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YourGrocer

YourGrocer (page 5 of 5)

4.7 from 98 reviews

Reviews

4.7

98 reviews
5
(86)
4
(3)
3
(3)
2
(1)
1
(5)
  • Value for Money
    4.4 (17)
  • Product Quality
    4.6 (17)
  • Return Claim MadeYes (0) · No (16)
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Reviewer Photos & Videos

andrealj

andrealjMelbourne

Time is money - Your Grocer saves both

published

I've been a Your Grocer customer since July 2016. This Service saves me so much time as I am car-free. I love that I pay the same for my shopping as if I did it myself, with just a small delivery fee, and I can even pick who provides my fruit & veg.

Pizzashapes

PizzashapesMelbourne

  • Verified customer

Best idea ever!

published

Being a first time mum with a newborn, going out to get groceries has been challenging. Yourgrocer is lifechanging! Ordered before 12pm and on my benchtop by 4pm. The delivery man was so lovely too helping me unload groceries on my benchtop as my baby wouldn't let me put him down! Groceries were fresh and what I ordered!

  • Verified customer

Never doing weekly shopping in the store again :)

published

Going grocery shopping is one of my least favourite activities. Yourgrocer helps me do it in about 5 minutes without leaving my home. I shop at all the local shops I used to, but I just now have more time to do other things. On top of this, it's always delivered with a friendly smile. My friends are starting to get annoyed with how much I rave on about this service :)

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  • Verified customer

Great quality food, professional service

published

Had my first delivery from YourGrocer yesterday. Ordered from South Melbourne Market. The quality of the produce I received was excellent and the service from YourGrocer was very professional: food came in a little refrigerated bag with icepack, received texts to notify me when driver was on the way and when food had been delivered (I had left instructions to leave at door). The online ordering format is easier and more convenient than ordering direct from most green-grocers. Overall great food & great convenient service.

Best quality!

published

YourGrocer provides an incredible variety and its amazing quality. If you've been shopping at the big supermarkets, you will be stunned how much better everything from meat, fish and fruit tastes! Very convenient delivery times, plus i get to support local small businesses.

Best Grocery Store!

published

YourGrocer are my go to when I am shopping for fruit, veg, meat, seafood, deli and bakery. The website is very easy to use, the delivery is always on time and the customer service is impecable. they are very easy to get in contact with and can always answer any questions as well as usually responding within a few hours if not within 24 hours. They really are the best.

Great variety of options

published

Very happy with the variety of local stores to shop from. The delivery was within the specified time period. And the delivery staff kindly unpacked the bags as I was on crutches.

Mel

MelGreater Melbourne (Inner), VIC

  • 3 reviews
  • 2 likes

Edit- now a subscription service

published

A terrific service - love that I can get all my Queen Vic produce without leaving the couch. We've just had bub#2 so this is a wonderful discovery

Edit - unfortunately a subscription service with no casual memberships. Shame, used to love this service

Excellent service

published

Perfectly streamlined service from start to finish: including well packaged order (which had groceries + fridge and frozen) and a courteous and happy delivery guy. Plus you get to continue supporting your local businesses :) just like you do when you pop up the street to the shops. My offcie is at home and some days it is beyond helpful to know I can get what I need without making my day unnecessarily longer or harder ;) Thank you

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Nicole

Nicole

  • 2 reviews

Best thing ever!

published

First Your Grocer delivery for me today. I got a text letting me know the groceries were on their way, the goods arrived well packed and were fresh and cold. The delivery driver was awesome. There were even little messages and smiley faces from the grocers!
I love this service! Thank you

Great service

published

Order was accurate, timely and well packaged.

Produce from Queen Victoria Market delivered straight to the office for a party - what is not to like!?

Convenient & Great Customer Support

published

I have been using YourGrocer for a few months now. Overall I am very happy with the service I am getting. I have had a couple of episodes where the quality of some of the produce has not been up to scratch. The YourGrocer team have been very quick to answer my feedback & have each time refunded the cost of those items that were not good. Their drivers are very sweet & polite & I love how they carry your box of goodies in for you rather than depositing them at the door like some other companies do. As long as this high standard of customer service is maintained I will continue to use this service regularly.

Great produce, great service and great vibes!

published

I try to make an effort to get down to the market — I love the atmosphere and the experience, but I don't love hauling my trolly on 3 trams to get there! Your Grocer hand delivers me this added convenience and so much more! The produce is well selected, well packed and is a generous selection and assortment. Plus the customer service is amazing! I'm so happy to have found a solution that helps me support local traders while also being a huge benefit to my life.

Essential!

published

great

published

I love the personal service, range of delivery options (you don't have to be home for, unlike the big supermarkets), and time saving compared to walking around the butcher, fruit shop, etc. All items have detailed photos so you can confidently order something you have never bought before or seen in person.

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Jen

JenMelbourne

Ultimate convenience

published

YourGrocer is fantastic

published

I'm just a bit proud to say I was one of YourGrocer's 50 first customers and continue to use their amazing service at least once a week. The team provides an amazing service - same day delivery and great shops saves me so much time and energy dealing with dinners and school lunches.

On the rare occasions that I have had a problem with the quality of the produce or the way the order was packed, it has been dealt with quickly and efficiently, all while being super friendly.

I feel so happy to be able to support this great local business and that their fantastic idea that continues to thrive.

Life changing. Why would you WANT to give the big 2 supermarkets your money and time??

published

I've been using YourGrocer for a couple of years now. Once I had a baby, life became a bit more hectic and going to a supermarket didn't appeal and someone recommended getting my groceries home delivered. I tried one company, and then realised the produce came from another state. I discovered YourGrocer, who sources groceries from your local shops and delivers to your front door 7 days a week. Same day delivery? YES PLEASE. I love this service so much. It is life changing.
Keeping my local shops in business. Getting the freshest of food. Not having to drag kids out to supermarket.
Its the best. :D

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Questions & Answers

Drew

Drewasked

Hi, I have just been introduced to your grocer. I have had a look at meat prices across the various butchers and find that they are much higher than local supermarkets and significantly higher than ALDI. Im wondering if you have super specials on meat at any time as this is when I might consider buying. Is there a category for specials or an alert service such? Many thanks Andy

1 answer
YourGrocer
YourGrocerYourGrocer

Hi Andy,

Welcome to YourGrocer!

The meat prices from our butchers do vary from ALDI and the big supermarkets. It depends which butcher you purchase from though, we have higher and lower end butchers to chose from. We’d be happy to recommend one to suit your needs, you can reach out on chat or call us on 1300 851 343.

We do have a 'specials' filter in our sidebar under 'Category'. Here there a number of meat specials that are marked in orange print.

All of our specials and prices are up to date on the website although I love your idea about an alert service. I'll pass this suggestion onto our team.

Thank you so much for getting in touch.

Isla

robyn

robynasked

What areas in Nsw do you deliver to??

1 answer
YourGrocer
YourGrocerYourGrocer

Hi there!

Sorry for the late reply! We currently deliver to the following postcodes in Sydney: 2204, 2130, 2049, 2042, 2048, 2044, 2205, 2206 & 2203.
Have a great day!

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