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Zanui
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breakNeggWA, 6056
- 8 reviews
- 9 likes
Disappointed after waiting 2 weeks for delivery.
Zanui sent me the wrong item which took 2 weeks to arrive via Hunter Express. (notoriously bad courier, read reviews on them) Contacted overseas call centre and was required to send photos as proof of error. . Any company using overseas call centres ring alarm bells to me. Thus far I cannot recommend this company.
It took 3 days to reply to me. Then another 4 days to organise a pick up from Hunter Express. (notoriously bad courier, read reviews on them), that was after asking Hunter to pick the item up over 2 days as they couldn't be bother...
1 comment
Questions & Answers
Danielleasked
Hi i am trying to purchase the rocking scooter and cant select which i would like or add to cart? HELP
1 answer
Zanui A.Zanui
Hello,
So sorry to hear this! Could you please provide the full name or SKU of the item you are looking to purchase and I will ensure this is fixed as soon as possible?
Kind regards,
Zanui Customer Care Team
Cazzaasked
Just wondering how long it takes for an item to be dispatched from Auburn to Adelaide in South Australia?
No answers
Isabelle Buttaasked
Is there anyone that can come out and put wall unit together for me please?
No answers
Details
| Category | Online Shops and Furniture Shops |
|---|---|
| Type of Furniture Offered | Bedroom, Dining, Living, Mattresses and Sofas |
Visit official website
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Zanui A.Zanui
Hi, we're so sorry to see that you had such a poor experience with us and would be really interested in investigating this further. When you get a chance, please could you send us a private message or...
Read more send us an email to customer@zanui.com.au and ATTN ‘Anne’ with your order details so we can investigate this further? Hope to hear from you soon and apologies again for the disappointment caused! Warmest Regards, Zanui Customer Care Team