- Verified customer
Solutions based, professional team of excellent removalists
We booked to move our 2 bed unit. Thomas in the office was efficient and great and used our existing records to come up with a quote. The lift broke due to the rains. John, also in the office was great in coming up with a solution and being extremely supportive. The lift was still not fixed on the day. The three guys who came were amazing. So hard working, so polite, so careful with items and very honest. They were well organised and looked after each other going up and down 6 flights of fire stairs on a very hot day. The team lead was running ...late. He and the office kept us informed and once again were totally focused on solution. The team started on time and we were not billed for the third pair of hands until he arrived. He was an excellent leader and really helped to make a nightmare move from hell into something that was bearable. I would not hesitate to use Yellow Express again, they were excellent.
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