??!
1 photo
WridgWays ACT, Queanbeyan

WridgWays ACT, Queanbeyan

3.5 from 13 reviews

Reviews

(6)
(3)
(0)
(0)
(4)


  • Verified customer

Damaged/broke fragile items; unresponsive to claims

published

Small amount of furniture to move from Canberra to Townsville. There were only 2 fragile items, both clearly needed care and both were broken. A large sheet of glass to cover a side-board was smashed and a wooden sculpture was broken.
Now more than a month since the damage, and there has been no replacement, no useful response, despite repeated requests.
All their marketing is about "peace of mind"; I decided to pay their higher prices to get that "peace of mind". Very disappointing

3 comments
WridgWays
WridgWaysWridgWays
Disappointed.
Disappointed.

I'll forward some of the existing correspondence to that email address, but it's disappointing that I need to send the information somewhere new.

Disappointed.
Disappointed.

well, I forwarded details as requested, and 5 days later, I've not received as much as an acknowledgement email. Why does it need to be "escalated" to the management team, instead of simply resolved?!


  • Verified customer

Phenomenal and first class removal Team

published

WridgWays recently facilitated the move from our 4 Bedroom house in Canberra to an interstate location. The entire Team worked tirelessly from start to finish to ensure the perfect Customer service !
Nathan Cicchini (Sales Consultant) inspired us with the confidence to instruct Wridgways to look after us selling his Companies protocols and procedures. What a fantastic brand advocate this gentleman is. Thank you Nathan.
Brett lead the removal Team from the front and by example and again, what a huge advocate for your Company.
Thank you Wridgways !!

Paul

PaulSouth-Eastern Region, NSW

  • Verified customer

Excellent move by professionals

published

We moved a four bedroom house from the country to the coast. The three men worked so hard, were so helpful, professional and courteous. I could not fault them, goods were packed so quick with no breakages or issues. Unpacking was even faster - god they were great. WridgWays Canberra should be proud.

Jac

JacCanberra 2600, ACT

  • 2 reviews
  • 2 likes
  • Verified customer

Dreadful, very disappointing

published
2 comments
WridgWays
WridgWaysWridgWays
Jac
Jac

I will do as you suggest but I have little confidence in your team now and suspect this is for appearances only given my experiences with Wridgways to date.


Tricky Dicky

Tricky DickyCanberra

  • Verified customer

Move would have been impossible had we not used Santa Fe

published

> 3 Bedroom house with a large amount of personal affects
> short distance (only 2KM)
> Yes…the planned move over 2 days worked out perfectly

Office LocationACT, Canberra

  • Verified customer

Cross country moving

published

Relocated from Perth to Parramatta into a 2 bedroom apartment. The move was arranged with 1 phone call. Move started and finished at the correct times and dates. All belongings arrived intact.

Office LocationACT, Canberra

  • Verified customer

Relocation - review

published

3 bedroom apartment.
Long distance (Queanbeyan NSW to Cranbourne west VIC)
Yes move started and finished on time.
My goods got damaged in move and my claim was rejected based on the fact that I have done packaging by myself, so SANTAFE won't cover the damaged good as good not packaged by professionals. I ended up paying 300 dollars in laundry and 1200 dollars for new washing machine.

Office LocationQueanbeyan NSW

  • Verified customer

Very friendly and helpful team

published

The team were punctual, efficient, and helpful. The team took care of our furniture. I will use Santa Fe WridgeWays again

Office LocationACT, Canberra
  • Verified customer

A stress free removal

published

Our move was from a three bedroom townhouse and only over a short distance. However, having Santa Fe Wridgways do the majority of the move took the stress out of doing it ourselves. The crew were very professional as well as arriving and finishing on time. Very happy with the service, thank you!

Office LocationQueanbeyan, NSW
1 comment
WridgWays
WridgWaysWridgWays
Lee

LeeAdelaide

  • Verified customer

Great move, great staff

published

Moved from ACT to SA smoothly and without fuss! Super helpful and easy to deal with both in person and over the phone. Everything arrived safely and in tact. Special mention to Dawn who was fantastic to deal with.

Office LocationACT, Canberra

  • Verified customer

Very Good Job

published

We moved within Weston Creek and found it to be smooth and trouble free. The beds were setup and around 50 boxes were part of the move along with household furniture.

Office LocationACT, Canberra
1 comment
WridgWays
WridgWaysWridgWays

Hi Dino, it's great to hear that we made your move so easy. Thank you so much for getting in touch, and we wish you all the best for a happy life in your new home!


  • Verified customer

Terrific customer service, a hassle-free move!

published

This was the second time I used Santa Fe Wridgways to move the contents of a one bedroom home from Brisbane to Canberra. I had a prompt response to my quote, contact with friendly Brisbane assessors and admin staff, and an easy pick-up at the scheduled day and time. The same can be said for the Canberra staff, who were prompt in delivery a few weeks later, everything arrived in excellent condition, and overall I would definitely recommend this service as terrific value-for-money to anyone undertaking a future move! Thanks very much!

Office LocationACT, Canberra
1 comment
WridgWays
WridgWaysWridgWays

Wrigways sold my goods at auction without consent - pathetic company and should be sued for all its

published
Office LocationACT, Canberra

See all WridgWays reviews

Questions & Answers

Sorry, there are no questions about WridgWays ACT, Queanbeyan but you can read 5 questions about WridgWays.


Get an answer from our members and WridgWays representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.