Reviewer Photos & Videos
Awesome service and easy to use
Can't believe we hadn't come across YourGrocer earlier! Easy to order and everything was fresh and delivered on time. This is a great way to support the smaller businesses and also with their wide network of stores, you can compare produce and order from stores from all over Melbourne. They get my highest recommendation!
Life just got even better.
I encourage you to look at this option. I saved a few hours not doing the usual 'food shop', used the saved time to get other things done that I prefer to do AND the delivery arrived well packed, on time, same day! Yourgrocer.com.au is magnificent - including the vast amount of grocery and fresh food options, simple navigation on the website, smart ordering process enabling you to notify the seller of your specific requirements, efficient delivery process, and responsive customer care options are well thought out and easy to use. Clearly this organisation made a tremendous effort developing the concept and they have succeeded in getting it up and running.
Brilliant in so many ways
I’ve always tried to shop locally rather than at the big supermarkets; my moral compass has always directed me there. However shopping at multiple smaller businesses is time consuming and often more expensive. Ordering online is obviously more convenient, but Your Grocer also offers samevday deliveries! I was prepared to pay the price for this service, and for local goods - however in all honesty my weekly shop was probably 20-30 dollars less than it would have been otherwise!
I recently moved from Brunswick East to Upper Ferntree Gully and I had freshly ground coffee from Brunswick, delicious sourdough from Fitzroy, quality and ethically farmed meat from Fitzroy, cheeses and semi-dried tomatoes from the Queen Vic Market and more all delivered out to Upper Ferntree Gully with no need to leave the house! What a great way to still support and enjoy the produce from some of my favourite suppliers! Can't wait to see the list of suppliers expand too. The addition of Terra Madre in Northcote (with their huge range and great prices in particular) would mean I'd never need to leave the house for groceries again.
A convenient way to shop local and independents!
I really love this service. The desktop website is easy to navigate, delivery is far cheaper than delivery with major supermarkets and the produce is much, much better. Plus... it’s good for both the earth and the economy to shop this way. Win-Win!
Helps make the work life balance possible
I am delighted to have found this service. I am able to shop locally and support small business and I am able to shop ethically at local organic stores. I have all of my produce delivered across stores in the same order and the cold goods are well packed. Ample communication about substitutes for out of stock items and genuine service. It really does contribute to work life balance in time saving alone. Thanks guys!
Your grocer is so convenient, reliable and allows me to support local green grocers, butchers, fish mongers, delis and independent grocers.
So convenient! So good!
The delivery format is excellent and l love how l can do my fruit, deli and meat shopping at one time then receive my beautiful, fresh produce on the same day all while supporting local businesses! Thank Your Grocer.
I love Your Grocer. It is so easy & so convenient. Same day delivery. I have never had a bad experience. Very reliable.
So easy to order and the selection of delivery times is excellent! I received great communication, including a text to say the order wasn't far away. The goods I ordered were from a business I already support and the quality was excellent. I want to use my down time for the things I enjoy doing (not trawling supermarkets/green grocers etc) so Your Grocer is perfect for me.
Not too shabby
I opted to have my delivery from 4-6pm, they were running late and I wasn't informed of it. I waited till 6 and contacted them. The response was fairly quick and I was informed that the driver is going to be late due to an earlier delivery taking more time. I wish I could be informed if the delivery was going to run late.
I needed to go pick up my brother during that time and so he had to wait an additional 15minutes for the delivery to arrive.
I've not tried coles or woolworths delivery but I've tried another service which was much worse.
Also the carrots I received were old and limp. other products were fine.
I've only used this service once so far, but I may order again.
Unless you are addicted to visiting supermarkets and check-outs, do this! Do it now! You will be supporting small businesses that can struggle competing with the big operators. Do your shopping on your phone or pad before midday and it arrives later the same day.
Easy to use and navigate, great choice of high quality produce from local purveyors. Great communication, resources and on time delivery to my door. I hate supermarkets, I love your grocer.
Easy, efficient and great quality!
Same day delivery, great range of quality products and they delivered at a time that was suitable for me! I will definitely continue using this service. I can order at while, have everything I need delivered at night so my weekends are left to relax and cook - not running around for groceries! Thank you!
I have used Your Grocer twice so far and have been impressed with the service and reliability. I live in the suburbs and enjoy accessing the great range of products from inner city small businesses.
The service and delivery were excellent and all so easy. I work full time and this is how I shop and eat healthy food
The best customer service and very convenient
Easiest way to do the big weekly shop and get all the best produce from my favourite local shops. Their customer service is excellent and intuitive.
Better than getting Woolworths delivered.
I used to regularly shop online at Woolworths and get it delivered. Couldn't trust the fruit and veg or its sourcing. Shopping with YourGrocer I get beautiful, seasonal produce that is cheaper and supports local vendors but with the same ease and convenience that Woolworth's offers in online ordering and on-time delivery. I'm officially converted!
Support small business !
These guys are amazing. Great customer service, great produce, same day delivery and all while supporting small business. Really happy with all my orders
Out of this world service.
I get my favorite local supermarket, but don't have to drive 40 minutes to get there. Outstanding experience, select what I need, don't end up buying stuff which doesn't get used. I can satisfy an urge in less than 24 hours for blueberries and cream, or strawberries and cream :) YUM YUM YUM
Thank you Your Grocer loving the time I'm saving.
Wonderful, wonderful service that supports local businesses.
Ordered & received our first delivery today. Utterly blown away by efficiency, politeness, kindness & quality. Most of all, thrilled by YourGrocer's social and environmental responsibility. Help keep smaller, local & boutique grocery business alive, and do your fridge & pantry a solid -- order from these folk. They are ace.
Amazing range of products, and delivered right to my door - I absolutely love YourGrocer. A wonderful service for the time poor, or those who are unable to get out for some reason.
Awesome selection, our new food delivery choice
Today was our first time using yourgrocer, and I have to say we are really glad we decided to try it out. It makes it so easy to support local small businesses, without needing to spend the weekend driving around town to the specialised shops. We will certainly be using this service again!
Very valuable service - love it!!!
It is fantastic to have a convenient way to shop locally, get fresh and good quality produce and avoid the supermarket duopoly....the service is incredibly responsive (I had a problem with a particular function on their website, and they fixed it within a day of me reporting it). They are incredibly responsive. I love that the goods come in boxes rather than loads of plastic bags. Very happy with yourgrocer :)
Very poor customer service
I ordered goods for delivery Tuesday between 3- 5 pm and at 5 pm i received a text to say that the river was "running a little bit late" when i rang to see how far away he was i was told 6.15pm .... as a result i had to go out in peak hour traffic to Coles to organize dinner. NOT good enough considering these people claim to offer good service.
All they could say was that would "see if they could get the driver there earlier" They must have known that they were running late well before 5pm, why not a phone call earlier to advise me..??? You...people have wasted many hours of my day. No offer to waive their delivery fee or anything like that .... (not that i worry over $5). ....basically, " all sympathy but tuff luck for you". I am happy to pay extra over the supermarkets for good produce but i expect the service that goes with it if you are claiming to offer it. I am not interested in any excuses ... perhaps i should deduct some money from my bill when you don't deliver as promised, NEVER AGAIN.
Questions & Answers
Why do you continue to charge me membership fee of$16.99 when I no longer use your service Regards Colin Jones
Why not simply contact them directly rather than ask in a review site.
Hi, I have just been introduced to your grocer. I have had a look at meat prices across the various butchers and find that they are much higher than local supermarkets and significantly higher than ALDI. Im wondering if you have super specials on meat at any time as this is when I might consider buying. Is there a category for specials or an alert service such? Many thanks Andy
Welcome to YourGrocer!
The meat prices from our butchers do vary from ALDI and the big supermarkets. It depends which butcher you purchase from though, we have higher and lower end butchers to chose from. We’d be happy to recommend one to suit your needs, you can reach out on chat or call us on 1300 851 343.
We do have a 'specials' filter in our sidebar under 'Category'. Here there a number of meat specials that are marked in orange print.
All of our specials and prices are up to date on the website although I love your idea about an alert service. I'll pass this suggestion onto our team.
Thank you so much for getting in touch.
What areas in Nsw do you deliver to??
Sorry for the late reply! We currently deliver to the following postcodes in Sydney: 2204, 2130, 2049, 2042, 2048, 2044, 2205, 2206 & 2203.
Have a great day!
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