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Zanui
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Chel
- 2 reviews
Great gift for a child who loves helping in the kitchen.
My grand daughter loves helping in the kitchen and she loves her pastel baking set that I purchased from Zanui.
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Ros O.Victoria
Great item and excellent customer service.
This was my first purchase from Zanui and I did have a few issues....but neither of which was with Zanui.
My order was dispatched the next day but it took the freight company 3 weeks to deliver and when it did arrive the box was damaged and the item was broken. However Zanui customer relation person (Carla) gets 5 stars for her handling of both issues. She responded immediately to my emails... in friendly manner and was most apologetic.... and resolved the issue to my advantage.
Thank you Carla...and I love my items.
1 comment
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JenniferSouth East Queensland, QLD
- 2 reviews
Lovely Bathroom Mat!
My first purchase from this site was easy and trouble free.
My purchase was processed and delivered within a satisfactory time frame.
The mat was well packaged and arrived in excellent condition.
I’m delighted with my purchase.
The mat is of very good quality and the colour I chose was true to the image on the site.
1 comment
Zanui A.Zanui
Hi there, Jennifer, we're so glad to see you're happy with the product & service you received from us here at Zanui. We truly appreciate you taking time out of your busy day to leave a lovely review a... Read more
bout your Zanui experience. It means a lot! Hope to see you back shopping with us in the future! Best wishes, Zanui Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
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Lynne S.
- 2 reviews
- 1 like
Man and women Statue
Had my eye on a statue that was out of stock . Zanui informed me it was back in stock, I ordered it an$ the delivery was quick !
1 comment
Zanui A.Zanui
Hello Lynne S, thanks very much for sharing your review! We're so thrilled to hear you're happy with your Zanui experience, it means a lot! We hope to see you back shopping with us soon! Best wishes, Zanui Customer Care Team
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Terrible quality Bottari bedside table
Never ordered before . Purchased two bedside tables . Terrible quality and light flimsy wood , edges of drawers left un painted on black tables
1 comment
Zanui A.Zanui
Hi there Sap733, we're so sorry to hear there is an issue with your bedside tables and would be happy to resolve this for you. When you get a chance, please could you send us a private message or send... Read more
us an email to customer@zanui.com.au with your order details so we can investigate this further? Hope to hear from you soon and apologies again for the disappointment caused! Warmest Regards, Zanui Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
MartyGGreater Melbourne (Inner), VIC
- 2 reviews
Looks nice
I like the console table but wish it was more sturdy. My husband added a few screws to secure it better. The drawers are difficult to open and close also. Very nice for the price. Shipping was very quick!
1 comment
Zanui A.Zanui
Hello, thank you so much for taking the time to share your 4-star review! I do apologise for the issues with your item and we would really like to investigate this further, when you get a chance, ple... Read more
ase could you send us a private message or send us an email to customer@zanui.com.au with your order details Warm wishes, Zanui Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
FionaGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Great customer service
Had an interesting delivery with some confusion without fault from Zanui - but it was handled beautifully by Leslie in customer Service. Really super bargains in the Sales section and excellent products with great prices overall. Confident any little glitches will be ironed out promptly and professionally.
2 comments
Zanui A.Zanui
Hello Fiona, thank you so much for your amazing review! We really appreciate your kind comments regarding the level of Customer Service you received from Leslie, I will be sure to pass your comments ... Read more
on as I know she will be absolutely delighted too. Warmest Regards, Zanui Customer Carethank you - forgot to say the delivery issue had nothing to do with you BTW :)
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Great product and price
We have never purchased from Zanui before but I have always looked on their website. I saw a rug that I have been looking at for a while on sale and finally bought it, we are so happy with it, the price and how fast we received the rug. Will be back again soon.
1 comment
Zanui A.Zanui
Hi Nicole, we really appreciate your feedback regarding your recent Zanui Experience, so glad to hear you are happy with your item! We hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team
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Fast shipping
Found the bookshelf I was after easily. The product was cheaper at Zanui than other retailers. Very fast shipping. Easy to put together and exactly as described.
1 comment
Zanui A.Zanui
Hi Louis, so glad to see you're happy with the product you received. We truly appreciate you taking time out of your busy day to leave a lovely review of your Zanui experience. It means a lot! Hope to... Read more
see you back shopping with us in the future! Best wishes, Zanui Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
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Katrina A.
- 3 reviews
- 2 likes
5 Tier White Shelf
I wouldn’t say easy, but as long as you logically followed the instructions, it worked, however some knowledge of how weird screws work is an advantage.
1 comment
Zanui A.Zanui
Hello, thanks very much for sharing your review! We're so thrilled to hear you're happy with your Zanui experience, it means a lot! We hope to see you back shopping with us soon! Best wishes, Zanui Customer Care Team
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DianeN
- 2 reviews
Well pleased with my product choice.
The site is easy to manoeuvre and the product range is very tempting. I could easily have bought more goods.
The quality is outstanding and I’m very satisfied with all aspects of your services.
I didn’t buy furniture on this occasion but have done in the past and on those occasions found the item easy to assemble.
I’m a repeat customer and intend to use this site continuously into the future. Thank You for your fine service.
1 comment
Zanui A.Zanui
Hi there, so glad to see you're happy with the product & overall service from us here at Zanui. We truly appreciate you taking time out of your busy day to leave a lovely review about your Zanui exper... Read more
ience. It means a lot! Hope to see you back shopping with us in the future! Best wishes, Zanui Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
Customer Service has been awesome
Sarah-Louise customer service has organised swift replacement for damaged item received or incorrect product received.Have had good experiences with Zanui
1 comment
Zanui A.Zanui
Good morning Amanda,
Thanks for getting in touch and leaving such a lovely review, I'll be sure to pass your kind comments on to Sarah-Louise.
Best wishes
Zanui
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PetGreater Melbourne (Metropolitan), VIC
Great pendant!
I bought this pendant light from the SHE range a few weeks ago and searched far and wide to find this perfekt pendant for our dining area, which suits our contemporary lifestyle. Unfortunately I found a few marks at the inside of the shade that where not visible before putting a globe in and I only detected the slight fault after the pendant had been installed.
1 comment
Zanui A.Zanui
Good morning Pet,
Thanks for shopping at Zanui and taking the time to leave us a review, all customer feedback is appreciated. So sorry to hear a few marks were located on the inside of the shade, if... Read more
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Life like plants are now a decor must.
Artificial plants have come along way and the Zanui collection are now a must consideration for a premium decor statement.
1 comment
Zanui A.Zanui
Hello Peter, thank you so much for your amazing review. Thank you so much, it means a lot. Hope to see you back shopping with us again in the future! Warmest Regards, Zanui Customer Care Team
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Rachel JGreater Melbourne (Outer), VIC
- 3 reviews
Perfect size and looks great!
Buying the unit was a breeze and it came on time and is a beautiful and functional piece, very happy with it.
1 comment
Zanui A.Zanui
Hello Rachel, thank you so much for taking the time to share your 5-star review! So glad to hear you are happy with your item! Warmest Regards, Zanui Customer Care
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- Verified customer
Zanui has the finest customer focus I've ever met.
Zanui's design, range, quality and ease of construction is world-class with very prompt delivery & careful packaging but their followup customer care is unparalleled. A company you can trust completely. Thank you, Mike and Zanui!
2 comments
Zanui A.Zanui
Wow, thank you so much for your amazing review, Shirley. We're absolutely delighted to hear that you've had such a good experience with us here at Zanui. We really appreciate your kind comments regard... Read more
ing the level of Customer Service you received from Mike, I will be sure to pass your comments on as I know he will be absolutely delighted too. Thanks again for taking the time out of your busy day to share your wonderful feedback, we really appreciate it. We hope to see you back shopping with us again in the near future! - Zanui TeamThanks Team! I'm glad I chose to buy from you and that I met Mike. He was truly lovely to me; please tell him the walnut tip worked wonders. Letting people know just how very good you are is the least I can do to thank you.
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Very good service
I recently purchase serval items from Zanui, however one of my items got lots in transit. Sarah-Louise was extremely helpful and frequently kept be updated with the progress of their investigation to find the item. Sarah-Louise was very kind and professional in resolving my matter for me.
Of the products I did receive, I loved them and based on my service experience, I am feel confident to order again.
1 comment
Zanui A.Zanui
Hello Jessica, we really appreciate your feedback regarding your recent Zanui Experience, specifically in regards to the customer service you received! So sorry to hear your item was lost however glad... Read more
to see we were able to resolve this for you. Thank you so much for taking the time to share your review, it really means a lot to us. We hope to see you back shopping with us again in the near future! Warm wishes, Zanui TeamSimilar opinion? Write a review on ProductReview.com.au!
kuchuk.liubomirSydney, NSW
great products and fast delivery
Amazing store with great assortment, right prices and exceptional customer service. There were some late deliveries after the New Year due to suppliers closure, but this was explained by Customer Service.
1 comment
Zanui A.Zanui
Hello, thank you so much for taking the time to share your 5-star review! we really appreciate your feedback regarding your recent Zanui Experience, We hope to see you back shopping with us again in t... Read more
he near future! Warmest Regards, Zanui Customer CareSimilar opinion? Write a review on ProductReview.com.au!
LarneGreater Melbourne (Metropolitan), VIC
- 3 reviews
Outdoor Rug
Have shopped with Zanui before so knew they're a reputable store.
I had previously purchased the round rug for outdoors use and decided a few months later that I wanted the rectangle one too. The quality of rugs r excellent. They're easy to clean just hose and let dry.. lovely feel under feet and look very smart. We are satisfied that the product image advertised looks the same in realtime.
1 comment
Zanui A.Zanui
Hi Larne, so glad to see you're happy with the product you received. We truly appreciate you taking time out of your busy day to leave a lovely review of your Zanui experience. It means a lot! Hope to... Read more
see you back shopping with us in the future! Best wishes, Zanui Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
Regine C.Greater Melbourne (Outer), VIC
Pretty good homeware shop
I have bought a few things from Zanui over the years and I'm not disappointed. I like the originality of their range and products are of reasonably good quality/value. Shipping is not free but at least I haven't had any issues with the courier (which is pretty rare these days). The customer service has also been helpful. Overall Zanui is not a bad choice as an online homeware shop.
1 comment
Zanui A.Zanui
Hi there Regine, thank you so much for taking the time to share your 5-star Zanui experience. We truly appreciate it and hope to see you back shopping with us in the future! Warmest Regards, Zanui Customer Care
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Questions & Answers
Danielleasked
Hi i am trying to purchase the rocking scooter and cant select which i would like or add to cart? HELP
1 answer
Zanui A.Zanui
Hello,
So sorry to hear this! Could you please provide the full name or SKU of the item you are looking to purchase and I will ensure this is fixed as soon as possible?
Kind regards,
Zanui Customer Care Team
Cazzaasked
Just wondering how long it takes for an item to be dispatched from Auburn to Adelaide in South Australia?
No answers
Isabelle Buttaasked
Is there anyone that can come out and put wall unit together for me please?
No answers
Details
Category | Online Shops and Furniture Shops |
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Type of Furniture Offered | Bedroom, Dining, Living, Mattresses and Sofas |
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Zanui A.Zanui
Hello Ros O, thank you so much for taking the time to share your experience, specifically with Carla from our Customer Care Team. It really means a lot as we pride ourselves on providing a top level o... Read more
f support to our customers. We hope to see yo u back shopping with us again in the future! Best wishes, Zanui Customer Care Team