Reviewer Photos & Videos
So far so good
We have glossy polished concrete floors, tiles and wool carpet. I was worried about the potential of marking the polished concrete, but it looks fine so far.
It was easy to setup and start cleaning. Very happy so far.
Purchased in June 2021 at Roborock for $1,199.00.
POOR CUSTOMER SERVICE
Only had the unit 7 months, and it cost $800, and yet when the charger has gone faulty, I have been told it is not under warranty. You would expect better when paying a premium price.
The water tank is leaking but I was told to fix myself.
And the mopping pad also faulty, though understand that is under consumables so not covered, but clearly not the best design.
Purchased in November 2020 for $797.00.
Vacuum Works well on tiles and carpets. Excellent suction. The mop function was an added bonus. Love love love it! The app is so easy to use. I would love to see alert for when the water tray is almost empty.
Purchased in July 2021 at Harvey Norman for $1,085.00.
Dobby is a very welcome new member of our Clean Team.
My Roborock s7 is great. We are a pet free and child free household, Sotheby’s floors do not get very grotty. After the first run, I realised the robot needed a name, and it is now called Dobby. Dobby has no problem cleaning our combination of timber floors and large rugs. I was pretty shocked at how much dust it lifted on the first couple of runs. The mopping function is staying on top of most grungy bits although does not replace the weekly normal mop. I did find the mapping to be a bit challenging, although I managed to work out how to ex...clude one area, around the bottom of bar stools. I would like a Bin Full reminder, and I would also like to be able to change the voice- Australia does not need an American accent in our robots! It is also a wee bit noisy. I am a first time robot cleaner owner so can not compare with other cleaners. But I would recommend this to anyone wanting a robot cleaner.
Purchased in May 2021.
Awesome. Just awesome.
It's seriously awesome. I was expecting it to be good from the reviews but i'm honestly amazed and horrified about how much dust and dirt this picks up. I was sure it get stuck every 5 seconds but no it's been incredible. Seriously impressed with the technology.
The kids love it. The wife loves it. I love it.
Purchased in April 2021 for $1,000.00.
Life is too short - get the S7!
The Roborock S7 has exceeded my expectations. It’s vac function works well on carpets, lifting up the pile as it cleans and effectively collecting all dirt, dust and hairs on the floor. It leaves vac stripes on my carpet that a Wimbledon groundsman would be proud of! The transition to dual vac/mop function on hard floors is seemless, with adjustable mop and vac intensity. Navigation and map building via Lidar is very intelligent and enables zoning and definition of no-go zones (e.g. walk in shower) so you can choose to clean the whole house, si...ngle rooms or a user defined zone, all from the intuitive Roborock app. It even cleans fully under my beds and sofas, areas which I can’t reach with a conventional vac. Life is too short to spend it manually cleaning when a Roborock S7 can do it all for you!
Purchased in May 2021 for $1,000.00.
Great vacuum Love it !
Very happy with my purchase works well on my hardwood & tiled floors . Prefer the washable mopping pad to the disposable one as it does not last the full clean SueF
Purchased in June 2021 for $1,000.00.
Our cat loves our S7 just as much as we do!
This is our first robovac and we didn’t think it would be this impressive. Easily mapped our rooms, it can easily handle the change of levels between our carpet and wooden floors that contain rugs. Love how hard working it is picking up our cat’s white fur. So efficient at vacuuming, I didn’t realise our floors were that dirty or covered in so much fur! The only disappointment is emptying the bin. I now have the time to enjoy the more fun things in life.
Purchased in June 2021.
Roborock S7 helps me multitask, but cleaning quality is just OK!
I wanted to go for budget friendly S6 Pure instead of S7, but due to repetitive advertisements on social mediaI and new features added in S7, I went for latter.
I unboxed it and tested on Day 1 of receiving my pre-ordered unit. It worked OK.
The next morning I powered it on and received error that the APP is unable to connect to the robot.
I reset the unit, deleted the app, and tried adding the robot vacuum cleaner but it failed each time.
I also took it off the docking station and powered it off for a while and powered back on, still it did not connect to my WiFI....It complaint that the password is incorrect, however, I triple confirmed the WiFi password is correct. I even brought the cleaner to same room as router and mobile phone but it made no difference. I looked online and followed the steps from link below: https://support.roborock.com/hc/en-us/articles/360035369812-What-should-I-do-when-Wi-Fi-connection-fails- It did not make any difference. I made sure Router is configured for Security Mode WPA2 PSK. DNS was changed to 188.8.131.52 and 184.108.40.206. There were no special characters in my WiFi password. Eventually I got it working by resetting my WiFi password and changing it back to what it was. *Room Mapping* It was easy to map the house and create room layout. I have noticed a couple of times, the Roborock gets confused following a path when doing selective room cleaning. See picture attached, I asked it to clean the Toy room and Gym room, but it got stuck behind a wall in the living room. I took it back to Dock and started again which worked fine this time. *Cleaning Quality* Vacuuming quality is also not super impressive even on full power. It does not pick up all debris of the same type consistently, on carpet or hard floor. The mop does not remove even some light stains which can be wiped off by a whip of a finger. I haven’t tried the Deep Clean function though. *Final verdict* Pros: It’s great for you if you do a lot of multitasking. I will give it 8/10 for cleaning. It helped me clean under my bed which I didn’t do in two years :) Cons: Will I recommend it to someone? May be NOT the S7! My friends have the S5 and S6 pure, it’s better to save some money and get the cheaper option, as it does the same cleaning job. The Auto Mop lifting is just a gimmick(though cool), you can really set no mop zones on carpet area. It is a pain to empty the bin manually, really looking forward to the auto empty bin which they say is expected this year. And Roborock, if you are listening, can you please create a feature request to allow users to manually set how much battery reserve is needed for the unit to go back to charging station? The current 20% reserve is really an overkill in most setup. Sometimes there is just a couple of meter squares left and it goes back for Dock at 20% battery remaining. Plus, can you also add the bin full and water tank empty notification?
Purchased in June 2021 for $1,019.00.
Have had my machine a couple of weeks more than happy with performance on both carpet and timber floors. Charges part way through then completes job 140 minutes byall up
Purchased in June 2021 for $1,019.00.
I call this Roborock S7 my husband new toy, he loves it, we have a cat and a lab who shed hair all time, we have timber and carpet floors, he has set up both our phones to start the housemaid to work while we are away from home, I was recently in WA and he was in Qld and i set it to work a zone area, but he was outside, he got a laugh out of that. Seriously roborock s7 does an excellent job, we are very happy with this product...looking forward for when the new docking station is available, so it empty itself and add more water when needed.
Purchased in May 2021 for $1,200.00.
First Robo Vac and very impressed. I no longer need to argue with the kids or myself about vacuuming! Just put the robovac on and off it goes! Vacuums well, although a dust catches full reminder would be helpful! I can now set it off twice a week and the house stays clean! Mop function works pretty well, but just uses water. Some more sticky or stubborn marks will still need a spot clean.....still better than having to do a full mop! Loving this so far!
Purchased in June 2021 for $1,015.00.
Does exactly what we wanted
The Roborock S7 vacuums and mops saving time in our busy schedules. We are constantly surprised by the amount of dust it picks up after a couple days. When it mops, it cleans up dirt with ease.
Purchased in May 2021 at RoboRock for $1,016.00.
Our 4th robot vac is the best yet.
The S7 is our fourth robot vacuum. We've owned two Neato vacuums and the Roborock S5. This is by far the best yet. The improvements to the S5 have improved already good functionality quite significantly. The real master-stroke for this system though, for us, is the customisation possible through the app. It's just lovely to come home to a vacuumed and mopped house where each space has been cleaned the way it needs to be - deep vac on the rug where the cat sleeps, double mopped in the kitchen where the kids help cook etc. It doesn't replace doing it yourself but it can be done daily if desired. Awesome bit of kit.
Purchased in May 2021 for $1,019.15.
So impressed with Roborock S7!!
We have a small townhouse, vinyl flooring & rugs. The S7 vacuums them all perfectly, it does such a great job. It makes an excellent job of mopping the vinyl flooring, not leaving it too wet. It is easy to program even if you are not tech savvy!! We have never had a robot before & this one has exceeded our expectations.
Purchased in June 2021 for $1,019.00.
Questions & Answers
Please consider building an outdoor 'covered area' mop/vac robot so I can keep my tiled entertainment area clean. So many houses in Australia have outdoor covered entertainment areas at the back of the house and they get dusty relatively quickly. Makita has a heavy duty mop robot that might do the job but I am sure you can come up with a good robot for outdoor area. It could be twice as tall with bigger wheels and water carrying capacity to deal with the heavier cleaning requirements of an outdoor area.
Get an answer from our members and Roborock representatives
|Category||Robot Vacuum Cleaners|
|Bin Capacity||0.47 L|
|Features||Mopping Function and Wi-Fi Connectivity|
|Running Time||180 min|
- GTIN13: 6970995782585
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