Reviewer Photos & Videos
So far so good
We have glossy polished concrete floors, tiles and wool carpet. I was worried about the potential of marking the polished concrete, but it looks fine so far.
It was easy to setup and start cleaning. Very happy so far.
Purchased in June 2021 at Roborock for $1,199.00.
Best investment ever. I am a clean freak who is always cleaning my floors. This has been a real game changer. It is great on the tiles, floor planks and carpet. Great with pet hair. The app is easy to use as well. Highly recommend this product.
Purchased in July 2021 for $1,200.00.
POOR CUSTOMER SERVICE
Only had the unit 7 months, and it cost $800, and yet when the charger has gone faulty, I have been told it is not under warranty. You would expect better when paying a premium price.
The water tank is leaking but I was told to fix myself.
And the mopping pad also faulty, though understand that is under consumables so not covered, but clearly not the best design.
Purchased in November 2020 for $797.00.
Vacuum good - poor sale
The vacuum performs well, however the fact that Roborock.com.au packaged a pre-sale that included disposable mop pads which are not suited to the s7 leaves a lot to be desired.
Purchased in May 2021.
The best thing I have purchased for myself!
Highly recommend Roborock! Does a wonderful job with vacuuming and mopping, my family and myself are very suprised that this little thing does a better job then a paid cleaners I’ve had in the past.
Purchased in June 2021 at Harvey Norman for $1,000.00.
Perfect! Can't live without it
Marble, Hardwood timber, carpet.
Absolutely awesome - it's now our favourite family member. Our floors (Especially under the bed etc) has never been so clean! Simply marvellous!
Set and forget. Remembers the 4 levels of the house.
Purchased in June 2021 at Mobileciti.
Life is too short - get the S7!
The Roborock S7 has exceeded my expectations. It’s vac function works well on carpets, lifting up the pile as it cleans and effectively collecting all dirt, dust and hairs on the floor. It leaves vac stripes on my carpet that a Wimbledon groundsman would be proud of! The transition to dual vac/mop function on hard floors is seemless, with adjustable mop and vac intensity. Navigation and map building via Lidar is very intelligent and enables zoning and definition of no-go zones (e.g. walk in shower) so you can choose to clean the whole house, si...ngle rooms or a user defined zone, all from the intuitive Roborock app. It even cleans fully under my beds and sofas, areas which I can’t reach with a conventional vac. Life is too short to spend it manually cleaning when a Roborock S7 can do it all for you!
Purchased in May 2021 for $1,000.00.
Great vacuum Love it !
Very happy with my purchase works well on my hardwood & tiled floors . Prefer the washable mopping pad to the disposable one as it does not last the full clean SueF
Purchased in June 2021 for $1,000.00.
Roborock S7 helps me multitask, but cleaning quality is just OK!
I wanted to go for budget friendly S6 Pure instead of S7, but due to repetitive advertisements on social mediaI and new features added in S7, I went for latter.
I unboxed it and tested on Day 1 of receiving my pre-ordered unit. It worked OK.
The next morning I powered it on and received error that the APP is unable to connect to the robot.
I reset the unit, deleted the app, and tried adding the robot vacuum cleaner but it failed each time.
I also took it off the docking station and powered it off for a while and powered back on, still it did not connect to my WiFI....It complaint that the password is incorrect, however, I triple confirmed the WiFi password is correct. I even brought the cleaner to same room as router and mobile phone but it made no difference. I looked online and followed the steps from link below: https://support.roborock.com/hc/en-us/articles/360035369812-What-should-I-do-when-Wi-Fi-connection-fails- It did not make any difference. I made sure Router is configured for Security Mode WPA2 PSK. DNS was changed to 18.104.22.168 and 22.214.171.124. There were no special characters in my WiFi password. Eventually I got it working by resetting my WiFi password and changing it back to what it was. *Room Mapping* It was easy to map the house and create room layout. I have noticed a couple of times, the Roborock gets confused following a path when doing selective room cleaning. See picture attached, I asked it to clean the Toy room and Gym room, but it got stuck behind a wall in the living room. I took it back to Dock and started again which worked fine this time. *Cleaning Quality* Vacuuming quality is also not super impressive even on full power. It does not pick up all debris of the same type consistently, on carpet or hard floor. The mop does not remove even some light stains which can be wiped off by a whip of a finger. I haven’t tried the Deep Clean function though. *Final verdict* Pros: It’s great for you if you do a lot of multitasking. I will give it 8/10 for cleaning. It helped me clean under my bed which I didn’t do in two years :) Cons: Will I recommend it to someone? May be NOT the S7! My friends have the S5 and S6 pure, it’s better to save some money and get the cheaper option, as it does the same cleaning job. The Auto Mop lifting is just a gimmick(though cool), you can really set no mop zones on carpet area. It is a pain to empty the bin manually, really looking forward to the auto empty bin which they say is expected this year. And Roborock, if you are listening, can you please create a feature request to allow users to manually set how much battery reserve is needed for the unit to go back to charging station? The current 20% reserve is really an overkill in most setup. Sometimes there is just a couple of meter squares left and it goes back for Dock at 20% battery remaining. Plus, can you also add the bin full and water tank empty notification?
Purchased in June 2021 for $1,019.00.
Great robot vacuum! Perfect for pet hair
This robot vacuum has really exceeded all expectations. It's navigation is great and it cleans fantastically on both hardwood and carpeted floors.
We purchased it while our golden retriever was shedding her summer coat and we were inundated with hair. After setting it on a daily schedule, our house is now consistently near spotless. It was also amazing how much dust and hair it was able to suck out of our carpet that our regular vacuum just couldn't touch.
The mopping functionality works really well for regular maintenance cleaning, and leave...s floors near feeling very clean. The only negative that I can think of is that the app sometimes fails to load the map and you can't vacuum until it does. It seems the mapping data (or some other necessary data) is stored on Roborock servers instead of locally, so if those servers are down, you can't run the vacuum. In the month we've had this though, we've only encountered a prolonged (more than 6hrs) outage once. This is our first robot vacuum so I can't compare it's performance to others but we are totally happy with it and I wouldn't hesitate to recommend it to anyone else looking to buy one.
Purchased in May 2021 for $1,019.15.
Perfect present for the husband :)
Bought this as a birthday present for the Husband as a joke. He loves it as I am not continuously whining for him to help with the housework. We can set it and forget the vacuuming and that is one task completed. With a teenager and two inside dogs with tiles and carpet it is perfect for the job. Two thumbs up.
Purchased in May 2021 for $1,149.00.
I love this machine. One of the best investments. I work long hours and being able to have this chore done for me is brilliant. I haven't used the mop feature as yet so cannot review that feature. I was surprised at how much dust it collects from our wooden floors even when they look pretty clean.
Purchased in May 2021.
Does exactly what we wanted
The Roborock S7 vacuums and mops saving time in our busy schedules. We are constantly surprised by the amount of dust it picks up after a couple days. When it mops, it cleans up dirt with ease.
Purchased in May 2021 at RoboRock for $1,016.00.
Have used it on both carpet and vinyl tiles it works brilliantly. Carpet seems best to restrict to a couple of big rooms to prevent dust chamber over-filling but that is fine. Wish the room divider allowed more flexibility other than just 1 line. Some of my areas aren't single straight line split. Still it works remarkably well. Very happy.
Purchased in May 2021 for $1,050.00.
She is my new baby))))))
Words can not describe the happiness I received by choosing this company, this vacuum cleaner (Mashka) and this service. I can not thank them enough for creating such a cute, smart, alive(! Yes, I talk to her and treat her as a full family member, the only one, in fact, that cleans up after itself
:-D ) vacuum !
It cleans so well, its so easy to operate, to clean , to remove and put parts back on. I'm absolutely in love. I thank you, wonderful and smart creators for this creature:) I also thank you, service people and Esther for being so patient and lovely, AND accessible online all the time, immediately! The top service!!!
Purchased in June 2021 at Roborock for $1,020.00.
Questions & Answers
Please consider building an outdoor 'covered area' mop/vac robot so I can keep my tiled entertainment area clean. So many houses in Australia have outdoor covered entertainment areas at the back of the house and they get dusty relatively quickly. Makita has a heavy duty mop robot that might do the job but I am sure you can come up with a good robot for outdoor area. It could be twice as tall with bigger wheels and water carrying capacity to deal with the heavier cleaning requirements of an outdoor area.
Get an answer from our members and Roborock representatives
|Category||Robot Vacuum Cleaners|
|Bin Capacity||0.47 L|
|Features||Mopping Function and Wi-Fi Connectivity|
|Running Time||180 min|
- GTIN13: 6970995782585
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