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Youi Third Party Property Only Car Insurance

Youi Third Party Property Only Car Insurance

3.8 from 38 reviews · View Statistics
See the Best Car Insurance in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    3.3 (19)
  • Customer Service
    3.9 (18)
  • Timeliness
    3.3 (11)
  • Job Satisfaction
    3.7 (3)
  • Transparency
    3.3 (15)
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MikeB
MikeBMelboune
  • 8 reviews
  • 3 likes

Youi Sucks - Just wanted a quote online, insisted someone call me, 30 minutes latter ...

published

I tried to get a quote online, should only take 5 minutes max.
But no, Youi strung me out, insisting someone call me and the process kept on going.
Obviously Youi were trying to get me emotionally committed to buying the policy,
thinking I'd sunk so much time that I'd agree to any price just to stop the pain.

Value for Money
Customer Service

Barest minimum cover & rather than being pressured into comprehensive cover was able to view listed options

published

After comparing several insurance companies Youi provided the best value for money.
Found Ms Renelle Sparrow to be an absolute pleasure to deal with and in no way was I pressured to commit to coverage I didn’t require

Value for Money
Customer Service

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Rosscoe
RosscoeHobart, TAS
  • 3 reviews

Happy Jan

published

Fun and professional on a Saturday night. Woking hard to match other quotes. Followed up on my Questions. Did what they said they would do. Don't know what else I could say.

Value for Money
Customer Service
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Not Happy
Not Happy
  • 2 reviews
  • 1 like

Extremely expensive, and annoying sign up process

published

I was quoted over $700 annually for my 15 year old car for just third party property damage. To get a quote is also a pain as you need to speak with them

Value for Money
Customer Service
CHERYL
CHERYLSouth East Queensland, QLD

great service from Africa

published

The assistant who helps us obtain the insurance was the best customer service I have experienced in a long time. She helped us through the whole thing and was very polite and answered all our questions. Thanks South Africa.

Value for Money
Customer Service

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We compared reviews on the Top 5 Most Popular Car Insurance Providers

If you’re looking for cheap car insurance that's also reliable, ProductReview.com.au can help. We’ve sifted through 1000s of car insurance reviews on Budget Direct, AAMI, youi, Woolworths and Australian Seniors. Simply read on for a summary of what drivers liked the most and least about these top five most viewed providers.

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Martin B
Martin BSouthwest, VIC
  • 6 reviews
  • 3 likes

a million questions and personal details before offering a price indication then....

published

More expensive than other major insurers for less than 5000k a year third party, had to endure loaded and personal questions to get a price...over 50 lowest risk etc etc..."how often do you use your phone whilst driving..."? REALLY? excess over $900 and quote which took over 30 min inc online time to be presented with 20% more than current..... had they asked have you other policies to bring with you etc I would have offered "yes" about 8 of them. I was also suspect on quote being based on some very specific behaviours etc so BEWARE when an incident occurs when doing something Not Stated..... just saying.

Value for Money
Customer Service
Marion
MarionFar North Queensland, QLD

Great, absolutely need it

published

Policy was almost too easy to set up, customer service was great, explained really well.
Been with YOUI for around 10 years, both houses and cars, service always fantastic.
I haven't lodged any claims, so can't speak that, but I am sure the service will be terrific as usual.

Value for Money
Customer Service
Louis
LouisSydney, NSW

Had insurance with youi they automaticly renewed policy and removed money from bank account

published

Taken money out of account and renewed insurance automatically beware of this happening to you I feel this is quite wrong to just renew policy and would not recommend them for future insurance

Value for Money
Customer Service

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Duke
DukeSouth West, WA
  • 3 reviews

Well looked after

published

Policy was good value. The vehicle is in good condition for its age, I need a backup vehicle and this one is good for that.

Sadly I need to show it is insured to allow me to enter properties to do my job. 3rd party is better than no policy, for comprehensive cover i would pay more than the car is worth.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
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I won't be renewing my insurance

published

I was quoted $500 over the phone and when the policy was processed it was $770?. I was told that the monthly payment would be 46 dollars and once the policy was processed it was $67 dollars a month. So I am paying $770 dollars a year for third party damage?????

Value for Money
Customer Service
Yffran K.
Yffran K.Northern Region, NSW

Disappointing

published

Aaron was perfect and I'm thrilled to be saving so much but so disappointed that youi won't let me have comprehensive cover. That's the cover I need but due to some very minor hail damage, I'm ineligible.

Value for Money
Customer Service
Omie
OmieCentral West, NSW
  • 4 reviews
  • 2 likes

Saved almost upto $700, Thanks Youi & Mitchell

published

Mitchell listened to my needs and answered all my queries with patience today and helped me choose the right policy according to my current lifestyle. I saved almost $700 annually comparing to my current insurer which I still can't believe. Highly recommended. Thanks a lot Mitch & Thanks again Youi!!!

Value for Money
Customer Service
Naveen
NaveenVictoria
  • 3 reviews
  • 6 likes

Just another waste of time

published

Tried to get an online quote for Home. Spent 10 minutes, to fill out forms, and it collects your number.
next instance they call you, and ask all the questions over again. Not friendly staff, and needs more training. Just like web forms, they don't work outside pre-set options. The one I hate most, is the disclaimer read out. such a waste of time. I eventually had to hang up, as the person was asking hoe many people are going to occupy the house, and during what hours? I just bought the house, and how can a customer provide accurate answer? I don't blame the operators, but the company has strict guidelines behind them, and they are poorly trained how to handle exceptions.

Value for Money
Customer Service
Raffaele
RaffaeleSouth East Queensland, QLD

Thanks Nicole Boynton for your help Y ve been awesome

published

Thanks Nicole your patience and great customer service delivery me an excellent great service.
I found a spontaneous and caring person assisting me with the insurance for my car. Really save lots of time and money.

Value for Money
Customer Service

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Dennis Layden
Dennis LaydenSouth East Queensland, QLD

Our 3rd party property damage policy

published

Being with another company for some years, it was felt that the time had come to look further for our insurance. Having another vehicle with Youi, we have taken out another policy on our other vehicle, thus saving us further money. This will set us up for the 20% discount when we have our house and contents insured with Youi as well.

Value for Money
Customer Service
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Questions & Answers

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Youi Third Party Property Only Car Insurance

Details

Compare all 3 Youi Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Business, Home and Contents and Motorcycle
Coverage TypeThird Party Property Damage
UnderwriterYoui
Legal Liability Cover Included up to $20 million
Roadside Assistance Not Offered
Reduced or Zero Excess Windscreen CoverReduced Excess Optional Extra
Choice of RepairerNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Emergency Transport & AccommodationNot Included
Towing Costs Not Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Hire Car after Theft

Not Included

Lock and Key ReplacementNot Included
Transit Cover Not Included
Trailer & Caravan CoverNot Included
Child Safety Seats and PramsNot Included
New-for-old Car Replacement

Car replacement or the replacement cost of a new one if the car is assessed as a total loss within the first 24 months:

  • since it was registered in the policy holder's name and had less than 500 km on the odometer
  • it had travelled less than 40,000 km since it was first registered
Personal Property CoverNot Included
Uninsured Motorist Benefit Included up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot Included
FireNot Included
CollisionNot Included
Natural EventsNot Included
Theft or Attempted TheftNot Included
Compare all 3 Youi Car Insurance
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