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I really love the app and the Xinja that is it
I have been with xinja just few months very good app and products I don’t know about customer service but good luck for future to everyone enjoy xinja ninja thank you ❤️
The reviewer stated that an incentive was offered for this review
awesome bank I mainly bank with comm bank but when I made the switch oh so so much better for comparison if my balance fall below $3 with commbank I will be charged a fee but a xinja nothing 0 I love it cant give higher praise I'm over being ripped of by the so called big banks.
Great app, easy to start up an account and great customer service
I was hesitant about joining a bank that didn't have much publicity, but I did some research into how the bank came about and the CEO of the company and that gained my trust to start up an account. They have a great mobile app that was easy for me to start up and an awesome welcome package that came into the mail after I signed up. I hope their interest rates for their savings accounts - "Stash" accounts stay as competitive as they are now.
Don't be fooled by a name like Xinja, people seem to think it's Chinese, but it's 100% Australian owned...and I assume the name Xinja, comes from their idea of a ninja mascot for the company, which is Japanese. Easy to use and a lot of tools to save money. I would recommend this to anyone looking to move savings accounts. Due to the current economic downturn at the moment, they have suspended accepting new customers at the moment from what I understand in order to keep the interest rates for current customers
Find out how Xinja compares to other Banks
Know better, choose better.
Great bank, great app, great team.
Joined early on and had no issues at all.
Very easy to open an account and highest savings rate in market!
Also not crap like the rest of the banks.
Very quick response times as well.
And its Australian, even though they sound Chinese.
Interest rate not as advertised.
The only reason I switched to this bank was their "2.25%" fixed interest rate stash account.
If it sounds too good to be true, it is. They don't pay 2.25%. they paid me 1.3%, and when questioned I got some Nonsense in return about interest on money deposited prior in the month etc. Whereas they clearly state interest is calculated daily at 12am.
1.3 isn't that bad. But you won't get 2.25.
Attached you can clearly see I was paid $8 interest on a balance of 7500, where it should've been $14.
Edit: since this review however, the next months interest rate was exactly 2.25% despite what's going on currently. Changed from 3 to 5 for now
- Verified customer
Fast and simple set up
I signed up to Xinja using the app. It was so simple and easy. So much easier than opening online bank accounts. Transferring money into your Xinja bank account is instant when using your debit card. I have not tried using bpay or had to contact customer service as yet. The interest rate is better than the big banks and there are no fees. My xinja debit card came in cute and clever packaging. And it's pink!
Perfect for overseas travel.
My wife and I used Xinja during extensive travels across Europe this year. We did travel in 14 countries and we found that the use of Xinja cards was easy, secure and reliable. Using our app we could instantly find out how much we were charged in A$ and we could see our balance. We had all our transaction fees reimbursed, which saved us heaps of money during our long holiday. We were able to use Xinja in all ATM overseas. We were able to use the card in all local currencies across Europe and Asia. Topping up was easy and we had the card linked with another debit card. Before travel, we had a good look at all the travel money options and we found that ING and Xinja providing the best and most affordable options for us.
Review of Xinja banking app iOS and android
I got this card on the website https://www.xinja.com.au
It’s very good I received card on Monday this week and new banking features coming soon to Xinja so I have to wait and there’s no fees including No atm fees there’s a website.
Questions & Answers
How much in customers savings now? $200 million ? , reason I ask is the government FCS only covers a max of $20 billion per ADI ? And it needs to be activated by the govt , which it is currently inactive! I know this as I contacted APHRA ! Also I heard xinja maybe in finnical difficulty as with no loan products there is very little income stream. Also which banks does xinja deposit our savings money with ? ANZ cba Westpac ? If so They are above $20 billion limit per ADI (CBA has 660 billion) so money at risk if they default
Can you transfer funds from Xinja savings account to another bank
You can transfer to another account with a BSB. No BPay from what I see at the moment
Is your bank gov backed? If you fold do i lose my money
Like any other bank in Australia, Xinja Bank is covered by the FCS (Financial Claims Scheme) so your money is protected by the Government up to $250,000.
|Discontinuation date||Dec 2020|
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