XTM Standard Automatic Rooftop Questions & Answers

It could that the module/contoller has died or power is not getting to it. Check the plug and wiring. If you are not a 'handy' person then seek professional help and be prepared to PAY.

I've never tried but disconnecting the bottom end of the actuator, then propping the tent open with a suitable stick may work until wind rattles the stick loose!

I got the 300mm model, made new bottom bracket from 40x40x5 ally and moved slightly as new actuator is overall shorter It doesnt stop automatically now but i just stop it when tent has tension Still have 1 original in working condition if needed

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Stroke length is 250mm

Eye to eye is 680mm

Hi John Our xtm Rooftop tent is 9 years old and soft top style. It isn't working with remotes and both remotes have had new batteries put it. Where would you recommend I start with finding a person who could do repairs or install new actuator if needed? Thanks

Hi Matthew, I still have my two originals and I'm careful with them. I've wondered where replacements might be available. U might have to try Aliexpress for controllers but u also might have to replace the electronic control board as well. No harm in purchasing a remote from Ali as they will be rediculously cheap just to see if it works with the existing system. Here is a link: AU$6.40 | 3.7v 4.5v 9v 12v motor Forward Reverse steering Controller module wireless remote control switch 433mhz rf transmitter receiver https://a.aliexpress.com/_mPagj1I

If mine fails, I'm gonna get this:

AU $32.31 | DC 9-30V 10A Positive Inversion Controller &Wireless Remote Control for Forward Reverse Rotation of DC Motor / Linear Actuator https://a.aliexpress.com/_mMjjzHZ

Try BCF.

Hi mate, I'm in the same situation Did you find the spare parts to replace the broken teeth system?

Thanks

No

Yes I have automatic xtm rooftop tent where can I find parts thanx ross

I’m also looking for replacements motors for my automatic roof top tent. Supercheap Auto’s have a generic brand I believe, looks exactly the same, parts is what I need, Does anyone have an answer please ?

Try Ebay, look for actuator. Plenty there..

Hi Heather Same has just happened to me. Did you get an answer?

Same has happened to me how did you sort it out

I carry tools to disconnect the actuators for just such an occurrence. As yet I haven't needed to find out if that works! Three years and counting!

I've got rhino rack on my subaru. Holds a lot better the the standard subaru forester ones.

King single or double. Price depends on where you find them. About 2300 aud

Were can you bey one in W.A thanks.

Are they the hard shell one's

Not light - 50 - 60kg. My 1995 Commodore wagon handles it ok. But I only put it on when I'm gonna use it.

about 70kg

Not yet and coming up to three years use.

Yes had to get a replacement actuator

Hi where did you get replacement actuator please

Sorry Geez, can't help you. My electronic knowledge is more basic than your question. Mine is working ok so far. If it packs up, I'll go back to BCF to see if spares are available for that. I did enquire about the linear actuators as I thought they might go first. And yes spares are available. I should get one. I must remember to carry suitable Allen keys so I can collapse the tent if things go pear-shaped when out bush. I'd hate to be driving around with a tent I can't fold down!!

Iv had the same issue, i pulled a motor apart and found that a plastic clip has broken off which slides along the inner tube of the motor and hits buttons which tells the motor to either stop or start again. Im in the process of trying to get parts but the company wont have a bar of it because of the product recall on the tie down straps.