not to use them. Then I thought, let me check out what people are saying about the Money Transfer company I have been using for over 5 years now . So I typed in world remit in the search bar and lo and behold! First up, they are not perfect! No one is, but what they are being accused of, I find in my experience is not true . For example: 1) I have on more than three or four occasions sent money to a relative in Uganda and then got like the telephone network on which their number is located wrong (principally because Ugandans have this annoying habit of changing their telephone numbers at the drop of a hat!), or their address. And, on all occasions-bar none, I have always received my money back in full-with even the transfer fees refunded! In fact, I trust these guys so much that on one occasion I had to send some emergency funds to a family member but unfortunately I got the telephone network on which they hold their number wrong. It was going to take a couple of days to sort this out for me to get the refund as told to me by world remit. But because I trusted World Remit completely, I actually made a second transfer to the same recipient, even before the one where I had gotten his details wrong had been refunded, just because he needed the money really urgently . And sure enough, I got the money from the first transfer refunded back to me in whole-together with he transfer fees. So they've been absolutely great in all ways and very prompt and so it shocked me some people have had crappy experiences with them. My only gripe with them is the crappy recent exchange rates and high transfer fees .
Worst service ever
Frustrating, annoying and upsetting experience ever. Worst part, i'm still unable to resolve it.
First, setting up an account was a nightmare, felt like entring area 51. Story short, i wanted to transfer wee amount of $90ish to friend's family in Pakistan. Who passed away while ago. I found his family is going through some tough time. Unfortunately, my transfer did not get through due to their account been closed. I cancelled the transfer and email WorldRemit. They asked me to provide recipient's ID which i provided. Then they asked me for reci...
Worst Service i have ever been given
I had issues with my transfer, it's been 2 weeks and it's just in the air. I don't know what is going on and none of their staff is able to explain what went wrong, they all give you different information. I am not wasting any more time with them, I am going to find another way to deal with this.
A business with no contact details is shady indeed
I am literally unable to contact these people. I challenge you to try it. There is no possible way to do it. Any business operating in Australia with no contact details must be shut down immediately. Here is their contact us page. Go ahead and see for yourself. All I wanted to do is delete my account and they refuse to allow this.
Terrible - support is nonexistent
I've used Worldremite a few times in the past. This time something went wrong on their website. They took payment but the site just got stuck on "waiting for transaction to be processed". Even though they took the money, they now can't find it on their end. I'm out of pocked and nobody seems to have the slightest inclination to help me :-/
Very good service
I'm using this service for more of 2 years never have a problem, it is a fast and trust service. I sent money to Colombia every month. They used the best price.
Scammers Beware !
Do not use these guys they are a scam and you will loose your money! I tried sending money to a friend over seas the transaction took too long to happen over 2 weeks so I cancelled to use another app and now they tell me the same thing over and over that my cancellation is being reviews but I cancelled it almost now 3 weeks ago !! These guys literally steal your money and dont give it back they have been telling me the same thing over and over and I have not been refunded ! Do not use this guys I repeat dont they are scammers and fraudsters beware
case number: 16360777
I am sending money to someone, and worldremit put on hold my transaction last 10 days, even I ask them cancelled my transaction and refund my money, but no they say give your id documents as well receiver ID documents, what a annoying service, really annoying, if someone need money urgently what can he do, I will never use worldremit in future.
Keep very far away
Folks be very careful if you are sending through World remit. As someone mentioned earlier this is a scammer, who will give you headache in the name of money transfer. I had to fight for 7 days to get my money back and i am unsure how they are still operating In Australia and why they have still not been investigatged. If you want to have problems, loose your money, have time at your hands to keep fighting to recover your money then you are free to send money through this WR. You will get mails and text messages telling you there is a technica...l problem while transfer and your overseas bank has rejected etc nonsense. you will be told they tried a few times still rejected and when you ask them proof of rejection, you will be ignored. Then when you get fed up, they will wait for your instructions to refund your money back and the drama starts here. They will pump you standard templated mails undersigned in various names saying that they have initiated the transfer and it will take 7 days or more and to keep checking your bank and trace your money. It is a joke!!!. to keep chasing your own money. You will loose your peace of mind, get worn out and give up having to constantly chase up to get your money back. There are so many others who are honest and quick. Warning you to be careful.
worst ever scammers holds your money and dose not give any explanation
WorldRemit will hold your money and dose not provide any answer or timeframe and explanation, stay away guys , very bad service must be banned to operate in Australia, cannot believe they are legally operating in Australia
Absolutely Infuriating Provider
I waited for 2 days for 3 different transactions just to be told that their local parter is having technical issues. It says on their website that cash would be available within minutes as it's a mobile wallet I am transferring to! As it was an urgent transfer, I had to use Remitly and cancel WorldRemit (same mobile wallet I was transferring to with WR and the transfer was instant with Remitly! so much for technical issue).It's been 9 days now since I have been told that my transactions were successfully cancelled and I havent got any of my refunds in my account still! Avoid to have any transaction with this company at all cost! Customer service is no help at all!!
Questions & Answers
I have 4000 AUD in the air and still wondering if I’ll ever get it back it’s been a week. Worst part they didn’t even approve my transaction number
Why on gods earth has by account been disable right after I transferred the money , this is unfair and I feel cheat , I would urgently like to know what's taking place transaction number 105604952?
I received a money transfer notification from WorlRemit on the same day I started a strict 14-day home quarantine. Should I inform the sender to cancel the transfer or should I wait until i have completed my quarantine to withdraw it? Please advice.
Get an answer from our members and WorldRemit representatives
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