I got a price for a product they don't sell
Youi gave me a PLI insurance quote and then later informed me they did not cover my type of business. They had a price for a product that they did not sell. Time wasters.
Worst quoting system
Tried to get a quote from Youi online. After 2 screens it said that they will call me to complete the quote to finalise the quote.
I got a call from a number which I could not identify as being Youi. The lady on the phone started asking me for my personal details. I said stop.
"You called me and asked me for my personal details, how do I know you are from Youi, she said because I am telling you so".
I had to shake my head in disbelief. In this day and age how can a Company CALL ANYONE and ask for their details. I realise I have to give...my details in certain circumstances but I will only do that "When I call not if someone calls me". This has to stop, it leaves people open to be scammed and definitely a Company like Youi should know better.
After many many ears insuring with YOUI and never making a claim. When I finally found a problem with one
of my tenants, Youi decided that they have two landlord insurances, not like other insurance companies who only have the one landlord insurance which covers you for damage and loss of rent. Because they have made up this new idea of the two insurances for the one thing, they use that as an excuse not to pay. Thus now only
did they charge me for landlord insurance when I really only had household insurance, they are not honouring my claim. They are liars and cheats and I have cancelled all my policies with them as have all my
family and friends.
expensive and no online facility
more expensive than aami and ANZ for building insurance and pain that you cannot take out insurance online - they insist that you speak to somone - but saying that - they covered us for storm damage when needed and were great to deal with when something went wrong.
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Questions & Answers
My Business is abount import Gold Jewellerry and Luxury brandname from Thailand to selling in Australia.
covers the importer’s goods during transit and products liability insurance covers the importer in the event that the goods are found to be faulty or dangerous.
please advise us
Hey Youi representative monitoring this site.
Is it true that Youi New Zealand has been forced to sell off the business because of the criminal convictions Youi was charged for in the courts of NZ. Is it true that Youi New Zealand is being sold to Tower Insurance. Is it true that Youi Australia is to be sold off to IAG Limited ?
do you cover commecial building in which my business is operating?
Get an answer from our members and Youi representatives
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