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Youfoodz
4.5 from 12,337 reviews

Reviews

2.7

135 reviews
5
(26)
4
(22)
3
(26)
2
(14)
1
(47)
  • Value for Money
    3.0 (126)
  • Timely DeliveryYes · No (7%)
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Profiteering company

published

Greta food but when i did my last order it was more than expected. I complained then was told that as they are now really busy they are charging for delivery. English for bending there customers over. Busy means making more money so why charge for a free delivery. Another dodgy company profiteering during a national disaster, when a lot of people have no income.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz
Unhappy

UnhappyGreater Melbourne (Inner), VIC

First order delivered to incorrect address

published

Very disappointing. Put my first order in, and it was delivered at 1am to an address nowhere near my house. I responded to courier company who argued that it was delivered correctly. Had to contact Youfoodz to arrange a refund, and I won't be ordering through these guys again. Youfoodz customer service was reasonable, the courier service they use are absolutely hopeless.

Value for Money
Timely DeliveryNo
Mara

Mara

  • 14 reviews
  • 6 likes
  • Verified customer

Horrible Owners

published

Would not recommend this company. Their meals are literally equal to hospital food, actually I think hospital food is better than this slop offered for such a hefty price. Will not order ever again.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz
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William

WilliamDarling Downs, QLD

  • 2 reviews
  • Verified customer

delivery did not arrive

published

no email or text about my order not turning up which is so upsetting not knowing what is going on and it would be nice to be informed about my order

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

Jane

JaneSydney

  • 3 reviews
  • 1 like
  • Verified customer

Fresh, Fast and Fabulous

published

So impressed! Great value with the special offers. Tasty, healthy, fresh and convenient. Thought I’d try during the current social isolation. I will continue ordering after Covid 19. Thank you!

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

Charles Warden

Charles WardenSydney, NSW

  • Verified customer

Only a few dishes worth coming back to, but they are great.

published

Only a few dishes worth coming back to, but they are great. The salmon, butter chicken and lamb shanks are excellent. The rest aren’t near this quality unfortunately, my family of 4 agrees.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

I do not use Facebook

I do not use FacebookSydney, NSW

  • 2 reviews
  • Verified customer

I was hoping for a nourishing evening meal - not a "between meal" snack.

published

The delivery was not as it was organised. The meals extremely small and unsatisfying especially as an evening meal. Very disappointed and I doubt that I would bother ordering again.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

  • Verified customer

Delivery

published

Up until three weeks ago, I could not fault this and as far as the food is concerned, I am more than happy with the content and freshness. My only issue has been with delivery which has been less than satisfactory however I am happy to continue now that the issues have been addressed and hopefully will not occur again.

Value for Money
Timely DeliveryNo

Review collected in partnership with Youfoodz

Jimmy

Jimmy

  • 2 reviews
  • Verified customer

Hit and miss.

published

I find that the meals are hit and miss. Some are really good value and tasty while others are nothing to write home about. A lot of the meals are just variations of chicken and sweet potato. I love the fried chicken and gravy though.

I leave explicit delivery instructions that my unit is to be buzzed for deliveries. One time, the delivery was a day late and then the diver left my delivery outside my apartment building without buzzing. Unsurprisingly, the delivery got stolen. Youfoodz were kind enough to send me another delivery but I had to wait four days.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

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Chris Edwards

Chris EdwardsCentral Queensland, QLD

  • Verified customer

Great Value

published

The food is very tasty and easy to cook great value for your money
I have found that some meals are a little small and I need to complete with extras.

Value for Money
Timely DeliveryNo

Review collected in partnership with Youfoodz

Lyndal

LyndalSouth East Queensland, QLD

  • Verified customer

Used to be amazing

published

Have been ordering Youfoodz for a year or so now and at the beginning, it was so good but sadly, the quality, freshness and presentation has dropped off and not because of the current crisis.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

Carter

CarterSouth East Queensland, QLD

  • Verified customer

Happy Campers

published

Food comes conveniently packed and cool. Portion size is perfect and the meals go well with your juices. Having delivery on a Saturday has really been a god send. No complaints here!

Value for Money
Timely DeliveryNo

Review collected in partnership with Youfoodz

Nic

NicSydney, NSW

  • 2 reviews
  • Verified customer

Food enjoyable, delivery tracking terrible

published

I really enjoy a lot of the food & love that calories & macros are clearly stated on website to allow educated selection of items. However delivery is completely unreliable, tracking delivery inaccurate & delivery window too wide (& then keeps getting delayed on date of delivery!). Fix delivery issues & I’d give a much higher rating.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

Absoloutley ridiculous

published

Very dissapointed with youfoodz. Dont order from them if you live a busy life. They did not deliver when they told me. They sent it to wrong address. Then they helped me get it for the next day. Didn't come.. no one contacted me. Contacted someone again... they offered a new box for following week beggining of week for work lunches since by this point it was already mid week and wasn't worth my buck. To get sent to my house. Then i get a delivery on my day off sent to work the day later. They lack communication between staff and have no idea how they got ir so wrong 5 days in a row. Im appauled. Will never order frim them again.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz
  • Verified customer

Still not 100% satisfied

published

The Value for money with coupons is great.
My second delivery arrived at 12.33pm and when I woke
In the morning to check the ETA of my order, it had been sitting in the sun under an awning not at my front door which wasn't in direct sunlight.
My order was replaced without a problem but I had 3 changes in the ETA throughout the day which wasn't very convenient.
The food does taste fresh but I seem.to have pumpkin and sweet potato with meals that are advertised with the addition of greens...Not pumpkin or sweet potato. I have had to throw a lot of the meal away as this is not to my taste.
I will put a third order in and if not 100% satusfied then will try light and easy, from all reports a little dearer but fantastic food and delivery.

Value for Money
Timely DeliveryNo

Review collected in partnership with Youfoodz

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Tom Urquhart

Tom UrquhartSouth East Queensland, QLD

  • Verified customer

Great food. Delivery system needs work.

published

The food is always delicious and quality is top notch.

The delivery system seems like it could use some work. My food has only once been delivered within the time window given by the company. It is usually very close to the time range (maybe 20-30 mins late). One time it was so late, that it could not be delivered that day (as it was a secure commercial building) and I got the delivery two days later.

Value for Money
Timely DeliveryNo

Review collected in partnership with Youfoodz

Vicki Pratt

Vicki PrattSouth East Queensland, QLD

  • Verified customer

Great tasting!

published

I have found the Youfoodz meals to be great tasting and there’s a good selection. So far I haven’t had one that I don’t like, will definitely keep buying them.

Value for Money
Timely DeliveryNo

Review collected in partnership with Youfoodz

Linda Lenihan

Linda LenihanSydney, NSW

  • Verified customer

Delivery never arrived despite receiving confirmation it was onroute

published

Youfoodz didnt contact me about the failed delivery when the driver realised my order was not onboard. Poor customer service as I had to contact Youfoodz as they were unaware of this.

Value for Money
Timely DeliveryNo
2 comments
Youfoodz
You F.Youfoodz
Linda Lenihan
Linda Lenihan

Review collected in partnership with Youfoodz

  • Verified customer

Good but some minor glitches

published

Food is good and convenient, definitely worthwhile. I've had a couple of meals that were way over seasoned but this happens infrequently enough that I haven't been discouraged from re-ordering. The delivery process is also a pain for people living in gated high rise. The estimated delivery time has not been even close to the actual delivery time (2-3 hours outside the window) so you have to sit around waiting so people don't steal your delivery left sitting by the front door. An option to pickup directly from youfoodz would really improve the service.

Value for Money
Timely DeliveryNo
1 comment
Youfoodz
You F.Youfoodz

Review collected in partnership with Youfoodz

No happy

No happyGreater Melbourne (Inner), VIC

Terrible service

published

First order was delivered to wrong address twice. Customer line not open till 9:15 not 8am. Not happy. Called to make sure it would go to correct address and was still sent to wrong place.

Value for Money
Timely DeliveryNo
2 comments
Youfoodz
You F.Youfoodz
No happy
No happy

Spoke to Corban who organised delivery to the correct address and a refund for the hassle. It wasn’t the best start but hopefully will be smooth sailing from here on out.

Page 2 of 7
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Questions & Answers

Emily S.

Emily S.asked

How long do you microwave 2 meals together?

1 answer
Tanya
Tanya

Depending on the meat, I'd try 4.5 mins to begin with then check for temperature and go from there

Jessica Butler

Jessica Butlerasked

I would like to know the specific ingredients of the gel cool packs please.

1 answer
I.P. Daily
I.P. Daily

Why not just ring and ask them ?

Tracy

Tracyasked

The calories seem great. Just have concerns about the salt content?

1 answer
Youfoodz
You F.Youfoodz

Hey Tracey,

Thanks for the question! We can provide you with a list of meals with lower sodium content, and we can also get our lovely Dietician to get in touch with you to chat further about your daily requirements. If you wanted to send a message to us at hungry@youfoodz.com we can help you out in any way we can!

-Youfoodz Customer Care

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