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Youi Third Party Fire & Theft Car Insurance

Youi Third Party Fire & Theft Car Insurance

3.1 from 20 reviews · View Statistics
See the Best Car Insurance in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

3.1
20 reviews
  • Value for Money
    5.0 (5)
  • Customer Service
    5.0 (5)
  • Timeliness
    5.0 (4)
  • Job Satisfaction
    5.0 (2)
  • Transparency
    5.0 (4)
Previous
Next
Jacq
JacqSouth East Queensland, QLD
  • 2 reviews

Perfect for what I need

published

I bought a cheap 2nd hand vehicle and phoned Youi to get 3rd party Fire & Theft. The call centre operator was English speaking, clear, courteous and a joy to deal with. She helped me to get the best option which was value for money not only on this vehicle but also on my existing policy for comprehensive cover on my 1st vehicle. I have been with Youi for the past 12months and will probably renew with them.

Value for Money
Customer Service

Great experience

published

new policy, felt Tash was fantastic, got me everything i wanted in a policy, very knowledgeable, extremely friendly. cost was much lower than other companies, great experience, i would recommend

Value for Money
Customer Service

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0.0
(1,234)
May L.
May L.
  • 2 reviews

I saved a lot going to youi

published

it was so easy and I had an call also to help me and all I wanted was done so fast.they are friendly and under stands what you want . treat you as an person not just an number.

Value for Money
Customer Service
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Absolutely Superb Customer Service!

published

The young mans name was Kendall and he was very professional and accurate, he showed caring and compassion and explained in great detail anything that I questioned. I am one very happy new customer and I am more than happy with my policy and plan moving forward, its pretty much all thanks to the way Kendall handled his job. well done Youi for hiring a caring compassionate human being! He will be an asset to your company. I hope everyone has a fantastic Xmas because I will now. Peace of mind! Very happy!
Barb Paki

Value for Money
Customer Service
Luke
LukeSouth East Queensland, QLD

Awesome service!

published

My experience with Auden was great! He had awesome professionalism however was still able to have a good chat and made the whole process enjoyable and smooth! Thanks so much

Value for Money
Customer Service

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We compared reviews on the Top 5 Most Popular Car Insurance Providers

If you’re looking for cheap car insurance that's also reliable, ProductReview.com.au can help. We’ve sifted through 1000s of car insurance reviews on Budget Direct, AAMI, youi, Woolworths and Australian Seniors. Simply read on for a summary of what drivers liked the most and least about these top five most viewed providers.

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JFC
JFCMelbourne
  • 10 reviews
  • 17 likes

Go with YOUI - they’re great!

published

From the cheerful and friendly guy who answered the phone initially to my excellent consultant Drew - YOUI are a breath of fresh air to deal with. Everything was explained really well and all of my questions patiently answered. YOUI cover all the basics and minimise the “fluff” that you just don’t need.

No-one enjoys shelling out for insurance but with YOUI it doesn’t feel like you’re being ripped off and it was as painless as it can be!

I have been with 2 other well known insurance companies over the years but YOUI have been the best by far.

When I had one small claim years ago it was seamless dealing with them.

GO WITH YOUI - YOU WON’T REGRET IT!

Incentivised Review No
Insurance TypeThird Party, Fire and Theft

Easy to understand

published

The policy was quoted and sorted in a very quick time. The operator was easy to understand - clear and concise. Questions are sometimes a bit odd though. Other than that I was happy with the service

Insurance claim madeNo
Marty G
Marty GMelbourne

Youi are just AWESOME!

published

Great value, great people to deal with. Every part of my Youi experience has been AWESOME. The people on the phones are a pleasure to deal with, the value for money is fantastic, and they all went the extra mile to get me the maximum discount by bringing my policies together at Youi. Couldn't be happier!

Insurance claim madeNo

Other Car Insurance

 
 

0.0
(1,234)

First car! First Insurance Policy! Fantastic off to a great start - thanks Youi!

published

As far as my policy and helpful assistance with Melissa at the other end of the line! She was extremely helpful and assisted me in my first car insurance policy. So..first car and first insurance policy I am off to a great start for the next chapter of my life! Thanks Melissa and thank you Youi!

Insurance claim madeNo
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Our life with Youi

published

Our multiple policy's attracts great, appreciated and fair discounts. The call centre staff are awesome and make the process so 'humanely easy'. I prefer this than the online system (old fashioned).

Insurance claim madeNo
Mario
MarioNarre Warren South

My Youi experience

published

Youi is a fantastic company and I use them on several of my vehicles. I find their prices quite good. However, I find most of their customer service team so annoying. They overdo their customer service so much that it sounds corny and false. I do hope they change this in the near future as I need to renew my insurance soon...

Insurance claim madeNo
Youi
Team YouiYoui
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Questions & Answers

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Youi Third Party Fire & Theft Car Insurance

Details

Compare all 3 Youi Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Business, Home and Contents and Motorcycle
Coverage TypeThird Party, Fire and Theft
UnderwriterYoui
Legal Liability Cover Included up to $20 million
Roadside Assistance Not Offered
Reduced or Zero Excess Windscreen CoverReduced Excess Optional Extra
Choice of RepairerOptional Extra
After Accident Care
Hire Car after an Incident

Optional extra, benefit will cease from the time the first of the following occurs:

  • after a total hire period of 14 days;
  • when your claim is paid for a total loss; or
  • when the car is returned to you following repair
Emergency Transport & AccommodationCombined with Emergency Repairs, up to $1,000 before excess
Towing Costs Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsCombined with Emergency Transport & Accommodation, up to $1,000 before excess
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Hire Car after Theft

Included, benefit will cease from the the time the first of the following occurs:

  • after a total hire period of 14 days;
  • when your claim is paid for a total loss;
  • when the car is returned to you following repair; or
  • when the car is returned to you when it is recovered undamaged
Lock and Key ReplacementIncluded up to $1,000
Transit Cover Not Included
Trailer & Caravan CoverNot Included
Child Safety Seats and PramsBaby Seat Replacement Included
New-for-old Car Replacement

Car replacement or the replacement cost of a new one if the car is assessed as a total loss within the first 24 months:

  • since it was registered in the policy holder's name and had less than 500 km on the odometer
  • it had travelled less than 40,000 km since it was first registered
Personal Property CoverIncluded up to $750 per claim, up to $150 per item
Uninsured Motorist Benefit Included up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot Included
FireIncluded
CollisionNot Included
Natural EventsNot Included
Theft or Attempted TheftIncluded
Compare all 3 Youi Car Insurance
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