Yo Home

New owners hitting the ground running – Really pleasant experience with the new owners of Yohome, fantastic service and even better bedding Show reply

Almost perfect! – Almost perfect, could use just a few tweaks. If it not for how soft the bedding and how good the customer service is, I wouldn't be inclined to rate so high. But that's the main reason we buy bedding right? To be as comfortable as possible. I just find that they are far too large. Even for a king bedding set, they are gigantic. I can accommodate… Read more

with tucking everything in much more than normal but it is still a bit much. They are oversized as the products are not treated like most bedding. Yo Home said that they should shrink in a warm wash and low heat dryer, but barely. And there's no way I'm washing them in hot water or drying in high heat. That will destroy them. They need to consider resizing. Another thing, after the first wash, my doona cover button came off. These things are always flimsy, but do they need to be? It's so annoying. Make something that lasts. But they come out super soft after a cold wash and low heat dry. I had these issues at the start the the business was very helpful. They explained everything, told me to check back in, and said they would replace or refund if I just wasn't satisfied. I like having that peace of mind. I'll def buy again.

Bamboo Fitted Sheets – This is our fifth purchase of Bamboo bedding products from https://www.yohome.com.au/ over a period of 3 years. We are happy as the products are great when handled as instructed. Staff are friendly and efficient, offering exceptional service and delivery. We will continued to purchase products from Yo Home as our needs arise.

Fitted sheet ripped in 48 hrs on bed – Communication was appalling from the start. This is not a cheap product and whilst it is lovely the fitted sheet ripped in 48 hours on the bed. No response from the company 4 weeks on. Don’t waste your money.

The good, the bad, and the ugly – I wanted to give yo home 5 stars but a few things let them down. The Good - I bought 2 pair of bamboo sheets and pillow cases and they are gorgeous to sleep on The green pillow cases do not match the green sheets with is rather disappointing, and neither pillow cases have been sown square. They are a little big, but it says they will shrink after… Read more

a few washes.

The Bad - Yo Home looses a star for there communication. They loose Emails and don't answer messages everyday like they say they do, this needs improving.

The Ugly - The courier service used is Aramex. After 4 weeks my $350 worth of sheets had not turned up. I had to do a song and dance to get another lot sent as I was not waiting any longer for my sheets to arrive. They did turn up. 8 weeks later.

Yo Home have not learnt there lesson and are still using Aramex. I will not be buying from them again, just for this reason. You only have to read the reviews below to see why.

https://www.productreview.com.au/listings/aramex-courier

drum2226 – I've just purchased a queen size bed set and the fitted sheet elastic has broken after only one use. Customer service is rubbish, I've emailed them, received no reply. Finally contacted them by phone and now they're asking me to photograph the sheet, as if that's going tell them the state of the elastic in the sheet, the elastic has no tension.

Easy peasy – Needed some nice bedding for my kids, purchased the green bamboo single set for my eldest and the latte fitted cot sheet for the youngest. Both came super fast on two seperate occasions and Im more than happy with the quality and softness of the product.

Best sleep! – Super fast shipping & fast response from the customer service team. Amazing products - their bamboo bedding & apparel are amazing! I have purchased from YoHome around 5 times now & I cannot fault a single purchase. Thanks so much team x

A slow, dishonest, misleading and probably not Australian business – DON'T TRUST THE FAKE REVIEWS! Take your business elsewhere if you value your time, money and good customer service. The other reviews are likely to be fake, with most of them only having posted 1 review ever. I even found proof of employees posting 5 star reviews. A completely forgettable experience from start to finish. Was not satisfied with… Read more

item on receiving it. For e.g, it was Made in China but nowhere on the listing on their website did it state so. The fact that they clearly advertised it as 100% French Linen while omitting place of manufacture was very misleading. The linen also seemed to be super fragile. NOT a change of mind purchase. I posted the item back EXPRESS at my cost. Surely this would speed things up right? Wrong! When this business says 'up to 10 days' to process refunds, they literally mean 10 days. No joke! I have never EVER come across an Australian business that deliberately takes as LONG as they can to simply click the refund button. Will make you laugh thinking about it. Which makes you wonder... if it's even an Aussie business. Yes, they have an Australian customer support rep. That's about it. She tried to be as helpful as possible. There wasn't much she could do. The higher ups (probably overseas) of this incredibly dodgy company didn't give her much room to help. Now onto to the refund. The order was originally FREE SHIPPING. Yet, when the refund finally came through, it was short $10. So, again, misleading advertising!! (there's a clause in their returns policy about change of mind refunds having shipping deducted. This was not a change of mind, it was something I was rightfully unsatisfied with for several reasons. And in any case... "FREE" shipping, remember?) Dodgiest business I have EVER come across online. Shameless and disgusting. Fake 5-star reviews. Do yourself a favour and support REAL Aussie businesses. Do NOT buy from Yo Home! You have been warned.